2020 Jaguar I-PACE
352 Technical Service Bulletins (TSBs)
TSB List for the 2020 Jaguar I-PACE
Technical Service Bulletins (TSBs) for the 2020 I-PACE are official communications between Jaguar & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
STEERING
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TSB #SSM75649
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads. Read More »
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TSB #SSM75649ATT
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads. Read More »
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TSB #SSM75410
CLICKING NOISE FROM FRONT WHEEL AREA Read More »
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TSB #SSM75410
Clicking Noise On Full Left - Right Lock From Front Wheel Area At Low Speed. Read More »
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TSB #SSM75410ATT
Clicking Noise On Full Left - Right Lock From Front Wheel Area At Low Speed. Read More »
SUSPENSION
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TSB #SSM75410
Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed. Read More »
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TSB #SSM75410ATT
Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed. Read More »
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TSB # SSM75823
Chassis Control Module (CHCM) Suspension Warning on Cluster Read More »
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TSB #SSM75823
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER Read More »
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TSB #SFCC_MAY2022_39
Front Suspension Knocking Noise Read More »
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TSB #SFCC_APR2022_44
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads. Read More »
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TSB #SFCC_JAN2022_47
Front Suspension Knocking Noise Read More »
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TSB #SSM75649
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads. Read More »
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TSB #SSM75649ATT
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads. Read More »
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TSB #JLRTB02036NAS1
The All Surface Progress Control (ASPC), Dynamic Stability Control (DSC), driving mode and air suspension (if installed) switches are inoperative and related warning messages may be displayed on the Instrument Panel Cluster (IPC). Read More »
BRAKES (PWS)
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TSB #SFCC_JUL19_Slide
A customer may report there is a noise at low speeds while braking. Read More »
SERVICE BRAKES, AIR
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TSB #SSM74567
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. Read More »
PARKING BRAKE
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TSB #SSM74567Att
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. Read More »
ENGINE (PWS)
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TSB #SFCC_SEP2020_29
There is a squeak from the engine at startup or shut down. Read More »
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TSB #SFCC_JUL19_Slide
Customer states the vehicle will not start Read More »
ENGINE AND ENGINE COOLING
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TSB #SSM75967
BEV cooling circuit expansion tank level low or HV battery warning message displayed. Read More »
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TSB #H291NAS1
EXCESSIVE COOLING FAN NOISE AND DEGRADATION OF COOLING FAN PERFORMANCE Read More »
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TSB #SFCC_NOV19_40
Customer states the vehicle will not start. Read More »
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TSB #SFCC_OCT19_35
Customer states the vehicle will not start Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
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TSB #SFCC_SEP2020_27
The engine fan will run sometimes after the engine is shut off. Read More »
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
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TSB #SFCC_OCT19_18
Range displayed is always 201 at 100% State of Charge Read More »
POWER TRAIN
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TSB #SFCC_AUG2023_48
A 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster Control Module (IPC), also may experience a ratcheting type noise followed by an abrupt stop when the vehicle speed has reduced to 5 km/h (3 mph). Read More »
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TSB #SFCC_AUG2023_48
A 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster Control Module (IPC), also may experience a ratcheting type noise followed by an abrupt stop when the vehicle speed has reduced to 5 km/h (3 mph). Read More »
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TSB #SFCC_APR2023_32
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start. Read More »
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TSB #JLRTB02012NAS4
'Gearbox Fault Detected' Displayed On The Instrument Panel Cluster (IPC) Read More »
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TSB #SFCC_NOV2020_16
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »
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TSB #SSM75079
Electric Drive Unit (EDU) internal shaft accidentally removed Read More »
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TSB #SSM75079
Electric Drive Unit (EDU) internal shaft accidentally removed Read More »
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TSB #SSM75079ATT2
Electric Drive Unit (EDU) internal shaft accidentally removed Read More »
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TSB #SFCC_SEP2020_21
There is a a??Hybrid System Malfunctiona?? warning on the instrument cluster. Read More »
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TSB #SFCC_SEP2020_27
The engine fan will run sometimes after the engine is shut off. Read More »
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TSB #SFCC_SEP2020_29
There is a squeak from the engine at startup or shut down. Read More »
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TSB #JLRTB02012NAS3
Gearbox Fault Detected displayed on instrument panel. Read More »
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TSB #SFCC Jul20_11
Unable to charge vehicle- The indicator may flash red or continuously remain in the initializing phase Read More »
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TSB #SFCC Jul20_13
There is a a??Hybrid System Malfunctiona?? warning on the instrument cluster Read More »
