This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On three separate occasions, two with my wife, and once with me, the car suddenly accelerated as if the accelerator was depressed to the floor even though our feet were no on the accelerator. With my wife driving, she was pulling into parking spaces going 5mph or slower. I was coasting downhill at 40mpg when the car accelerated and the brakes did not respond. We reported each incident to the dealer who said they relayed the information to Jaguar technical support. In all cases Jaguar said they could not find anything wrong with the car and want us to continue to drive it. The last time they asked the dealership to drive the car for 100 miles. We are now afraid to drive the car for fear we will hit and injure some innocent party or harm our selves.
- Santa Barbara, CA, USA
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- Santa Barbara, CA, USA