This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle hesitated when consumer tried to start it, the dealership indicated the problem was caused by the gas tank which had disintegrated and clogged up the fuel lines.
Fuel tank began to spontaneously leak from the top when filling the tank completely full. Dealership removed tank, inspected, and found no evidence of damage or wear and had no explanation for the leak. Just as with complaint ODI id: 755138, dealer could not duplicate the problem. They speculate that the tank may be deforming under load (I.e., a full tank of fuel) causing the leak. If true, this would suggest structural failure or material defect of the tank as suggested in ODI id: 755138. In summary, the problem is essentially identical to ODI id: 826441.
While vehicle is running, a severe fuel odor/fumes are getting into vehicle. The gas tank seal at the top does not seem to seal properly. Chrysler was notified.
I had purchased a 1998 Jeep Cherokee new from the dealer. Several times I brought it in while under warranty to have it repaired because the car would cut out, stall and become sluggish. They were never able to rectify the problem, or in some cases they just stated they could not duplicate the problem. Of course after the warrantee ran out by time and miles the car went dead on me and I was advised the problem was in the fuel tank. The fuel tank is design such that it deteriorates and plugs the fuel pump over a period of time. I learned this through parts suppliers who were unwilling to give a guarrantee on their pumps knowing the tank would continue to deteriorate and plug the pump. The dealer told me he wanted over one thousand dollars to replace the tank because of the deterioration. He refused to replace only the fuel pump and told me the tank was defective. Of course the Chrysler corporation refused to warrantee the product after the time and miles were up. My question is this: If the fuel tank is deteriorating because of a design fault is that a safety problem. I myself having a limited mechanical backgroud would think so. These tanks are deteriorating in thousands of vehicles and Chrysler is well aware of the problem. I don't think there is any doubt a fuel tank is a critical part of a vehicle, and I don't think Jeep is going to con thousands of consumers into changing their fuel tanks. At this time I need a vehicle to drive and I am going to replace my fuel pump not the tank. However if this is a safety concern why isn't Jeep voluntarily taking care of it. Please let me know where I stand with this issue. Thank you. Brendan finnerty
- Fayetteville, NY, USA
Search CarComplaints.com for these popular complaint phrases...
Ran out of fuel, gauge showed 1/4 tank, narrowly avoided collision on interstate in 65 mph traffic, third failure; also have multiple times when dashboard guages go blank while driving.
Fuel guage reads that tank has a quarter of gas when it was on empty. This caused consumer to run out of gas without notice. Dealer has been contacted.
A D V E R T I S E M E N T S
- Port Orange, FL, USA