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TSB #SFCC Jul20_14
High Voltage Modules Missing VINs Read More »
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TSB #SFCC_MAY2020_22
Unable to charge vehicle at DC Fast Chargers Read More »
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TSB #JLRTB02012NAS2
A 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if already in DRIVE, the customer may experience a ratcheting ... Read More »
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TSB #JLRTB02012NAS1
'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if already in DRIVE, the customer may experience a ratcheting ... Read More »
HYBRID PROPULSION SYSTEM
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TSB #SSM75967
BEV cooling circuit expansion tank level low or HV battery warning message displayed. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION
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TSB #H291NAS1
EXCESSIVE COOLING FAN NOISE AND DEGRADATION OF COOLING FAN PERFORMANCE Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
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TSB #SFCC_NOV2020_32
Vehicle cannot be put into gear out of park and/or an HV Battery warning is displayed on the instrument cluster. Read More »
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TSB #NAS19.08.018.2
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) ... Read More »
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TSB #NAS19.08.002
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) ... Read More »
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TSB #SFCC_JUN19_Slide
TCU_3 Programming failures Read More »
ELECTRICAL SYSTEM
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TSB #SFCC_DEC2023_32
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch ... Read More »
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TSB #SFCC_NOV2023_30
Startup battery keeps draining / Vehicle will not start Read More »
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TSB #SSM75813
Weather and Park & Pay Apps disappear after PIVI update Read More »
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TSB #WACCSEP23_6
Battery low warning displayed on instrument cluster and/or no-start Read More »
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TSB #SFCC_JUL2023_31
Battery low warning displayed on instrument cluster and/or no-start. Read More »
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TSB #SFCC_JUL2023_31
Battery low warning displayed on instrument cluster and/or no-start. Read More »
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TSB #SSM76038
Vehicle Will Not Charge Read More »
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TSB #SSM76038
Vehicle Will Not Charge Read More »
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TSB #SSM76023
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
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TSB #SSM76023
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
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TSB #SFCC_APR2023_32
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start. Read More »
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TSB #SSM75804
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD Read More »
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TSB #SSM75709
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating Read More »
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TSB #SFCC_DEC2021_20
Navigation voice guidance no longer operational after latest NGI update Read More »
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TSB #SFCC_DEC2021_44
Seat Mounted Seat Switches Not Working Read More »
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TSB #BIG5DEC21_27A
Voice guidance concerns when using Apple CarPlay. Read More »
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TSB #BIG5DEC21_27B
IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles. Read More »
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TSB #SSM75617
Near Field Sensing feature degradation (Surround camera; 360 Park Aid) Read More »
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TSB #BIG5NOV21_41A
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze. Read More »
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TSB #SFCC_OCT2021_21
The wireless phone charger is not working with iPhone 12 Read More »
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TSB #SFCC_OCT2021_22
Navigation voice guidance no longer operational after latest NGI update Read More »
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TSB #SSM75557
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM Read More »
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TSB #SFCC_SEP2021_25
Navigation voice guidance no longer operational after latest NGI update Read More »
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TSB #SSM75478
Navigation resetting post OTA map update Read More »
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TSB #SFCC_JUL2021_39
Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature Read More »
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TSB #SFCC_JUL2021_40
Navigation voice guidance no longer operational after latest NGI update Read More »
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TSB #SFCC_JUL2021_43
BECM offline after programming. Read More »
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TSB #SFCC_JUN2021_23
Infotainment Updates Read More »
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TSB #SFCC_JUN2021_24
Navigation voice guidance is not working with Apple CarPlay Read More »
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TSB #SFCC_APR2021_18
Infotainment Updates Read More »
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TSB #SFCC_APR2021_20
IMC Update 21A will not install Read More »
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TSB #SSM59597Attachme
Attachment. Read More »
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TSB #SSM59597Attachme
Attachment. Read More »
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TSB #SSM59597Attachme
Attachment. Read More »
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TSB #JLRTB02018NAS2
'Smart key not found' Message Displayed On Instrument Panel Cluster (IPC) and Intermittent Smart Key Operation Read More »
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TSB #SFCC_MAR2021_21A
IMC 20C1 Software Release Read More »
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TSB #SFCC_MAR2021_21B
TCU v19.2 Read More »
