This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Jaguar Xf. The contact stated that it took several attempts to start the vehicle. In addition, while driving, white smoke and fuel appeared from the rear of the vehicle and the check engine warning indicator illuminated. The contact was able to coast the vehicle to the side of the road. The vehicle was towed to the contact's residence. The vehicle was later taken to Jaguar of greensboro (1205 bridford pkwy, greensboro, nc 27047, (336) 299-1500) where it was diagnosed that the high compression fuel pump, ball joint, and fuel injectors needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was notified of the failures and informed the contact that the warranty would not cover the repairs. The approximate failure mileage was 109,000.
- Greensboro, NC, USA
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- Greensboro, NC, USA