While driving consumer noticed a parked vehicle on the highway. Consumer tried to avoid hitting the vehicle by making a right turn onto the shoulder, but steering wheel failed. Consumer applied the brakes and pedal went to the floor. Consumer's vehicle collided with the other vehicle. It flipped over three times and landed in a ditch. Upon impact, driver's side air bag did not deploy, but passenger's side air bag deployed. Driver and passenger sustained head and back injuries, and were transported to the hospital by ambulance. Vehicle was towed and totaled by the insurance company.

- Irvine, CA, USA