This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Jeep Cherokee. The contact stated that after starting the vehicle, both the driver side and passenger side air bags erroneously deployed. During the incident, the contact sustained a head injury which required medical emergency treatment. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the incident. The failure mileage was 248,000.
The contact owns a 1997 Jeep Cherokee. The contact stated that while driving approximately 60 mph, both the frontal driver and passenger side air bags deployed. The contact also stated that the air bag warning indicator illuminated for approximately one month prior to the failure. The contact had to maneuver to the shoulder to a complete stop. There were no injuries reported. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 96,000.
The contact owns a 1997 Jeep Cherokee. The contact was driving approximately 45 mph when she crashed into a cow. The contact stated that the air bags did not deploy during the crash. The contact suffered injuries to the right shoulder and right leg. The vehicle was not diagnosed or repaired. The manufacturer was notified and no solution was offered. The failure mileage was 100,000. The VIN was not available.
The contact owns a 1997 Jeep Cherokee. While driving 40 mph, the accelerator pedal stuck. The vehicle was taken to a local mechanic where the accelerator cable and throttle body were greased. A week later, while driving, the vehicle suddenly began to accelerate; the contact applied the brakes and parked. The vehicle was towed to a local mechanic who was unable to duplicate the failure. The vehicle was taken to an authorized dealer where the contact was informed that the throttle body and accelerator cable stuck. Also, the air bag light stayed illuminated. The vehicle had not been repaired. The failure mileage was approximately 155,000 and the current mileage was 155,202.
Driven home from school at 60 mile per hour and hit a deer, about a 175 pound deer. It sent me into a ditch, then out of the ditch and I stop on a famers lawn. The air bag didn't go off. The police, and my doctor think I didn't have an airbag in the sbc airbad container. The front end, and left front quarter panel are total. To repair car I am looking at $5,100. Being the car was old and paid for I had removed the collison for the insurance coverage. I am also unemploped, with no unemployment checks. I am the first onwer of the car. I having problems with my head, neck right shoulder and back. I do have medical coverage through my wife, M-care at the university of Michigan.
- Manchester, MI, USA
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Consumer received recall notice 97V194002. Recall was repaired by dealership. However, after repairs, consumer has had to have repair work performed one more time. Consumer states fuel gauge seems defective again. Air bag module and reposition module replaced.
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- Knightdale, NC, USA