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TSB #SFCC_MAR2021_23
Automatic High Beam Disabled Read More »
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TSB #SFCC_MAR2021_27
Navigation Voice Control does not function Read More »
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TSB #SFCC_FEB2021_24A
IMC 20C1 Software Release Read More »
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TSB #SFCC_FEB2021_24B
TCU v19.2 Read More »
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TSB #SFCC_FEB2021_24C
Pivi IP27.1 (OS 2.0.6) Read More »
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TSB #SSM75185
No cabin heating while running in vehicle in EV mode. Read More »
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TSB #SFCC_NOV2020_18B
Affected vehicles my exhibit loss of AC/DC charging function of the HV battery and will require a software update to the battery charge control module. BCCM Read More »
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TSB #SFCC_NOV2020_32
Vehicle cannot be put into gear out of park and/or an HV Battery warning is displayed on the instrument cluster. Read More »
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TSB #BIG5NOV20_31B
Affected vehicles my exhibit loss of AC/DC charging function of the HV battery and will require a software update to the battery charge control module. BCCM. Read More »
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TSB #NAS20.11.008
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which may experience a loss of Alternating Current (AC) and Direct Current (DC) charging ... Read More »
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TSB #H295NAS1
Loss of charging AC & DC capability. Read More »
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TSB #SSM75143
Passive keys stop working after a successful BCM update Read More »
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TSB #JLRTB02040NAS2
The heated tailgate window is inoperative when the switch is in the ON position. Read More »
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TSB #SFCC_AUG2020_24
Hybrid System Warning- Power Supply Distribution Box Read More »
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TSB #JLRTB02040NAS1
The heated tailgate window is inoperative when the switch is in the ON position. Further investigation has found that fuse F17 in the Passenger Junction Box (PJB) has blown. Read More »
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TSB #SSM74780
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying a??Radio not availablea?? from vehicle start-up and ... Read More »
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TSB #SFCC_APR20_PG18
Unable to charge vehicle at DC Fast Chargers Read More »
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TSB #SFCC_APR20_PG28
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software. Read More »
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TSB #SFCC_APR20_PG31
Popping sound or crackling noise from the audio system while in use. Read More »
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TSB #SSM74763
InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. Read More »
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TSB #SFCC_MAR12_29
XM radio is inop. Read More »
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TSB #SFCC_MAR12_30
Popping sound or crackling noise from the audio system while in use. Read More »
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TSB #SFCC_FEB20_34
XM radio is inop. Read More »
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TSB #RCTR_29JAN20_14
Pop Noise From Audio Output Read More »
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TSB #RCTR_29JAN20_18
"Range displayed is lower than expected, Vehicle displays 201 at 100% State of Charge" Read More »
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TSB #BIG5_JAN_43
H264 I-PACE SOFTWARE ENHANCEMENTS Read More »
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TSB #BIG5_DEC_44
EV Software enhancement Read More »
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TSB #UPS6419-2bNAS1
Instrument Cluster (IC) Software Update Read More »
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TSB #UPS7919-5bNAS1
REDUCED ELECTRICAL VEHICLE (EV) RANGE DISPLAYED Read More »
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TSB #NAS19.07.001_2
RESCINDED - A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where anInstrument Cluster (IPC) software update is available to bring the module up to the latest level and make sure ... Read More »
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TSB #H270NAS1
ACOUSTIC VEHICLE ALERT SYSTEM (AVAS) WARNING MESSAGE Read More »
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TSB #NAS19.12.014
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the Acoustic Vehicle Alert System (AVAS) warning message may incorrectly display on the Instrument Panel Cluster (IPC). Read More »
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TSB #SSM74636
Vehicle only accepts charge up to 94% then IPC shows charge completed. Read More »
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TSB #Tech_RS_NOV19_80
At 100% State of Charge, range will not display higher than 201 on the cluster Read More »
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TSB #Tech_RS_NOV19_81
Vehicle is not charger when charge indicator light is flashing Green Read More »
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TSB #Tech_RS_NOV19_82
High Voltage Battery State of Charge is below 10% after 120 or 150 day maintenance Read More »
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TSB #Tech_RS_NOV19_95
Customer may state there is a pop noise or crackle when playing the audio. Read More »
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TSB #Tech_RS_NOV19_96
Customer may state there is no audio present or volume control. Read More »
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TSB #Tech_RS_NOV19_97
Customer may state there is no audio present or volume control. Read More »
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TSB #Tech_RS_NOV19_99
Customer states not able to start vehicle after state inspection test is performed. Read More »
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TSB #TechRS_NOV19_100
Customer is able to unlock and lock the vehicle but not able to start vehicle Read More »
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TSB #TechRS_NOV19_104
SOTA download does not complete first time through Read More »
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TSB #TechRS_NOV19_106
