This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There was no crash associated with this problem. All four door locks have become inoperable from the outside of the vehicle. The problem can be fixed by replacing the door latches. This started happening occasionally when the car was three years old and has gotten much worse. In an emergency it would be impossible to open the doors from the outside.
- Lakewood, NJ, USA
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- Lakewood, NJ, USA