2016 Jaguar XJ
152 Technical Service Bulletins (TSBs)
TSB List for the 2016 Jaguar XJ
Technical Service Bulletins (TSBs) for the 2016 XJ are official communications between Jaguar & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
STEERING
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TSB #SSM72744
ISSUE: NO AUDIO FROM ANY SOURCE EVEN WHEN ADJUSTED FROM THE ROTARY KNOB OR STEERING WHEEL VOLUME SWITCHES. Read More »
STEERING: STEERING WHEEL/HANDLE BAR
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TSB #SSM72744
ISSUE: NO AUDIO FROM ANY SOURCE EVEN WHEN ADJUSTED FROM THE ROTARY KNOB OR STEERING WHEEL VOLUME SWITCHES. Read More »
STEERING:AUTOMATED/ADAPTIVE STEERING
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
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TSB #SSM72744
ISSUE: NO AUDIO FROM ANY SOURCE EVEN WHEN ADJUSTED FROM THE ROTARY KNOB OR STEERING WHEEL VOLUME SWITCHES. Read More »
BRAKES (PWS)
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TSB #SSM71966
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
SERVICE BRAKES, AIR:DISC
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
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TSB #SSM72668
EXCESSIVE CORROSION ON VEHICLE BRAKE DISC FRICTION FACES WHICH COULD RESULT IN BRAKE NOISE AND/OR JUDDER Read More »
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TSB #SSM71966
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
PARKING BRAKE
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
ENGINE (PWS)
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TSB #SSM73028
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. Read More »
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TSB #JTB00471NAS1
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. Read More »
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TSB #SSM72617
COOLANT EXPANSION TANK PRESSURE CAPS LEAKING Read More »
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TSB #SSM72477
"ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. Read More »
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TSB #JTB00394NAS3
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
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TSB #SSM72407
"ISSUE: CUSTOMER MAY REPORT WHITE CRYSTALS FOUND AROUND SCR FILLER NECK IN THE LUGGAGE AREA. CAUSE: EARLY BUILD PROCESS WEAKNESS WITHIN JAGUAR XF PRODUCTION FACILITY WHERE SCR/ADBLUE HAS POTENTIAL TO LEAK ONTO VEHICLE REAR LUGGAGE ... Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM
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TSB #SSM72617
COOLANT EXPANSION TANK PRESSURE CAPS LEAKING Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
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TSB #SSM72477
"ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. Read More »
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
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TSB #JTB00394NAS3
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION
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TSB #JTB00417NAS3
SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
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TSB #JTB00471NAS1
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. Read More »
ELECTRICAL SYSTEM
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TSB #JTB00496NAS3
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
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TSB #SSM72823
ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON?T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, ... Read More »
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TSB #JTB00496NAS2
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »
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TSB #JTB00496NAS1
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »
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TSB #SSM72773
"ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE. Read More »
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TSB #SSM72598
TOUCH SCREEN DTC B14AD-96 IS DISPLAYED Read More »
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TSB #SSM72657
INCONTROL TOUCH PRO MAP DOWNLOAD TO INFOTAINMENT MASTER CONTROLLER WILL NOT COMPLETE PROCESS Read More »
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TSB #SSM72206
KVM COMPONENT PROTECTION TIME-OUT IS LOGGED Read More »
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TSB #SSM72631
BATTERY TERMINALS NOT FITTED CORRECTLY DURING PDI PROCESS Read More »
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TSB #SSM72201
REAR DOOR ELECTRIC SUNBLIND NOT OPERATING AT PDI Read More »
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TSB #SSM72591
"ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. Read More »
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TSB #SSM72503
"ISSUED DEC 2015. ISSUE THE TELEMATICS MODULE (TCU) CANNOT BE ACTIVATED AT PDI. CAUSE IF A VEHICLE HAS BOTH A TCU AND WI-FI, AND IF WI-FI IS TURNED ON, THE PDI PROCESS WILL ATTEMPT TO USE THE PERSONAL SIMS CARD (PSIM) FOR ... Read More »
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TSB #SSM72486
