This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Jeep Cherokee. The contact received a notification for recall NHTSA campaign number: 13V252000 (fuel system). However, the parts needed were not available. The dealer was contacted and explained that they were not aware of when the parts would become available. The manufacturer was made aware of the delay. The contact had not experienced a failure.
In June 2013 a safety recall number N45/NHTSA 13V-252 was made for my vehicle. I got notice that the parts were not available. It is now March 2014, 9 months since the safety recall and I have yet to have the correction on my vehicle made! how long does it take to get the parts they new" how long can they drag their feet at the possible expense of someone's life"
Numerous problems with 1998 Jeep Cherokee sport. During the first year of owning the vehicle the vehicle was at the dealer 12 times for rust marks on the vehicle which the dealer described as fall out and they insisted it was something the consumer had done to cause it to happen so soon, the electrical system failed, as the consumer was driving all the gauges went out and the vehicle just stopped, the air condition and radio were inoperative and still is, there was a thumping noise which was attributed to the rotors which was supposedly fixed. The most recent problem was with the power windows.
Consumer states that the truck piston, that holds up the truck snapped, without any effort, making it impossible for the truck to stay up when open, which may cause bodily harm if released. Nlm
- Mew Milford, CT, USA
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- Richboro, PA, USA