Quiescent battery drain due to TCU module. Read More »
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TSB #TechRS_NOV19_107
Intelligent Emergency Braking warning displayed on IPC. Read More »
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TSB #TechRS_NOV19_108
Voice control is not able to locate destination entry. Read More »
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TSB #TechRS_NOV19_109
Web Browser functionality is not available. Read More »
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TSB #SFCC_NOV19_18
Creep Mode is switched off with each ignition cycle Read More »
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TSB #SFCC_NOV19_30
Popping sound or crackling noise from the audio system while in use. Read More »
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TSB #SFCC_NOV19_33
Customer complaint in regards to Infotainment system. Read More »
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TSB #SSM74620
Navigation instructions not displayed on the Head up Display (HUD) Read More »
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TSB #SFCC_OCT19_36
Customer states there is no audio output from the speakers on all sources Read More »
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TSB #SFCC_OCT19_37
Customer states there is no audio output from the speakers on all sources Read More »
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TSB #SSM74557
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »
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TSB #SSM74554
An I-Pace customer has reported an inability to charge at a public charge station. Read More »
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TSB #SFCC SEP19 Slide
After 60+ days HV battery drains significantly and suddenly. Read More »
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TSB #SFCC SEP19 Slide
Vehicle may display a traction battery fault message on the Instrument cluster. This may be accompanied by restricted performance and/or inability to charge completely. Read More »
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TSB #SSM74544
The Diagnostic Trouble Code (DTC) U3000-96 ? Component Internal Failure can be stored in the Image Processing Module B (IPMB) with no functional effect on the vehicle or camera system. Read More »
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TSB #NAS19.08.018.2
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) ... Read More »
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TSB #SFCC_AUG19_Slide
Customer may experience a ?Clunk? whilst driving. Read More »
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TSB #SFCC_AUG19_Slide
Customer states the vehicle will not start. Read More »
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TSB #NAS19.08.007
All Jaguar retailers are advised that with immediate effect, UPS7919-1B H247 campaign has been suspended to allow for further investigations to be undertaken. Read More »
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TSB #NAS19.08.002
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) ... Read More »
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TSB #SSM74490
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
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TSB #SSM74490Attachme
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
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TSB #SFCC_JUL19_Slide
Popping sound or crackling noise from the audio system while in use. Read More »
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TSB #SFCC_JUL19_Slide
Customer states there is no audio output from the speakers on all sources Read More »
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TSB #SFCC_JUL19_Slide
Customer states the vehicle will not start Read More »
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TSB #SSM74458
Customers and Retailers are reporting issues related to low, discharged or 12v battery related warning messages on Jaguar I-Pace (X590). Read More »
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TSB #SSM74458
Customers and Retailers are reporting issues related to low, discharged or 12v battery related warning messages on Jaguar I-Pace (X590). Read More »
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TSB #SFCC-JUN19-Slide
Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available. Read More »
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TSB #SFCC-JUN19-Slide
TCU_3 Programming failures Read More »
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TSB #SFCC_JUN19_Slide
Popping sound or crackling noise from the audio system while in use. Read More »
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TSB #SFCC_JUN19_Slide
Customer states there is no audio output from the speakers on all sources Read More »
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TSB #JTB00619NAS3
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
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TSB #SSM74443
The customer may experience creep mode switched off after ignition cycle. Read More »
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TSB #SSM74445
During PDI the retailer may experience range less than expected at 100% charge, specifically this has been reported as 325km or 201 miles which does not meet customers' expectations. Read More »
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TSB #SSM74443
The customer may experience creep mode switched off after ignition cycle. Read More »
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TSB #SSM74408
Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall button does not illuminate after PDI. Read More »
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TSB #SSM62038Attachme
Mongoose Update. Read More »
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TSB #SSM589571
Image. Read More »
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TSB #SSM589572
Image. Read More »
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
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TSB #SSM75646
Telematics Module (TCU3) triggers an SOS Limited Availability or SOS Not Available warning in the Cluster Display due to low Back up Battery (BuB). Read More »
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TSB #BIG5NOV20_31A
Due to a specification error affected vehicles were built without a pSIM card. Retailers will install a new pSIM and link the card ID in the retailer portal Read More »
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TSB #SFCC_AUG19_Slide