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). Read More »
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TSB #SSM-72302
"ISSUE B1412-96 BEING FLAGGED IN THE GATEWAY MODULE CAUSE UNDER INVESTIGATION." Read More »
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
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TSB #SSM72768
"ISSUE A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP/START UNAVAILABLE. " Read More »
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TSB #SSM72631
BATTERY TERMINALS NOT FITTED CORRECTLY DURING PDI PROCESS Read More »
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TSB #JTB00446NAS3
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. Read More »
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
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TSB #JTB00446NAS3
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. Read More »
ELECTRICAL SYSTEM:STARTER ASSEMBLY
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TSB #JTB00492NAS1
SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE. Read More »
ELECTRICAL SYSTEM:IGNITION
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TSB #SSM72486
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). Read More »
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
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TSB #SSM72773
"ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE. Read More »
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TSB #SSM72486
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). Read More »
ELECTRICAL SYSTEM:SOFTWARE
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TSB #JTB00496NAS3
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
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TSB #SSM72906
ISSUE: WHEN RUNNING EITHER; ?CONFIGURE NEW MODULE -?INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER? OR, ??INCONTROL TOUCH PRO - VEHICLE SHARED SECRET?. Read More »
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TSB #SSM72875
ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING Read More »
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TSB #SSM72811
ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ?INPUT THE PIN CODE?. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX. Read More »
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TSB #SSM72823
ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON?T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, ... Read More »
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TSB #JTB00496NAS2
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »
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TSB #JTB00496NAS1
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »
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TSB #SSM72557
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE KVM ON SDD) WITH A MODULE PART NUMBER OF: FK7219H440 AE FK7219H440 BE FK7219H440 AF FK7219H440 BF SDD CANNOT COMMUNICATE WITH THE RFA. Read More »
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TSB #SSM72770
"ISSUE CUSTOMERS HAVE COMPLAINED THAT THE VOICE RECOGNITION DOES NOT RECOGNISE THEIR COMMAND USING THE ?SAY WHAT THEY SEE/SAY A COMMAND? FUNCTION. ACCENTS AND REGIONAL DIALECTS ARE NOT BEING RECOGNISED. Read More »
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TSB #JTB00471NAS1
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. Read More »
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TSB #6-291NAS
"IT HAS COME TO OUR ATTENTION FROM DATA COLLECTED DURING PRE-DELIVERY INSPECTION (PDI) THAT THE SOFTWARE IN THE INCONTROL? TOUCH PRO? SYSTEM ON 2016 MODEL YEAR XJ (X351) VEHICLES MAY NOT BE LOADED PROPERLY ON A NUMBER OF VEHICLES. Read More »
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TSB #SSM72613
SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO Read More »
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TSB #SSM72642
TPMS SYSTEM MIS DIAGNOSED Read More »
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TSB #SSM72648
INCONTROL TOUCH PRO SOFTWARE NOT PROPERLY LOADED. Read More »
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TSB #SSM72625
SIM CARD MAY BE LOST OR DAMAGED Read More »
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TSB #SSM72657
INCONTROL TOUCH PRO MAP DOWNLOAD TO INFOTAINMENT MASTER CONTROLLER WILL NOT COMPLETE PROCESS Read More »
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TSB #JTB00460NAS1
"SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)." Read More »
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TSB #SSM72591
"ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. Read More »
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TSB #SSM72583
"ISSUE DURING THE PDI PROCESS, AFTER THE VIN NUMBER HAS BEEN ENTERED ON THE ""HERE"" WEBSITE FOR NAVIGATION MAP INSTALLATION A MESSAGE APPEARS IN RED IN THE ""ADD VEHICLE"" SECTION AND SAYS ""THE ENTERED VIN CANNOT BE FOUND IN THE ... Read More »
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TSB #SSM72555
