This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The window regulators in both the front windows of my 1999 Jeep Cherokee have failed, and I have been unable to find replacements. No auto parts stores have them- they are all on back order indefinitely, no used parts dealers have any- too high of a demand, I have also exhaustively searched online for the parts with no luck. So I am unable to have my vehicle inspected due to lack of parts.
As my husband and I were on our way to a relatives last weekend, the passenger side window lowered on it's own. I tried to roll it up with the drivers control, and my husband tried with the passenger control ( which has never worked well) but the window just continued to go down. I had my son look at it and he took everything off including door panel, and speakers, but he was not familiar with Jeep windows and could not determine how to fix it. In the meantime, I have checked out some websites on this problem and found out that this is an ongoing problem with Jeep. Now it is going to cost me between $250 and $600 to repair. Please do something about this so no one else will have such an unexpected expense.
During operation of vehicle at highway speed at approximately 65 mph the power windows acted erratically, and subsequently dropped into the door. Drivers side window was open. Took to vehicle a mechanic, where consumer was told that both motors were faulty/corroded, and poorly designed. They needed to be replaced. Both motors were replaced for over $500 this was a fairly new vehicle. Owner felt this should not had happened. Owner was concerned that this occurred at high speed. No problems with windows since motors were replaced.
Warranty replacement of transfer case due to hairline fracture during manufacturing within first 7,000 miles on car. At 37,000 miles fuel sensor failed. At 69,000 window regulator failed. At 72,000 rear shock broke off car leaving bolts still in chassis. Very frustrated, chryster Corp. Does not care!
Both front power windows failed within 6 weeks of each other. The windows fell into the doors without warning. The first was fixed with the replacement of the worm gear drive and regulator assembly, the 2nd just occurred yesterday but is the same repair.
- Greensboro, NC, USA
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While driving rear left side window suddenly dropped down into the door. This past Saturday the right side window dropped down. Both front power windows' regulator assembly and steel cable broke. Dealer replaced front window regulator, but the replacement parts are identical to the old one which concerned the consumer that all windows might drop at the same time without warning.
The driver side and passenger side windows slid down into the door. There was popping noise prior to the incident. This was caused by a plastic part in the door regulator breaking.
The defroster failed, as a result, visibility was impaired. The consumer stated the defrosted failed seven times since the vehicle was purchased. The air bag control module was replaced, the right front window did not work.
While driving, passenger side window completely fell into door. Power window motor still appeared to work, but the window wouldn't rise. Brought to dealership for repair and was notified that regulator was broken and needed to be replaced.
Plastic clip on window regulator failed while vehicle in motion. Window fell into door & startled driver at highway speed almost causing accident. New unit from dealer has been redesigned w/ metal component but no recall on obvious problem/safety defect.
Consumer stated that while driving at any speed and without warning the front or rear windows would fail and stick in the seal causing a distraction to the consumer. Dealer notified.
The design of the power window regulator motor assembly appears to be flawed. There is a small plastic "clip" that is heat melted to the nylon movement assembly during manufacturing. This clip receives a great deal of stress during window operation and is doomed to fail from the beginning. When the clip fails, the window will "unexpectantly" drop into the door often resulting in broken or damaged glass. This could result in an accident if a driver is not prepared for this failure.
Window regulators---driver's window fell in the driver's door while vehicle was parked & unoccupied--metal gear had worn the plastic teeth down causing the window to fall into the door---the passenger front window fell at result of the window regulator also failed for the same reason
Both driver and passenger front window glass has unexpectedly fallen into door. Was advised by dealer that this was a rare occurrence and they have fixed one side under warranty and the other will be repaired next week. Both occurrences occured at speed and suddenly. Was advised that the windows are held by plastic clips that failed. This is very dangerous and an obvious problem that should be recalled and replaced with proper fasteners for an SUV type vehicle.
Severe vibration was detected coming from the front end, correct rotors. Passenager power windows will not operate with out messing with the window lock button, the problem is intermittent.
Power assisted windows failed and needed to be replaced for driver and passenger side doors. Dealership has replaced regulator for the power windows. Please provide any additional information/attachments.
While driving down highway, drivers side front window lowered completely on its own. Window motor still works, but will not raise that window or lower it.
A D V E R T I S E M E N T S
- Montville, ME, USA