This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle has had two sets of brakes since new, 60,000 miles ago. At approximately 30,000 miles the front disc brake calipher warps causing vibration and shimmying of front of vehicle to the point of "near loss of control". there is a "service bulletin" out from Chrysler to change the brake assembly when customers come in with this problem. However, the customer must pay $425 for this component. If the component must be replaced. There should be no cost replacement. However, Chrysler and the dealer refuse to accept this position. Can you help"?"
While traveling on highway applied brakes steering column shook and vibrated. Dealership was aware of problem. To correct the steering column shaking, the dealer machined and replaced front rotors and pads. But the problem was still not solved. The transfer case was leaking oil.
After brakes are heated extreme vibration occurs within front end of vehicle. Steering wheel shakes, and the vehicle pulls to the right and left. Dealer has been notified.
- Roanoke Rapids, NC, USA
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Brakes have bbeen redone, turned or replaced 4 times within 36,000 miles. Vehicle shakes/ shimmies, and steering wheel jerks when brakes are applied. Dealer explained it could be several problems, but consumer was still paying $300-$500 trying to correct what they were not sure off.
Front brake pads and rotors are prematurely wearing which has resulted in poor braking ability. When brakes are applied a very unusual noise occurs, and pedal at times goes to the floor.
Called dealer back in approx.April,2000, car had 16,000 miles at that time. We were told the rotors needed to be cutand that it wasn't under our waranty. We had them cut and new pads put on. Tha car now has 30,000 milesand is pulsating and the wheel shakeaspearelly bad when the brakes are applied at about 50.mph.asked dealer about recall and they won't fix problem.we got snubbed once, but won't let it happen again....please help!!!rwrra.
I would like to add that the brake disc problem that I've encountered hasn't been a failure. However, I'm very worried about these components on all Jeep. All of my friends have Jeep and do complain about the brakes. The brakes may not stop the vehicle, rotors warp constantly under normal driving conditions, and repairs/service issues are a hassle. I would hope that this is investigated before somebody is injured or killed. Also, jasper Jeep is the dealership that sold the Jeep to me. They are great. It is nalley Jeep in roswell ga that is giving me a hard time. They will no longer authorize "free repairs" to a faulty product. The number to that dealership is [xxx] and the address is [xxx], roswell ga 30076. Thank you for your help. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
When braking from above 45mph, vehicle/steering wheel/pedal vibrates so excesively that it is dangerous and hard to control.dealer has worked on this problem 5 times and repairs only lasts for approx 6 months.
Front brakes and rotors are wearing out too fast. Every few thousand miles front brake and rotors need replacing. Took to dealer, and they said it was normal. But, consumer did not think so. The front rotors and brake pads were replaced but the same problem occured on rear brakes and rotors and were replaced. The front brakes were pulsating and possibly need replacing. The manufacturer says this was normal.
Jeep lemon!!! terrible vehicle, terrible company!! this vehicle should be recalled immediately for these two issues, among others! I have almost rearended someone, by lookingback to see if I was rear ended due to the hard shift. The brakes shake so much under braking that I did rear end someone, however there was no noticable damage to either vehicle.
As in the technical bulletin the brakes are very poor and pulsating. At 12000 to 14000 the first time, if you are going xway speed and tried to stop the car vibrated very bad. I took the car in and they said there was a bulletin to replace the rotors. That was done, the car was ok until another 12000 miles. Same problem. The dealer replaced the rotors again. As a " good customer benifit" I know I will have to go thru this again. After 2000 miles the brakes are pulsing again. I have a '97 passport with 75000 miles and still have the origonal brakes. This is my wifes, there is no hi speed starting and stopping. I think this will be a safty problem in the future or at least an expensive one every 12000 to 14000 miles.
A day after a good rain when vehicle is first in motion (even in dry driving conditions) even at 5mph any pressure on the brake pedal results in the brakes locking up. I have consulted with the dealer and various mechanics and they think a film of rust is building on the discs, and said I must warm the brakes up" this doesn't seem like a logical answer, why should one have to warm the brakes. Is this a design flaw"
A D V E R T I S E M E N T S
- Fair Oaks, CA, USA