This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Jeep Cherokee. While the vehicle was undergoing routine maintenance, the technician diagnosed that the exhaust manifold cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.
1997 Jeep Cherokee. Ehaust manifold crack. I have friends who own 98 and 99 Cherokee's with the same problem. Dealer states it is common. Makes for hard starting poor fuel millage and a fire hazard. Very expensive fix. Should be a recall.
First, this car was bought brand new with my ex-husband, nicolas jonville. We bought the car in October, 1997, from a Jeep dealer in des plaines, Illinois. It was a sales done through international autosource. We then brought the car out to California. Since June, 2000, this car has expeienced O2 sensor problems, exhaust manifold crack, spring defective attached to right front shock, and fuel tank accuracy problem. I have a three year old child and drive this car just to take her to pre-sechool and shopping. I work out of the home. I believe the problems I have experienced in one years time are abundant. I don't drive daily into los angeles or san diego, California. I drive barely 20 miles a day. I do believe these problems do cause safetly problems for my daughter and myself. I have fears of stalling due to fuel problems. I have fears of hitting something that affect the spring on the highway and getting in a bad accident. I now have fears of driving the car long distances since the exhaust manifold crack caused me to eat too much gas. The car is only over three years old. I want some answers and will sending this information further with certified documentations of my letters, my reviews of mechanic views and the dealers documentation. The dealer has been non-supportive of fixing any of my problems without paying a high price when I believe these are manufacturer problesms.
A D V E R T I S E M E N T S
- Ambridge, PA, USA