This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving down city street(35mph),applied brakes for stop light, seat frame(drivers side) apparently broke in 2 spots almost catapulting me into the back seat, if not for the seat belt.
I noticed my driver's seat wobbling and found that two of the brackets that hold this seat to the floor were broken. The left front bracket broke once before but it was welded about 2 years ago. From what I've seen on the internet, there are hundreds, if not thousands, of complaints regarding this same issue. A recall needs to be issued as this is a huge safety concern for myself and my family as well as others who own Jeep vehicles. Please issue a recall before a fatal accident occurs. Please let me know if there is anything further that I need to do; and I look forward to your prompt response in this regard. Thank you.
The contact owns a 2000 Jeep Cherokee. While parked, the contact noticed that the metal rail for the front driver side seat was fractured, causing the seat to slide backward. The vehicle was not taken to the dealer for diagnostic tests. The contact added a bolt in order to hold the seat in place. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 80,000.
I was driving my 2000 Jeep Cherokee sport on the highway going 55mph when my drivers seat went back unexpectedly almost causing me to get into an accident. (the problem was the front frame of the seat just snapped, this seems to be a common issue I have just found out that has been going on for a while, Jeep should do a recall on these as this is very dangerous and I could have gotten killed).
2000 Jeep Cherokee sport airbag warning light illuminates randomly and repeatedly. Not related to actual airbag deployment. It may render airbag unusable. Dangerous condition. Common consumer complaint. All passenger window actuator switches are unusable. Windows will only work at driver panel. Safety issue if passengers have to open windows.very common consumer complaint. Obd error codes are inaccurate (especially when applying to emission control systems P0441, P0442). Diagnosis often lead to unneeded repairs and costly replacement of sensors and computer without cause. Common consumer complaint. Driver seat support structure breaks. Even when driven only in ordinary driving conditions and not stressed unusually. Must be rewelded or replaced. Seat is no longer structurally safe. Common consumer complaint all of these are design issues and not service/maintenance related.
Driver side front seat broke off the frame! never has this happened before to me. Now I have to get it welded or buy a new seat. It ripped right off the frame.
We own a 2000 Jeep Cherokee sport with approx. 155,000 miles. We bought it used 02/2004. Sometime in June 2010, just a couple of weeks prior to incident, the driver seat began to make a noise while sitting in it, during acceleration, and braking. We could not find the source of annoying noise and just hoped it would go away. On Friday, July 9, 2010 when my husband went to do errands and sat in the seat he said it felt odd and the noise was gone. Happy the noise was gone he went about his business. When I got into the Jeep on Sunday, July 11, 2010 I noticed the seat was wobbling. I got out and looked under the seat. I found the problem....where the seat attaches to the seat adjuster the metal had ripped almost completely through at the right front bolt. While sitting in the seat it rocks from front left to right rear. The situation calls for immediate action on our part to get it fixed. We are obtaining information (time and cost to fix and amount of time without a vehicle-it's the driver seat not passenger) on welding, new seat, or replacement from junkyard. I am not excited about wanting to use another Jeep seat as I fear same issue will occur. This is our only vehicle. We do not go mudding, four wheeling, mountain climbing, off roading with it. We don't live near a beach or take it to the coastline in order for high salt concentration in air to be a factor. Yes we live in the midwest but salt from shoes cannot reach this part. Of the seat.
2000 Jeep Cherokee sport, 4.0 6 cyl, 4 door. Currently 168,000 miles. Replaced front drivers side seat 3 times, since I purchased new. Seat breaks under normal use. Huge safety issue.
Front seat broken, normal use, apparently common. Will be dangerous in accident with no back support. 2000 Jeep Cherokee sport. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
As I was accelerating from a stop I heard a loud crack and the drivers side front seat broke from the base mount. The seat broke at one corner but did not come totally seperated. If it had totally broken free it could have caused a major accident as I was in heavy traffic when it broke. I have not yet fixed the issue and plan to do the repairs myself. This sounds like a very common problem for my make and model based on internet forums and I am very disappointed that Chrysler has not initiated a safety recall for this issue.
I have a 200 Jeep Cherokee sport, 4WD. I also had a 1996 Jeep Cherokee sport, 4WD. Both have the same 2 problems. #1 is a broken drivers seat. The bracket is too small and splits near the bolt holes. You can't drive like this, the current one (2000) started with a small noise when I was exiting the car. The next day it let loose on a bumpy road on a corner. I didn't think much of it the first time with the 1996, which I traded for the 2000, but since it has happened again, I did some research and it is a common problem. I stumbled onto this site: vlane.com/poll/30/2001-Jeep-grand-Cherokee-has-your-driver-side-front-seat-broken-on-this-Jeep problem #2, and more serious is a huge wobble, shimmy, shake problem at around 50 mph. So much so that you feel as if the car is going to be thrown off the road or flip. Also this problem developed on my 96 Jeep before I traded it for this one, and now has started on this 200 Jeep, so again seeing a pattern, I did more research and found more people with this problem. Here is just one site: townhall-talk.edmunds.com/direct/view/.F0E6F51/0 please help! these are safety issues not to mention possible design flaws that are costly to repair. Thank you.
The contact owns a 2000 Jeep Cherokee. While the vehicle was parked, the contact noticed that the front driver's seat frame failed. Suddenly, the seat tilted completely forward and backwards. The contact temporarily repaired the seat. The vehicle has not yet been taken to an authorized dealer for repair. The failure and current mileages were unknown.
The contact owns a 2000 Jeep Cherokee. The contact stated that the driver's seat was unstable and rocks from side to side and forwards and backwards. A mechanic replaced the bracket, but it still does not work. The current mileage was 134,800 and failure mileage was 10,263. Updated 10/08/08. Updated 10/10/08.
The front drivers side seat broke at the back approximately July 2003. I had it repaired and I was told that the metal is too thin and that's why it broke. It broke again so I tried to buy a used seat from several salvage yards. They all said that they sell as fast as they come in do to the backs breaking.
The driver's seat came off the track, it broke. The consuemr was just getting into vehicle when the seat suddenly broke on July 5, 2005. The consumer called the dealer and they claimed the the vehicle's warranty had expired. Updated 2/16/2007 -
A D V E R T I S E M E N T S
- Wymore, NE, USA