This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving consumer applied the brakes and pedal went to the floor. Consumer swirled in order to avoid a pedestrian and animal. Consumer was unable to maintain control of the vehicle and hit a ditch. Upon impact, both frontal air bags did not deploy. A medical technician was on duty from the ambulance, and examined the driver, who was okay. The vehicle was towed, and totaled by the insurance company.
When it rains brakes become defective and itharder to slow down, causing extended stopping distance. Consumer has had a car crash due to faulty brakes. Contacted dealer, and dealer was not willing to do anything.
Brakes failed intermittently whenever vehicle declines on road. Vehicle been in dealershop on three occasions, and unable to correct problem. Feel free to provide any further details on this matter.
Rear brakes lock-up when wet or cold out. Vehicle returned to dealership total of 5 times for repair. Manufacturer contacted, and a case number issued. Returned vehicle to dealership again. Could not duplicate problem, and dealership would not install any replacement parts under warranty. Condition still exists. Unable to receive satisfaction from dealership and/or manufacturer.
ABS brakes at times fail on dry pavement. Causing extreme distance to stop. At times if applying brakes over bumps or washboard road, brakes fail to stop and takes long distance to stop car.
- Park Ridge, IL, USA
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ABS brakes at times fail on dry pavement. Causing extreme distance to stop. At times if applying brakes over bumps or washboard road, brakes fail to stop and takes long distance to stop car.
Brakes have made a squealing noise every since the Jeep was purchased. The dealership said it was dust on the brakes, so they cleaned them. This has not corrected the problem. It has been reported to the dealership severl times. We recently had to have our tires replaced due to a "blowout" the tire dealer stated the brakes were in bad shape and needed to be replaced.
While going at about 30 miles in wet conditions, driver had to slam on brakes. It felt like vehicle just flew, and then it stopped. Owner has had continual brake repair--pads, rotors, and tire replacement. Brake problems still exist.
I have been with a terrible noise from the front drivers side section from since a brake job was done by the dealer startin August 19th, 1999.first there was a squeeking sound right after pads were replaced. The vehicle was returned early September for correction and after second brake job done there was another terrible noise (worse than the first noise) when ever the brake is applied. I was given another appiontment to correct the job for the third time, and it still was not corrected. For 4 months I have been going to the dealer 2 times a month for the same problem.I have paid for the job 3 times from all these times. They have changd the world of parts and the noise is still worse than before. I normally leave the vehicle for as long as it takes, but the job cannot be corrected yet. At present the vehicle is at the dealer for the same brake job, and after five days of changing parts and the problem stiil persist, the dealer is calling me to sign and pick up the vehicle, and they will call me at some piont to return it when they have the correct tool to detect where the noise is coming from. This tool I was told by a rep was already odered from chrsler 2 months ago for an intrepid with same problem, but is yet to arrive in P.R. I am renting cars all the times and my vehicle would be returned to after 5 days some times from the dealer with job incomplete and a new appiontment to correct the problem which for 4 months cannot be solved. The final idea from the dealer is that we have been changing all these parts, and the noise still persist(greater). Take your vehicle and when we receive the necessary equipment from Chrysler they will call me to try again. I have risk my life and family life to many times by driving an unsafe vehicle, I refuse to accept the vehicle in that condition.sometimes when I can't afford anymore rental car both my wife and I ask friends to take us to and from work, becuase so many times we bring our vehicle to the dealer for the same matter.
A D V E R T I S E M E N T S
- Hahnville, LA, USA