This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Jeep will start to shake whenever you hit a bump really bad shaking. Also whenever you come to a stop after driving 10 miles the most, the car will not turn on again for about 20 minutes. At some point I rocked the car from side to side and after that it will start. Also too the steering column seems loose. My shocks like it don't even have any
Vehicle began stalling when coming to an abrupt stop or being jarred by a bump or pot hole. Gradually progressed to randomly stalling when applying any pressure to brakes or any slight jarring. All power is lost at this time along with any control of steering and accelerating until vehicle is turned on again. Recently vehicle repeatedly and intermittently stalls without any pattern during acceleration or deceleration at any speed without any braking or jarring. It then catches on its own and regains power.
The contact owns a 1996 Jeep Cherokee. The contact received a notification for NHTSA campaign: 13V252000 (fuel system). However, the parts needed were unavailable. The vehicle was taken into the dealer to service it under the recall. The dealer started the remedy procedure but was unable to finish the service due to other parts not being available. The dealer informed the contact that once the rest of the parts become available they would finalize the repairs and recommended to not use the hitch due to the condition. The contact mentioned that there were only six bolts to hold the hitch unto the vehicle since the dealer had busted three. The manufacturer was notified of the failure and informed the contact that they were trying to produce the parts as fast as possible. The VIN was unavailable. Updated 12/09/14 the consumer stated the vehicle was repaired after 4 weeks of waiting for the parts. Updated 5/11/15
The contact owns a 1996 Jeep Grand Cherokee. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before April of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. The VIN was not available.
- Spokane, WA, USA
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- Tolleson, AZ, USA