This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Jeep Cherokee. While driving approximately 35 mph, the vehicle failed to respond when the steering wheel was turned. The vehicle was taken to an independent mechanic for diagnostic testing. The tires were replaced and the front end was aligned, but the failure recurred. The dealer stated that the intermediate steering shaft might need to be replaced. The vehicle was not repaired. The approximate failure mileage was 108,000.
Radiator & various ac parts needed replacement. Steering gave out in 2002. A screw went through an engine part. Recently, a joint connecting the axel to the steering mechanism had to be replaced. Fuel pump failed. Incredibly, it is inside the gas tank. I have since learned that Jeep gas tanks corrode on the inside, thus clogging the fuel pump. This is a very expensive repair because of the labor. There is still the possibility that this new fuel pump may also fail, because the gas tank was not replaced and the problem still exists. I\\\\\\'ve heard numerous similar complaints regarding the fuel system from other Jeep owners. There should have been a recall.
A D V E R T I S E M E N T S
- Ambridge, PA, USA