Customer may experience various warnings & symptoms i.e. difficulties charging the vehicle, a Traction Battery Warning, or inability to start the vehicle, Reduced Performance Warning. Read More »
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TSB #SSM74445
During PDI the retailer may experience range less than expected at 100% charge, specifically this has been reported as 325km or 201 miles which does not meet customers' expectations. Read More »
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
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TSB #JTB00619NAS3
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
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TSB #SFCC_JAN2022_46
Seat Mounted Seat Switches Not Working Read More »
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
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TSB #WACCSEP23_6
Battery low warning displayed on instrument cluster and/or no-start Read More »
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TSB #JLRTB02012NAS5
GEARBOX FAULT DETECTED DISPLAYED ON INSTRUMENT PANEL Read More »
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TSB #SFCC_JUL2023_31
Battery low warning displayed on instrument cluster and/or no-start. Read More »
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TSB #SFCC_JUL2023_31
Battery low warning displayed on instrument cluster and/or no-start. Read More »
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TSB #JLRTB02012NAS1
'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if already in DRIVE, the customer may experience a ratcheting ... Read More »
ELECTRICAL SYSTEM:SOFTWARE
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TSB #SSM75804
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD Read More »
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TSB #BIG5DEC21_27B
IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles. Read More »
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TSB #SFCC_NOV2021_25
Post 21A Update Apple CarPlayA? Navigation Voice Guidance Not Heard Read More »
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TSB #SFCC Jul20_26
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »
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TSB #SFCC_NOV19_40
Customer states the vehicle will not start. Read More »
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TSB #SFCC_JUL19_Slide
TCU_3 Programming failures Read More »
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
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TSB #SSM75617
Near Field Sensing feature degradation (Surround camera; 360 Park Aid) Read More »
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT
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TSB #SSM75185
HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE Read More »
EXTERIOR LIGHTING
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TSB #SFCC_OCT2023_50
There is moisture inside the headlamp lens Read More »
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TSB #SFCC_MAY2021_46
A customer may express a concern that there is moisture inside one of the rear lamp assemblies. Read More »
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TSB #SFCC_MAR2021_23
Automatic High Beam Disabled Read More »
VISIBILITY
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TSB #SFCC_SEP2023_45
The wiper blades streak, smear, judder or squeak during operation Read More »
VISIBILITY/WIPER (PWS)
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TSB #SFCC_SEP2023_45
The wiper blades streak, smear, judder or squeak during operation Read More »
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
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TSB #JLRTB02040NAS2
The heated tailgate window is inoperative when the switch is in the ON position. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
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TSB #SSM74890
A Customer may express a concern that the Air Conditioning (A/C) has poor performance Read More »
STRUCTURE:BODY:DOOR
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TSB #SFCC_JUN2023_47
A customer may report that the front or rear door latch does not operate as expected. Read More »
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TSB #SFCC_JUN2023_47
A customer may report that the front or rear door latch does not operate as expected. Read More »
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TSB #SSM76010
A customer may report that the front or rear door latch does not operate as expected. Read More »
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TSB #SSM76010
A customer may report that the front or rear door latch does not operate as expected. Read More »
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TSB #JLRTB02041NAS2
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions Read More »
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TSB #JLRTB02037NAS1
Dust Entering The Passenger Compartment Read More »
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TSB #JLRTB02041NAS1
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions Read More »
STRUCTURE:BODY:TAILGATE
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TSB #JLRTB02040NAS1
The heated tailgate window is inoperative when the switch is in the ON position. Further investigation has found that fuse F17 in the Passenger Junction Box (PJB) has blown. Read More »
STRUCTURE:BODY:HOOD
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TSB #NAS19.08.004
An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' with the ... Read More »
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
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TSB #SFCC_JUN2023_47
A customer may report that the front or rear door latch does not operate as expected. Read More »
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TSB #SFCC_JUN2023_47
A customer may report that the front or rear door latch does not operate as expected. Read More »
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TSB #SSM76010
A customer may report that the front or rear door latch does not operate as expected. Read More »
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TSB #SSM76010
A customer may report that the front or rear door latch does not operate as expected. Read More »
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
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TSB #NAS19.08.004
An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' with the ... Read More »
TIRES:VALVE
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TSB #SFCC_JUL19_Slide
The tire valve stem is broken or cracked. Read More »
WHEELS