"ISSUE: DURING THE PRE-DELIVERY INSPECTION, THE APPLICATION ?INCONTROL TOUCH PRO NAVIGATION MAP UPDATE? IS REQUIRED TO BE COMPLETED USING SYMPTOM DRIVEN DIAGNOSTICS (SDD). Read More »
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TSB #SSM72557
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE FK72-19H440 - BE FK72-19H440 - AF FK72-19H440 - BF SDD CANNOT COMMUNICATE ... Read More »
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TSB #SSM72503
"ISSUED DEC 2015. ISSUE THE TELEMATICS MODULE (TCU) CANNOT BE ACTIVATED AT PDI. CAUSE IF A VEHICLE HAS BOTH A TCU AND WI-FI, AND IF WI-FI IS TURNED ON, THE PDI PROCESS WILL ATTEMPT TO USE THE PERSONAL SIMS CARD (PSIM) FOR ... Read More »
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TSB #SSM72390
"ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER. CAUSE SOFTWARE ERROR." Read More »
VISIBILITY:SUN/MOON ROOF ASSEMBLY
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TSB #K391UPS33162BNAS
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE CREAKING NOISES FROM THE PANORAMIC ROOF, WITH THE MOVING PANEL IN THE CLOSED POSITION, MAY BE EVIDENT DURING TORSIONAL ... Read More »
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TSB #JTB00368NAS2
"SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. Read More »
STRUCTURE:FRAME AND MEMBERS
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
STRUCTURE:BODY
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TSB #SSM72926
ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40?) APPEARING. Read More »
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
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TSB #SSM72734
ISSUE: DOOR LATCHES BEING REPLACED WHEN A CUSTOMER REPORTS ISSUES WITH THE LOCKING, LATCHING OR SOFT CLOSE FUNCTION ON ONE OR MORE DOORS ON THEIR VEHICLE. Read More »
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TSB #JTB00368NAS2
"SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. Read More »
STRUCTURE:BODY:BUMPERS
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TSB #SSM-72460
ISSUE: ON SOME XJ X351 MODELS, THE FRONT LOWER BUMPER SPLITTER TRIM IS WORKING LOOSE AND / OR COMING ADRIFT Read More »
STRUCTURE:BODY:DOOR
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TSB #JTB00511NAS1
SITUATION: THE DOOR POCKET LEATHER MAY BE LOOSE OR WRINKLED. Read More »
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TSB #SSM72734
ISSUE: DOOR LATCHES BEING REPLACED WHEN A CUSTOMER REPORTS ISSUES WITH THE LOCKING, LATCHING OR SOFT CLOSE FUNCTION ON ONE OR MORE DOORS ON THEIR VEHICLE. Read More »
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TSB #SSM72201
REAR DOOR ELECTRIC SUNBLIND NOT OPERATING AT PDI Read More »
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TSB #SSM72390
"ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER. CAUSE SOFTWARE ERROR." Read More »
STRUCTURE:BODY:ROOF AND PILLARS
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TSB #JTB-00368-NAS-3
SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. Read More »
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TSB #K391UPS33162BNAS
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE CREAKING NOISES FROM THE PANORAMIC ROOF, WITH THE MOVING PANEL IN THE CLOSED POSITION, MAY BE EVIDENT DURING TORSIONAL ... Read More »
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TSB #JTB00368NAS2
"SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. Read More »
LATCHES/LOCKS/LINKAGES
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TSB #SSM72875
ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING Read More »
TIRES:VALVE
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TSB #SSM72670
ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. Read More »
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
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TSB #SSM72642
TPMS SYSTEM MIS DIAGNOSED Read More »
WHEELS
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
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TSB #SSM72670
ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. Read More »
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TSB #SSM72498
"ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT. Read More »
SEATS
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TSB #JTB00500NAS1
SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION. Read More »
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TSB #JTB00496NAS2
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
SEATS:FRONT ASSEMBLY:POWER ADJUST
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TSB #JTB00500NAS2
SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION. Read More »
COMMUNICATION
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TSB #SSM72557
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE KVM ON SDD) WITH A MODULE PART NUMBER OF: FK7219H440 AE FK7219H440 BE FK7219H440 AF FK7219H440 BF SDD CANNOT COMMUNICATE WITH THE RFA. Read More »
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TSB #SSM72557
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE FK72-19H440 - BE FK72-19H440 - AF FK72-19H440 - BF SDD CANNOT COMMUNICATE ... Read More »
COMMUNICATION: VEHICLE TO INFRASTRUCTURE
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TSB #SSM72557
