Tune up does not last for more than 1 year. It is completely destroyed even when everything is replaced brand new. It is a huge fire hazard. Everything is cooked like a furnace. Mechanics are not willing to put the effort in doing tune ups and repairs. I do a tune up on the Car once a year. I memorized every mechanical problem on that car, just so I can keep a sharp eye on all the problems.

- Los Angeles, CA, USA

Following was sent to us customs. I'm at risk in this car, by Jaguar design error-and refusal to correct the error. [xxx] in my case the car suddenly and spontaneously, without apparent reason, went into what Jaguar calls 'limp home' mode, a walking pace. Fortunately it happened on an urban parkway, posted at 55 mph, and I had just turned right, on to it, into the right-hand lane. The problem is common to Jaguar cars as shown by internet postings. Jaguar have stated that limp home cannot be disabled because it is intended for the safety of the mechanical parts of their cars. I have a string of communications running from November 2nd that I could send to provide greater detail, but I'd like to know what you folks can do, and whether there are good legal ground to support my demands. I have made this initial contact with us customs because Jaguar exports cars to the us with unstable computer systems compromising their safety and I believe that you connect with NHTSA. But my problem is immediate and I'd like some assurance that my case will be dealt with quickly, and that I can be in contact with a person that I can send further material to. Attached is initial letter to jlr. At their request I contacted jlr North America in mah wah NJ. (Jaguar Land Rover North America executive case: 8000216414 / your 2006 S-type.) they sent me on to local dealers. All have stated they won't disable the limp home mode because it protects the mechanical parts of the car... (and puts humans at risk as a result). They have been as capricious in dealing with my complaint as they have been with the careless design of their limp home mode! I think jlr has failed the U.S. import regulations and would like cbp to order them to disable the limp home mode. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mission Viejo, CA, USA

The contact owns a 2006 Jaguar S-type. The contact stated that while driving at 30 mph, the rear brakes seized without warning. The contact noticed the parking brake warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the parking brake control needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was notified of the failure. The failure mileage was 85,000.

- Orlando, FL, USA

The contact owns a 2006 Jaguar S-type. The contact stated that the vehicle was parked, and upon returning ten minutes later, the interior of the vehicle was on fire. The contact extinguished the fire and had the vehicle towed to a dealer. The vehicle was awaiting diagnosis. The manufacturer was notified. The failure and current mileage was 36,000. The VIN was unavailable.

- Citrus Heights, CA, USA

2006 S type Jaguar. In February 2008, I brought my car in for warranty work performed. The reason was due to a 'restricted performance error' light. They dealer was able to correct it via the replacement of a new coil. The bottom line was that my vehicle entered restrictive performance anytime I would attempt to pass any vehicle on straight stretch of road and would have to accelerate to 80 miles an hour. The vehicle would go into 'restricted performance' and drop my speed until I had to pull off the road. Clearly, a dangerous scenario. In December of 08, the issue returned. I took my car back to the dealer as it is still under warranty. They could not locate any of the error codes related to the restricted performance ' the same case as last year. I had to return to the dealer because the issue resurfaced in a very dangerous situation. I was attempting to pass 2 tractor trailers and once again, accelerated to nearly 80 and the vehicle went into restricted performance. I had an angry trucker tailgating until I pulled off to the side of the road going less than 50 miles an hour with my foot pressed to the floor of the accelerator. Due to the restricted performance issue, that was the fastest I could go and my speed continued to drop. I returned the vehicle to the dealer service nearly three weeks ago. Service has stated they are working w/Jaguar. They are attempting to again recreate the scenario in a same model, make and year vehicle on their lot. I was told service was attempting to determine if this is normal issue for the vehicle. Frankly, I find it hard to believe that Jaguar would manufacture a vehicle with a flaw that could be fatal. I am very concerned that I will be forced to take this vehicle back and no real resolution will have been provided. I do not want to put my family at risk because Jaguar and the service dept can not fix the issue.

- Irwin, PA, USA

February 4, 2009 our S type R Jaguar was the victim of a rapid acceleration/runaway. On February 3 the electronic throttle shut the vehicle off when it was stopped on three or four occasions. The next day, as the vehicle was being driven out of the driveway, the throttle stuck in the open position causing the car to careen out of control. It was towed to hornberg Jaguar in hollywood and the service writer tittered and laughed at my fiance. Thereafter I received a phone call the next day telling me that the vehicle had suffered front-end damage and that we should call our insurance company. I told her I would have my technical expert who was a product liability witness for me in trials many years ago, pick up the vehicle and tell me what had really happened. I then received a communication that Jaguar was going to send a technical engineer to inspect the vehicle. Nine days later while I was out of state, I received a phone call with a message that the "codes" had been downloaded, there was nothing wrong with the car. There never was an investigation, not even an interview of the driver, no photographs taken of the damage pattern, and to make matters worse, the vehicle brain box was downloaded and then erased. My technical expert tells me the erasure was intentional and was designed to cover up the code which would have indicated an electronic throttle malfunction. My technical expert is alberto ferroni at ital meccanica, 714-893-5096. If no problem existed why did they lie to me and tell me they were sending a technical expert to look at the car, never even interview the driver, and then intentionally erase the brain box? moreover the dealers initial intake form which was not signed by my fiance is false and fraudulent and makes no reference whatsoever to the runaway. It makes no reference to my providing the service writer with a detailed statement on the following day.

- Los Angeles, CA, USA