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TSB #SSM75410
CLICKING NOISE FROM FRONT WHEEL AREA Read More »
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TSB #SSM75410ATT
CLICKING NOISE FROM FRONT WHEEL AREA Read More »
WHEELS:HUB
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TSB #SSM75410ATT
CLICKING NOISE FROM FRONT WHEEL AREA Read More »
TRAILER HITCHES
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TSB #SSM74561Att1
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Read More »
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TSB #SSM74561Att2
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Read More »
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TSB #SSM74562
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Read More »
SEATS
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TSB #SFCC_MAY2023_44
A customer may report that there is a clicking type noise coming from the front seat base while driving. Read More »
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TSB #SFCC_MAY2023_44
A customer may report that there is a clicking type noise coming from the front seat base while driving. Read More »
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TSB #SFCC_MAR2022_48
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads. Read More »
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TSB #SFCC_JAN2022_46
Seat Mounted Seat Switches Not Working Read More »
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TSB #SFCC_DEC2021_44
Seat Mounted Seat Switches Not Working Read More »
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TSB #SSM75619
Seat mounted seat switches a?? Seats not moving Read More »
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TSB #SFCC_OCT2021_42
Seat Recliner Motor Inoperative Read More »
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TSB #SFCC_OCT2021_43
Seat Power Fore/Aft Motor Inoperative Read More »
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TSB #SFCC_OCT2021_44
Seat Power Height Adjustment Motor Inoperative Read More »
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
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TSB #SFCC_MAR12_36
A customer may report that the All Surface Progress Control (ASPC) Dynamic Stability Control (DSC), driving mode and air suspension (if equipped) switches are inoperative and related warning messages are displaced on the Instrument ... Read More »
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
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TSB #SFCC_JUL19_Slide
Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available Read More »
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TSB #SFCC_JUN19_Slide
Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available. Read More »
BACK OVER PREVENTION
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TSB #SSM74544
The Diagnostic Trouble Code (DTC) U3000-96 ? Component Internal Failure can be stored in the Image Processing Module B (IPMB) with no functional effect on the vehicle or camera system. Read More »
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
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TSB #SSM75617
Near Field Sensing feature degradation (Surround camera; 360 Park Aid) Read More »
COMMUNICATION:MANUFACTURER TELEMATICS
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TSB #SSM76023
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
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TSB #SSM76023
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
EQUIPMENT
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TSB #SFCC_DEC2023_32
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch ... Read More »
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TSB #SFCC_SEP2023_46
The sunglass holder wona??t open or does not operate correctly Read More »
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TSB #SSM76070
Front And Rear Electric Drive Unit Oil Leak Read More »
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TSB #JLRTB02012NAS5
GEARBOX FAULT DETECTED DISPLAYED ON INSTRUMENT PANEL Read More »
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TSB #SFCC_JUN2023_47
A customer may report that the front or rear door latch does not operate as expected. Read More »
-
TSB #SFCC_JUN2023_47
A customer may report that the front or rear door latch does not operate as expected. Read More »
-
TSB #SSM76010
A customer may report that the front or rear door latch does not operate as expected. Read More »
-
TSB #SSM76010
A customer may report that the front or rear door latch does not operate as expected. Read More »
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TSB #SSM75952
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative. Read More »
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TSB #JLRTB02043NAS3
Air Deflector Loose Adrift Read More »
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TSB #JLRTB02109NAS1
Air Conditioning (A/C) Inoperative Read More »
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TSB #JLRTB02109NAS2
Air Conditioning (A/C) Inoperative Read More »
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TSB #SFCC_OCT2022_24
SOS Limited Availability or SOS Not available warning message displayed Read More »
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TSB #SSM75646
SOS LIMITED AVAILABILITY SOS NOT AVAILABLE Read More »
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TSB #SSM75617
NEAR FIELD SENSING FEATURE DEGRADATION Read More »
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TSB #SFCC_SEP2022_39
Loss of Function/ Hot Air From RH/ LH Side Of HVAC Vents Read More »
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TSB #SFCC_SEP2022_40
A customer may report that the air conditioning system does not blow cool/cold air. Read More »
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TSB #SSM75849
PIVI LOSS OF GPS LOCATION AND CLOCK TIME Read More »
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TSB #SSM75849ATT
PIVI LOSS OF GPS LOCATION AND CLOCK TIME Read More »
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TSB #SSM75185
HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE Read More »
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TSB #JLRTB02109NAS1
Air Conditioning (A/C) Inoperative Read More »
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TSB #SFCC_AUG2022_44
Air Conditioning Inoperative Read More »
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TSB #SFCC_JAN2022_46
Seat Mounted Seat Switches Not Working Read More »
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TSB #SFCC_JAN2022_47
