10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Jeep Cherokee suspension problems

suspension problem

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1997 Jeep Cherokee Owner Comments

problem #1

Aug 012003

Cherokee 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

While applying the brakes there was a loud thumping noise due to a loose axle shaft that was attached to the braking system. The axles were mis-built with drum guide boss that were too shallow. Jeep had a tsb that described the problem. This allowed the entire brake assembly to move about freely and caused a thump noise. A mechanic advised the consumer that if not corrected, the brakes may lock up without warning. Jeep refused to cover the replacement costs.

- Bella Vista, AR, USA

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