This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Chrysler knows they have evaporator failures due to inferior coils that last less than 4 years. They need to extend the warranty to cover this cost to the consumer. I will never buy another Jeep Cherokee.
The vehicle stalled and shut down without prior warning. Dealer was aware of the problem. Ts gear shift selector light was inoperative. Transmission shifted hard and slipped on acceleration. Found wrong fluid in transmission. Ignition cylinder loose. Dealer advised this was normal. Transmission banged when put in reverse.
Sunroof: In the full open position, between 30 & 50mph, with the side windows up, or partially open, a horriffic vibration is felt in the "cabin" which is irritating to the ears, vocal chords, is so bad, that the radio speakers seem like they are ready to break. Dealer refuses to arrange a meeting with Chrysler rep to discuss the problem, which I feel is attributed to a bad design, which Jeep is calling "wind buffeting" in the owners manual, indicating they know there is this problem. The starter failed, and rocking the vehicle to a better spot on the starter allowed it to start, but vehicle is still sluggish starting at times, seeming as though the batter is weak. Jeep will not replace starter until a total failure. Brakes.. bad vibration due to apparent warped rotors. These are being replaced on warranty without dispute, indicating that Chrysler knows there is a problem with the rotors. This vehicle seems to be the "lemon of the fleet" only giving a maximum of 14.5mpg, highway, and less in city only, and does not idle smooth.
- Highland Heights, OH, USA
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- Deer Park, TX, USA