Front Suspension Knocking Noise Read More »
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TSB #SSM75646
Telematics Module (TCU3) triggers an SOS Limited Availability or SOS Not Available warning in the Cluster Display due to low Back up Battery (BuB). Read More »
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TSB #SSM75617
Near Field Sensing feature degradation (Surround camera; 360 Park Aid) Read More »
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TSB #SFCC_OCT2021_38
Air Conditioning System Inoperative (Electric A/C Compressors Only) Read More »
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TSB #SSM75410
CLICKING NOISE FROM FRONT WHEEL AREA Read More »
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TSB #SSM75410ATT
CLICKING NOISE FROM FRONT WHEEL AREA Read More »
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TSB #SSM75526
REAR WHEEL ARCH LINER APPEARANCE INCORRECT Read More »
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TSB #SSM75526
REAR WHEEL ARCH LINER APPEARANCE INCORRECT Read More »
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TSB #SSM75478
Navigation resetting post OTA map update Read More »
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TSB #SFCC_JUL2021_39
Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature Read More »
-
TSB #SFCC_JUL2021_40
Navigation voice guidance no longer operational after latest NGI update Read More »
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TSB #SFCC_JUL2021_43
BECM offline after programming. Read More »
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TSB #JLRTB02087NAS1
There is no cold air blowing through the air vents when the Air Conditioning (A/C) has been selected. Further investigation has found there is no/low refrigerant in the A/C system. Read More »
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TSB #SSM75412
Smart key inoperative Read More »
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TSB #JLRTB02041NAS3
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions Read More »
-
TSB #JLRTB02043NAS2
Air Deflector Loose/Adri Read More »
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TSB #SFCC_MAR2021_27
Navigation Voice Control does not function Read More »
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TSB #JLRTB02037NAS1
Dust collects on the door shut surfaces and is drawn into the passenger compartment bythe inward airflow when a door is opened. Read More »
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TSB #SSM75264
Air Conditioning (A/C) not blowing cool air into the cabin. Read More »
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TSB #SSM75185
No cabin heating while running in vehicle in EV mode. Read More »
-
TSB #JLRTB02041NAS2
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions Read More »
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TSB #SFCC_NOV2020_16
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »
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TSB #SFCC_NOV2020_18A
Due to a specification error affected vehicles were built without a pSIM card. Retailers will install a new pSIM and link the card ID in the retailer portal Read More »
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TSB #SFCC_NOV2020_32
Vehicle cannot be put into gear out of park and/or an HV Battery warning is displayed on the instrument cluster. Read More »
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TSB #BIG5NOV20_31A
Due to a specification error affected vehicles were built without a pSIM card. Retailers will install a new pSIM and link the card ID in the retailer portal Read More »
-
TSB #BIG5NOV20_31B
Affected vehicles my exhibit loss of AC/DC charging function of the HV battery and will require a software update to the battery charge control module. BCCM. Read More »
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TSB #H295NAS1
Loss of charging AC & DC capability. Read More »
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TSB #SSM75143
Passive keys stop working after a successful BCM update Read More »
-
TSB #JLRTB02037NAS1
Dust Entering The Passenger Compartment Read More »
-
TSB #SSM74890
Air Conditioning (A/C) has poor performance Read More »
-
TSB #SFCC_SEP2020_21
There is a a??Hybrid System Malfunctiona?? warning on the instrument cluster. Read More »
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TSB #SFCC Jul20_26
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »
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TSB #SSM74890
A Customer may express a concern that the Air Conditioning (A/C) has poor performance Read More »
-
TSB #JLRTB02041NAS1
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions Read More »
-
TSB #SFCC_JUN2020_39
A customer may report that the air deflector in front of the rear tire is coming loose. Read More »
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TSB #JLRTB02043NAS1
1 or both of the air deflectors installed on the rocker panel moldings may become loose/adrift over time. They may rotate around the retaining scrivet and come in contact with the rear tires, causing a rubbing noise. Read More »
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TSB #H207NAS2
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' ... Read More »
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TSB #NAS19.08.004_2
An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' with the ... Read More »
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TSB #SSM74763
InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. Read More »
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TSB #Tech_RS_NOV19_99
Customer states not able to start vehicle after state inspection test is performed. Read More »
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TSB #TechRS_NOV19_100
Customer is able to unlock and lock the vehicle but not able to start vehicle Read More »
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TSB #TechRS_NOV19_104
SOTA download does not complete first time through Read More »
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TSB #TechRS_NOV19_106
Quiescent battery drain due to TCU module. Read More »
-
TSB #TechRS_NOV19_108
Voice control is not able to locate destination entry. Read More »
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TSB #TechRS_NOV19_109
Web Browser functionality is not available. Read More »
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TSB #SSM74590
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions. Read More »
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TSB #SFCC_OCT19_27
