10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
37,016 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Jaguar XF engine problems

engine problem

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2013 Jaguar XF Owner Comments

problem #8

Feb 012016

XF

  • miles

A D V E R T I S E M E N T S

The car employs a start/stop system to shut the engine when stopped. When it restarts the engine, the idle speed drops to about 400 RPM (half normal idle) and surges when it recovers. It has also stalled several times. I've asked the dealership to fix this, but when at the dealer, the system would not shut the engine so they have not verified the issue. The first safety issue happens if the driver is not expecting the surge resulting in sudden acceleration. The second issue happened when the car stalled at an intersection with other cars trying to get by. This has happened many times since I purchased the car in 2015. The stop/start function stopped working for a period of time when the primary battery was older and weak. Since replacing the batter, this is happening more frequently now. I did find this issue on KBB's website, but not on yours https://www.kbb.com/jaguar/xf/2013/recall/

- Lakewood, WA, USA

problem #7

Jun 162022

XF

  • miles
Loud popping noise followed by low coolant message flashing and white smoke vehicle lost power and steering became difficult while driving until vehicle refused to go as I tried to pull into a gas station the vehicle became disabled, and caused a single vehicle crash, and the bumper and driver head light which I just paid to repair is no good as a result, and police had to use their patrol cars in order to push me out of the middle of a busy intersection (took about 15 mins for response) had to wait 5and a half hours to have the vehicle towed home, vehicle does not re start. Vehicle had 7 recalls previously repaired including Jaguar cac hose repairation. Vehicle does not currently fall under recall due to previous repair. The repair for this recall issued back in 2014 failed. Jaguar dealership unhelp ful. Car has been parked over a month and a half now. Havent had a vehicle since. Under the hood you can visibly see a hose that is supposed to attach to something that is not attached. Cannot visibly see where it is supposedly supposed to attach

- Phoenix Arizona, 85016, AZ, USA

problem #6

Oct 012019

XF 4-cyl

  • miles
Timing problems at 59,950 miles.

- Clearfield, UT, USA

problem #5

Dec 072019

XF

  • 88,000 miles

A D V E R T I S E M E N T S

The vehicle lost power on freeway, lost power to power steering, felt sluggish (no fuel) when I pressed accelerator, could not accelerate above 35 mph. Had to stop car on side of road. Turned on and off waithed 10min, car started and was able to drive, but repeated above discrimination. Occured 12072019 and 12082019. Dash lights came on and check engine light stayed on. Add 93 octane fuel thinking I had bad fuel, problem continues. Scheduled appt with Jaguar to look at car on 12102019. Car not drive able. It is under warranty. Taking car to Jaguar fort worth. Vehicle suffered from complete engine and power stall. Vehicle shows to have 12 recalls related to engine, power stall and hoses.

- Arlington, TX, USA

problem #4

Aug 232019

XF

  • 86,000 miles
2103 Jaguar Xf AWD failure of Jaguar oem 13-18 xj 3.0L-V6 radiator-water pipe C2Z31644 caused the engine to overheat and stop on a busy highway. This item is know to fail due to poor quality and/or design. The car could not be driven off the highway and driver had to exit the vehicle causing a safety hazard for them and ohter dirvers.

- Thornton, PA, USA

problem #3

Aug 112018

XF

  • 70,000 miles
The contact owns a 2013 Jaguar Xf. While driving approximately 50 mph, the vehicle decelerated and the check engine warning indicator illuminated. The vehicle then stalled. The vehicle was able to coast to the side of the road. The contact powered off the engine. The vehicle failed to restart. The vehicle was towed to baker motor company of charleston, Inc. (1513 savannah hwy suite a, charleston, SC 29407, (843) 628-0202), but was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 13V341000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

- Latson, SC, USA

problem #2

Nov 282016

XF

  • 30,000 miles
Takata recall I have a 2013 Jaguar Xf 3.0 that began running a little rough around 30,000 miles in 2016. The check engine light came on and when I took it back to the retailer they said there was nothing wrong "possibly a loose gas cap." A few week later, towards the end of 2016 and less than 40,000 miles on the vehicle the check engine light came on again, but this time the car started to smoke and overheat, so I pulled off to the side of the highway, into a parking lot as quickly as I could. The coolant had been leaking and was dangerously low. I added coolant as per the Jaguar handbook instruction and about an hour later tried to get back on the road. The car ran fine for a few miles, but once I started to accelerate into the 50-60 mph range onto the highway again a few miles down the road, the same thing happened. It started to overheat and smoke terribly. I pulled over to the shoulder as quickly as safely possible and notified Jaguar roadside assistance in order to have the car towed back to the dealerships service department to be worked on. The dealership ended up replacing the engine. I insisted that I was not comfortable with this car anymore and wanted an extended bumper to bumper warranty. I was assured that they had practically "replaced everything under the hood and it would run like a brand new car." This was 8 months ago. The car has since been in the shop for 3 additional months on 10+ different occasions. The car is not safe to drive, it breaks down when starting or sometimes even when on the highway and is very dangerous. Ive had quite a few close calls. This car is dangerous and the dealership either cannot fix it or wants to keep putting band aides on it until my warranty is out then its not their problem anymore. I have lost my job due to the unreliability of this lemon vehicle and the service department in fort myers Jaguar.

- Bonita Springs, FL, USA

problem #1

May 222015

XF

  • 22,130 miles
As I was driving the car the car started to stall and when I stopped in traffic light the engine shut itself off without notice and I had to restart. The stalling and engine going off continued and could have caused a major accident.

- Northville, MI, USA

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