This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dear sirs, I have discovered a very dangerous electrical hazard that is occurring on all the 1990's Jeep Cherokee SE models. On the 4.0 liter 242 cubic inch models, the dashboard switch that controls the airflow after only a few years of use shorts out melting and causing a severe danger problem. When this brown plug melts it also shorts out the 30 amp fuse that is connected to this area. After investigating several of these same models it is a dangerous design fault that needs to be addressed. Can you please take some corrective action before someone gets injured or killed from this? the next email will show an example of two different 1990's Jeep Cherokee's with several pics and both vehicle's V.I.N.# information. My 1995 Jeep was purchased brand new by my late father and after 23 years of use it only has 113K original miles on it. This Jeep remains a strong garage kept O.E.M. matching numbers #3 car not a #1 concours. I am afraid if I use the switch sooner or later it will catch on fire as a result of this flaw design. I have every maintenance receipt including the original sales sticker and all documents from its birth in 1995. The vehicle since birth has had zero modifications done to it and has been kept in it's original condition just as it rolled off the assembly line in 1995. On June 10, 2018 at 9.15 pm E.S.T. I spoke to a customer care Jeep rep at 877-426-5337 who did issue a case # for this of 345-103-88. She did advise it will be sent up thru the company's chain of communication. I am hoping Jeep usa will take note of this and follow up as I do not want to loose my Jeep that is and has been a keepsake sacred family heirloom that must be passed on. I can only hope and pray that nobody else has already had serious injury or death as a result of this design flaw.
The contact owns a 1995 Jeep Cherokee. The contact stated that the vehicle failed to start on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the wiring harness failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
I have a 1995 Jeep Cherokee. When replacing the environmental control light, I noticed that the connector the blower switch was burnt to a crisp. I proceeded to replace the connector by obtaining a connecters from a salvage yard. I was able to obtain several connectors, however these connectors were also burnt and melted. I am curious if whether a defect complaint has ever been logged concerning the A/C, heater blower switch or the connector.
While driving 55 mph, the vehicle stalled without warning. The consumer was able to restart the vehicle. The vehicle was taken to the dealer for inspection three times. The mechanic was unable to duplicate the problem. The ignition switch and the wiring harness was fixed.
Recently, while on I-75 N in atlanta, ga a vehicle swerved in front of me. I veered to avoid impact and the drivers seatbeat buckle on my vehicle became dislodged and has not worked properly since this date.
- Lithonia, GA, USA
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Smoke starts coming from steering column, the vehicle will shut off while in motion. Radio would turn on when vehicle was shut off. The windows would not work or lock. The last time it started to smoke the underside of steering column melted.
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- Gainesville, FL, USA