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE KVM ON SDD) WITH A MODULE PART NUMBER OF: FK7219H440 AE FK7219H440 BE FK7219H440 AF FK7219H440 BF SDD CANNOT COMMUNICATE WITH THE RFA. Read More »
EQUIPMENT
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TSB #SSM72557
"ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT ... Read More »
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TSB #JTB00343NAS4
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. Read More »
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TSB #SSM72926
ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40?) APPEARING. Read More »
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TSB #SSM72906
ISSUE: WHEN RUNNING EITHER; ?CONFIGURE NEW MODULE -?INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER? OR, ??INCONTROL TOUCH PRO - VEHICLE SHARED SECRET?. Read More »
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TSB #SSM72581
ISSUE: CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT) Read More »
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TSB #JTB00500NAS1
SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION. Read More »
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TSB #JTB00492NAS1
SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE. Read More »
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TSB #SSM65337
CONCERN: A CUSTOMER MAY REPORT WHILE UTILIZING THE NAVIGATION MAP OR WHILE UNDER ROUTE GUIDANCE, THE VEHICLE?S TOUCH SCREEN SWITCHES OFF MOMENTARILY, AND RESETS AS IF THE VEHICLE WERE JUST STARTED. Read More »
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TSB #SSM72510
"ISSUE: DELAMINATION OF COVER TRIM CAUSE: INCORRECT MANUFACTURING PROCESS" Read More »
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TSB #SSM72390
"NOTE THIS PHENOMENON CAN ONLY HAPPEN UNDER SPECIFIC CIRCUMSTANCES; IT IS ONLY WHEN BOTH KEYS ARE IN CLOSE PROXIMITY OF EACH OTHER IN THE VEHICLE AND REQUIRES THE EXTERIOR DOOR HANDLE LOCK BUTTON TO BE PRESSED. Read More »
EQUIPMENT:ELECTRICAL
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TSB #SSM73025
ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID. Read More »
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TSB #SSM72960
ISSUE: TUNESCAN DOES NOT OPERATE, SCROLLING WINDOW ANIMATION IS CONSTANTLY RUNNING. Read More »
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TSB #JTB00380NAS4
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
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TSB #SSM72906
ISSUE: WHEN RUNNING EITHER; ?CONFIGURE NEW MODULE -?INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER? OR, ??INCONTROL TOUCH PRO - VEHICLE SHARED SECRET?. Read More »
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TSB #SSM72906
ISSUE: WHEN RUNNING EITHER; ?CONFIGURE NEW MODULE -?INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER? OR, ??INCONTROL TOUCH PRO - VEHICLE SHARED SECRET?. Read More »
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TSB #SSM72902
ISSUE: ELECTRIC WINDOW, SUN / MOON ROOF, REAR SIDE WINDOW BLINDS, INOPERATIVE OR NOT FUNCTIONING CORRECTLY AFTER PDI. Read More »
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TSB #K414NAS1
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »
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TSB #6-307NAS
ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »
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TSB #SSM72642
TPMS SYSTEM MIS DIAGNOSED Read More »
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TSB #SSM72648
INCONTROL TOUCH PRO SOFTWARE NOT PROPERLY LOADED. Read More »
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TSB #SSM72625
SIM CARD MAY BE LOST OR DAMAGED Read More »
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TSB #SSM72583
"ISSUE DURING THE PDI PROCESS, AFTER THE VIN NUMBER HAS BEEN ENTERED ON THE ""HERE"" WEBSITE FOR NAVIGATION MAP INSTALLATION A MESSAGE APPEARS IN RED IN THE ""ADD VEHICLE"" SECTION AND SAYS ""THE ENTERED VIN CANNOT BE FOUND IN THE ... Read More »
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TSB #SSM71869
"ISSUE JAGUAR ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS ""NO FAULT FOUND"". Read More »
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
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TSB #SSM72699
CANNOT ADJUST PARK AID VOLUME. SDARS FA AND SDARS MW NO AUDIO Read More »
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TSB #JTB00496NAS3
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
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TSB #SSM72655
ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) ... Read More »
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TSB #SSM72823
ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON?T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, ... Read More »
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TSB #JTB00496NAS2
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »
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TSB #JTB00496NAS1
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »
