This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle would run out of gasoline while gas gauge indicated a significant amount of fuel in tank. Dealership has not examined vehicle. Informed consumer that this vehicle was included in recall campaign 97V194002 due to VIN. Please provide any additional informatioin / documentation.
In February of 1998 we received a letter dated February 19, 1998. The letter described a possibility of an inaccurate fuel guage due to a fuel level sending unit. We called the dealer and were told to wait for notification from the factory. Notification never came. We checked on other occasions by phone or when the vehicle was in for service. We were told nothing. On two occasions, one recently our vehicle had to be towed for a no start condition. When the vehicle was examined it was found to be out of fuel (on both occasions). We took the vehicle in to have the problem rectified and was told our vehicle was not involved in the recall (NHTSA campaign # (97V194000). We contacted Chrysler and were told in so many words "sorry we can not help". I find it difficult to understand how we received the letter in the first place, and secondly why the vehicle would be doing exactly what the letter and from what I understand the recall bulletin says it will do.
The vehicles gas guage is inacurate and shows more fuel than actually in tank. There has been other recalls for the fuel sending unit for this vehicle, however Chrysler says my manufacture date don' T fall in the recalls time frame.
My 1997 Jeep Cherokee gas guage is not working properly.when it gets to a quarter of a tank your really on empty.I see that there has been 3 recalls for this problem, however according to my Chrysler dealer my vehicle is not included in any of these recalls.
- Novi, MI, USA
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Original gas gauge was found to be defective and was replaced. Replacement has now failed and dealer and manufacturer refuses to repair defective replacement part to the defective orginal part.
Gas guage would become stuck in one position while vehicle was in operation, not allowing correct level of fuel to be shown. Consumer was left stranded twice, in April and July of 2000. Consumer called manufacturer to see if vehicle was a part of recall 97V194002. Manufacturer informed consumer that his vehicle was produced one month after recall ended. Please provide any additional information/attachments.
Engine dies when making a turn with a 1/4 tank of gas or less. Engine will run as long as you drive without making any sharp turns. Have not run out of gas even when the gauge shows empty as long as you drive straight. Contacted dealer to check for any recalls( spirit Chrysler and Jeep). The response was, a recall on defective fuel gauge only and would not cover my problem. Also the service person told me this is very common problem and it is a weak fuel pump and it would cost $495 to replace. He also advised that most owners never let their gauge go below 1/2 because of this problem. I don't believe a weak fuel pump would cause this. It sounds like the fuel pickup is losing prime because of the lack of baffles in the tank to keep the fuel from moving. This sounds like it could be a very serious problem. I purchased this vehicle from my daughter and she advised me that this has been a problem for the last 30000 miles. Been.
The gas gauge showed that the truck had a half of a tank of gas when the truck stopped in the middle of the highway and was hit by a tractor trailer. Contacted the manufacturer, and was told they didn't have parts to fix truck. Recall #97V194.
Had called dealership after receiving recall notice #97V194002, fuel sending unit. Dealership had no parts, and did not know when they would be available. Would contact owner when parts come in. Also, gas gauge malfunctioned, caused vehicle to run out of gas twice.
When traveling 60 mph on the highway upon and attempting to accelerate consumer noticed vehicle started decelerating due to gas gauge indicator which showed more fuel than actually present. Consumer contacted the dealer. Dealer replaced parts.
Gas gauge malfunctioned; failed to indicate that vehicle had less than a quarter tank of gas was empty of gas while the gas gauge indicated that there was enough gas, causing vehicle to stall.
A D V E R T I S E M E N T S
- New Braunfels, TX, USA