This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The front left corner of the drivers seat has broken loose from the adjustment slide. This causes the seat to tilt back when accelerating. The metal is torn from around the bolt. The bolt is still intact. The upper left door hinge is also coming loose from the body. The weld that secures the hinge to the body is failing. I contacted the local dealer (not the one who I bought the car from) and the service manager told me that he had not seen these problems before. Since it is out of warranty he suggested I take it to a body shop. The fellow at the body shop informed me he has seen quite a few door hinge failures. He even had a Cherokee in the shop with the same problem. He also said the seat failure is not uncommon. I feel these are safety issues and the manufacturer should at least reimburse part of the cost of repair, if not fix it at no charge. The seat in particular is dangerous because if the other side breaks, I'll be laying down trying to drive!
While closing door noticed that door was unattached from frame or body of vehicle, causing door to hang off, unable to close. Hinge became loose without any knowledge and soon became completely unattached from the frame, consumer had to manually lift door into latch and lock it to close the door, Chrysler claimed no responsibility, consumer heard from other repair shops that this was a frequent problem.
Driver's side door top hinge separated from vehicle. Spot weld came apart, and only thing that held door were the screws. But bottom hinge kept door up. Defect may have caused entire door to separate from vehicle without prior warning.
The tack weld that holds the hinge side of the door to frame of the Jeep, over time became looser and looser. I realized the door didn't seem to fit as tightly, but I didn't appreciate how much it corroded until it collapsed, totally separating that section from the body of the car. The covered hinge is still holding the door in place, but without the uncovered hinge bracing the door, the door closes, but during driving-gusts of wind can separate the top of the door framing the window from the car.
In November of 1998, the door hinges were repaired under warranty, now the pin within the door has failed, causing the driver's door to completely separate from the hinge.
A D V E R T I S E M E N T S
- South Easton, MA, USA