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TSB #SSM72773
"ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE. Read More »
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TSB #SSM72655
INCONTROL TOUCH PRO, RADIO INOPERATIVE AND UNABLE TO TUNE OR CHANGE RADIO BANDS Read More »
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
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TSB #JTB00496NAS3
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
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TSB #SSM73025
ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID. Read More »
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TSB #K414NAS1
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »
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TSB #6-307NAS
ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »
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TSB #SSM72655
ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) ... Read More »
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TSB #SSM72591
"ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. Read More »
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TSB #SSM72555
"ISSUE: DURING THE PRE-DELIVERY INSPECTION, THE APPLICATION ?INCONTROL TOUCH PRO NAVIGATION MAP UPDATE? IS REQUIRED TO BE COMPLETED USING SYMPTOM DRIVEN DIAGNOSTICS (SDD). Read More »
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
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TSB #JTB00380NAS4
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
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TSB #SSM72875
ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING Read More »
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TSB #JTB-00304-NAS-1
"SITUATION: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT OF A FRONT SUN VISOR VANITY MIRROR ISSUE. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART TO BE USED IN THE EVENT A FRONT SUN VISOR VANITY MIRROR REQUIRES REPLACEMENT. Read More »
EQUIPMENT ADAPTIVE/MOBILITY
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TSB #SSM72557
"ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT ... Read More »
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TSB #JTB00343NAS4
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. Read More »
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TSB #JTB00500NAS2
SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION. Read More »
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TSB #SSM72811
ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ?INPUT THE PIN CODE?. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX. Read More »
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TSB #SSM72770
"ISSUE CUSTOMERS HAVE COMPLAINED THAT THE VOICE RECOGNITION DOES NOT RECOGNISE THEIR COMMAND USING THE ?SAY WHAT THEY SEE/SAY A COMMAND? FUNCTION. ACCENTS AND REGIONAL DIALECTS ARE NOT BEING RECOGNISED. Read More »
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TSB #SSM65337
CONCERN: A CUSTOMER MAY REPORT WHILE UTILIZING THE NAVIGATION MAP OR WHILE UNDER ROUTE GUIDANCE, THE VEHICLE?S TOUCH SCREEN SWITCHES OFF MOMENTARILY, AND RESETS AS IF THE VEHICLE WERE JUST STARTED. Read More »
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TSB #JTB00446NAS3
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. Read More »
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TSB #JTB00460NAS1
"SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)." Read More »
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TSB #SSM72581
"ISSUE CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT) CAUSE INSUFFICIENT RETENTION BETWEEN CUP HOLDER COVER BARS AND SUBSTRATE MATERIAL. Read More »
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TSB #SSM71966
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
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TSB #SSM72510
"ISSUE: DELAMINATION OF COVER TRIM CAUSE: INCORRECT MANUFACTURING PROCESS" Read More »
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TSB #SSM72498
"ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT. Read More »
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TSB #SSM72390
"NOTE THIS PHENOMENON CAN ONLY HAPPEN UNDER SPECIFIC CIRCUMSTANCES; IT IS ONLY WHEN BOTH KEYS ARE IN CLOSE PROXIMITY OF EACH OTHER IN THE VEHICLE AND REQUIRES THE EXTERIOR DOOR HANDLE LOCK BUTTON TO BE PRESSED. Read More »
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TSB #JTB-00304-NAS-1
"SITUATION: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT OF A FRONT SUN VISOR VANITY MIRROR ISSUE. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART TO BE USED IN THE EVENT A FRONT SUN VISOR VANITY MIRROR REQUIRES REPLACEMENT. Read More »
EQUIPMENT:APPLIANCE:AIR CONDITIONER
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TSB #JTB00380NAS4
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
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TSB #JTB00380NAS3
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
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TSB #JTB-00311-NAS-1
"SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE." Read More »