This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since there is no catagory for this issue I had to put visibility/wiper in order to even submit this form. There is no catagory for the heating system which there are a lot of problems!!! the accuator doors regulating the heat to the inside of the vehicle are broken. I thought by replacing the motor which controls them it would fix it. No such luck the doors are broken and not only are they almost impossible to reach without pulling the entire dashboard and console, the cost for it will be around $1500 and that is absurd for a part which is less than $100. The labor will be about $1300 to get to it. What is wrong with these people can't they design a vehicle that can be worked on without taking it apart to a level which makes me want to junk the car!! they should have put something other than plastic to control the heat in the vehicle. Now it is the middle of January in New Mexico and it is freezing. Thanks Jeep, I paid a lot of money for this SUV and I'll never buy another amreican car again!! I had to replace the transmission 2 years ago at the tune of $3500. I rarely go on a dirt road let alone drive fast or reckless. A transmission going out at 65,000 is absurd and poor design and manufacturing. This car is nickling and dimeing me to death!!
The defroster failed, as a result, visibility was impaired. The consumer stated the defrosted failed seven times since the vehicle was purchased. The air bag control module was replaced, the right front window did not work.
The defogger for heat venilation will not blow out heat. The blend air door arm broke off this is part of the heater box. Causing fog on the outiside of the window. The dealer is aware of the problem.
Sunroof: In the full open position, between 30 & 50mph, with the side windows up, or partially open, a horriffic vibration is felt in the "cabin" which is irritating to the ears, vocal chords, is so bad, that the radio speakers seem like they are ready to break. Dealer refuses to arrange a meeting with Chrysler rep to discuss the problem, which I feel is attributed to a bad design, which Jeep is calling "wind buffeting" in the owners manual, indicating they know there is this problem. The starter failed, and rocking the vehicle to a better spot on the starter allowed it to start, but vehicle is still sluggish starting at times, seeming as though the batter is weak. Jeep will not replace starter until a total failure. Brakes.. bad vibration due to apparent warped rotors. These are being replaced on warranty without dispute, indicating that Chrysler knows there is a problem with the rotors. This vehicle seems to be the "lemon of the fleet" only giving a maximum of 14.5mpg, highway, and less in city only, and does not idle smooth.
A D V E R T I S E M E N T S
- Albuquerque, NM, USA