This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Jeep Cherokee. The contact stated that he was informed of recall NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) in November 2013. He was informed that his vehicle was included in the recall; however, the parts were not available. The vehicle was not repaired. The manufacturer was notified of the failure. There are no failures at this time.
2000 Jeep Cherokee engine stopped without warning.** answer required***. there was a hole in the piston. After the dealer inspected the vehicle, they stated there was not enough coolant in the system which caused the front frost plug heater to come out and that the no 1 and 2 piston melted down. The consumer had to replace the engine with only 42,000 miles on the vehicle. The rotors were replaced twice. The rubber around all four doors shrunk to the point that wind and water would come through. Periodically, when the vehicle was locked the headlights and taillights would come on and go off for a few minutes. The chrome on the wheels was corroded and coming off. The front passenger electric lock was making a strange noise when the doors were lock or unlocked.
- Wisconsin Rapids, WI, USA
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- Fountain Valley, CA, USA