Popping sound or crackling noise from the audio system while in use. Read More »
-
TSB #SFCC_OCT19_36
Customer states there is no audio output from the speakers on all sources Read More »
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TSB #SFCC_OCT19_37
Customer states there is no audio output from the speakers on all sources Read More »
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TSB #SSM74557
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »
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TSB #SFCC_AUG19_Slide
Customer states there is no audio output from the speakers on all sources. Read More »
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TSB #NAS19.08.007
All Jaguar retailers are advised that with immediate effect, UPS7919-1B H247 campaign has been suspended to allow for further investigations to be undertaken. Read More »
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TSB #SSM74490
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
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TSB #SSM74490Attachme
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
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TSB #SFCC_JUL19_Slide
Customer states there is no audio output from the speakers on all sources Read More »
-
TSB #SFCC-JUN19-Slide
Popping sound or crackling noise from the audio system while in use. Read More »
-
TSB #SFCC-JUN19-Slide
Customer states there is no audio output from the speakers on all sources Read More »
-
TSB #SFCC_JUN19_Slide
Popping sound or crackling noise from the audio system while in use. Read More »
-
TSB #SFCC_JUN19_Slide
Customer states there is no audio output from the speakers on all sources Read More »
-
TSB #JTB00696NAS1
The air conditioning (A/C) system may not operate as expected. Read More »
-
TSB #SFCCMAY19Slide25
Popping sound or crackling noise from the audio system while in use. Read More »
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TSB #H219 UPS4919-1BN
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the Air Conditioning (A/C) system does not operate as expected. Read More »
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TSB #SSM589571
Image. Read More »
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TSB #SSM589572
Image. Read More »
EQUIPMENT:ELECTRICAL
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TSB #SFCC_OCT2022_24
SOS Limited Availability or SOS Not available warning message displayed Read More »
-
TSB #SFCC_JAN20_22
Popping sound or crackling noise from the audio system while in use. Read More »
-
TSB #SFCC_NOV19_38
Customer states there is no audio output from the speakers on all sources. Read More »
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TSB #SFCC_AUG19_Slide
Customer states there is no audio output from the speakers on all sources. Read More »
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
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TSB #SFCC_FEB20_34
XM radio is inop. Read More »
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TSB #SFCC_JUN19_Slide
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status. Read More »
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
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TSB #SSM75849
PIVI LOSS OF GPS LOCATION AND CLOCK TIME Read More »
-
TSB #SSM75849ATT
PIVI LOSS OF GPS LOCATION AND CLOCK TIME Read More »
-
TSB #SFCC_NOV2021_25
Post 21A Update Apple CarPlayA? Navigation Voice Guidance Not Heard Read More »
-
TSB #SFCC_SEP2021_25
Navigation voice guidance no longer operational after latest NGI update Read More »
EQUIPMENT:ELECTRICAL:INFOTAINMENT
-
TSB #SSM75813
Weather and Park & Pay Apps disappear after PIVI update Read More »
-
TSB #SSM75952
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative. Read More »
-
TSB #SSM75617
NEAR FIELD SENSING FEATURE DEGRADATION Read More »
-
TSB #BIG5DEC21_27A
Voice guidance concerns when using Apple CarPlay. Read More »
EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
-
TSB #SSM75813
Weather and Park & Pay Apps disappear after PIVI update Read More »
-
TSB #DVD13104
DVD software update Read More »
EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
-
TSB #BIG5DEC21_27B
IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles. Read More »
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
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TSB #SFCC_JUN2023_47
A customer may report that the front or rear door latch does not operate as expected. Read More »
-
TSB #SFCC_JUN2023_47
A customer may report that the front or rear door latch does not operate as expected. Read More »
EQUIPMENT ADAPTIVE/MOBILITY
-
TSB #SFCC_NOV2020_16
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »
-
TSB #BIG5NOV20_31B
Affected vehicles my exhibit loss of AC/DC charging function of the HV battery and will require a software update to the battery charge control module. BCCM. Read More »
-
TSB #SSM75143
Passive keys stop working after a successful BCM update Read More »
-
TSB #JLRTB02043NAS1
1 or both of the air deflectors installed on the rocker panel moldings may become loose/adrift over time. They may rotate around the retaining scrivet and come in contact with the rear tires, causing a rubbing noise. Read More »
-
TSB #RCTR_29JAN20_18
"Range displayed is lower than expected, Vehicle displays 201 at 100% State of Charge" Read More »
-
TSB #Tech_RS_NOV19_99
Customer states not able to start vehicle after state inspection test is performed. Read More »
-
TSB #TechRS_NOV19_100
Customer is able to unlock and lock the vehicle but not able to start vehicle Read More »
-
TSB #TechRS_NOV19_106
Quiescent battery drain due to TCU module. Read More »
-
TSB #TechRS_NOV19_109
Web Browser functionality is not available. Read More »
-
TSB #SSM74490
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
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TSB #SSM74490Attachme
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
-
TSB #SFCC_JUL19_Slide
Customer states there is no audio output from the speakers on all sources Read More »
EQUIPMENT:APPLIANCE:AIR CONDITIONER
-
TSB #SFCC_NOV2020_18B
Affected vehicles my exhibit loss of AC/DC charging function of the HV battery and will require a software update to the battery charge control module. BCCM Read More »
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
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TSB #SFCC_NOV2021_25
Post 21A Update Apple CarPlayA? Navigation Voice Guidance Not Heard Read More »
UNKNOWN OR OTHER
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TSB #DVD13104
DVD software update Read More »