Technical Service Bulletins (TSBs) for the 2015 F-TYPE are official communications between Jaguar & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
The steering wheel control switches and/or paddle shifters may not function as expected and lead to one or more of the following features not functioning as expected: ? Paddle shifters do not operate ? Steering wheel audio volume ... Read More »
SITUATION: CUSTOMERS MAY REPORT A CONCERN WITH POWER STEERING ASSIST AND, IF THE VEHICLE CAR WAS ALSO IN DYNAMIC MODE, A CHANGE IN COLOR OF THE INSTRUMENT CLUSTER ILLUMINATION MAY OCCUR. Read More »
In the case of the Primary drive belt becoming loose or detached, or the Power Steering pump pulley detaching, the vehicle will lose its power assisted steering. Read More »
"ISSUE: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. Read More »
JAGUAR: THE POWER STEERING GEARS ARE LEAKING FLUID DUE TO AN O RING IN TRANSFER PIPES CAN, DEFORM IN SOME CASES, RESULTING IN LEAKAGE FROM MATING SURFACE BETWEEN STEERING GEAR AND TRANSFER PIPES. Read More »
SITUATION: CUSTOMERS MAY REPORT A CONCERN WITH POWER STEERING ASSIST AND, IF THE VEHICLE CAR WAS ALSO IN DYNAMIC MODE, A CHANGE IN COLOR OF THE INSTRUMENT CLUSTER ILLUMINATION MAY OCCUR. Read More »
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
A customer may present an F-Type exhibiting rear brake squeak / squeal Although the noise does not indicate a degradation in functionality or braking performance, it may lead to customer dissatisfaction, and unscheduled retailer visits ... Read More »
A customer may present an F-Type with 19 inch wheels exhibiting rear brake squeak / squeal Although the noise does not indicate a degradation in functionality or braking performance, it may lead to customer dissatisfaction, and ... Read More »
A customer may present an F-Type with 19 inch wheels exhibiting rear brake squeak / squeal Although the noise does not indicate a degradation in functionality or braking performance, it may lead to customer dissatisfaction, and ... Read More »
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
"SITUATION: A 'SQUEAL' NOISE FROM THE REAR BRAKES MAY BE EVIDENT AT SLOW SPEED AS THE VEHICLE IS COMING TO A STOP. CAUSE: THIS MAY BE CAUSED BY NOISE GENERATED FROM THE CONTACT POINTS OF THE BRAKE CALIPER AND PADS. Read More »
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
"SITUATION: ON VEHICLES FITTED WITH THE CARBON CERAMIC BRAKE SYSTEM, THE YELLOW PAINT OF THE FRONT BRAKE CALIPERS MAY BE SUBJECT TO DISCOLORATION AT EXTREMELY HIGH TEMPERATURES CAUSED THROUGH CLOSED ROAD USAGE. Read More »
JAGUAR: 2014-2015 MODEL YEAR XJ(351) INFORMATION REGARDING BRAKE BOOSTER SOLENOID CONNECTOR SPRING LOCKING MECHANISM WHICH MAY BE CAUSED BY ECO STOP/ START FUNCTION. *LJ Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. Read More »
Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. Read More »
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking. Read More »
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. Read More »
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO AN EVAPORATIVE EMISSION (EVAP) FAULT STORED IN THE POWERTRAIN CONTROL MODULE (PCM). Read More »
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO THE MID-CATALYST AND POST-CATALYST HEATED OXYGEN SENSORS (HO2S) -- P0036, P0037, ... Read More »
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: ? THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. Read More »
"SITUATION: THE ENGINE MAY INTERMITTENTLY FAIL TO START. CAUSE: THIS MAY BE CAUSED BY THE BATTERY JUNCTION BOX (BJB) CONNECTION NOT BEING TIGHTENED TO CORRECT TORQUE VALUE." Read More »
"SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: ? THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. Read More »
"SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: ? ENGINE FAILS TO CRANK; ? 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ? VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ... Read More »
"SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN ... Read More »
"ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO THE MID-CATALYST AND POST-CATALYST HEATED OXYGEN SENSORS (HO2S) -- P0036, ... Read More »
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
"SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A ?LOW COOLANT LEVEL? MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. Read More »
"SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE WHEN THE ENGINE IS IDLING. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE PRIMARY DRIVE BELT IDLER PULLEY BEARING." Read More »
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT THEIR F-TYPE VEHICLE IS TOO LOUD WHEN STARTING THE ENGINE. THE INITIAL 'START-UP ROAR' MAY BE AUDIBLE FOR A FEW SECONDS BEFORE THE RPM DROPS TO A QUIETER LEVEL. Read More »
"ISSUE A SIGNIFICANT NUMBER OF TSS MOTORS HAVE BEEN REPLACED UNDER WARRANTY, WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS MANY ARE DEEMED AS ?NO FAULT FOUND?. Read More »
"SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR F-TYPE (X152), XF (X250), AND XJ (X351) VEHICLES WHERE THE TORQUE OF SOME OF THE FIXINGS THAT SECURE THE ANCILLARIES TO THE ENGINE MAY NOT BE TO THE ... Read More »
A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR F-TYPE (X152), XF (X250), AND XJ (X351) VEHICLES WHERE THE TORQUE OF SOME OF THE FIXINGS THAT SECURE THE ANCILLARIES TO THE ENGINE MAY NOT BE TO THE CORRECT ... Read More »
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »
Situation: T he transmission may default to Neutral (N) when the vehicle comes to a stop with Auto Stop/Start active. The gear indicator display may also flash on the Instrument Cluster and on the Transmission Control Switch (TCS). Read More »
"SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A ?LOW COOLANT LEVEL? MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. Read More »
JAGUAR 2015 F TYPE, XF(250) ; INFORMATION REGARDING SUPERCHARGER COOLING COOLANT PUMP DURABILITY CONCERN WITH 3.0L S/C V6 AND 5.0L VEHICLES. *LJ Read More »
Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
"SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015MY F-TYPE (X152) AND XF (X250; 3.0L S/C V6 AND 5.0L S/C V8 ONLY) VEHICLES WITH THE DURABILITY OF THE SUPERCHARGER COOLING COOLANT PUMP. Read More »
"ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. Read More »
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking. Read More »
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking. Read More »
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO AN EVAPORATIVE EMISSION (EVAP) FAULT STORED IN THE POWERTRAIN CONTROL MODULE (PCM). Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Issue: Customers may report either a ?squeak? noise coming from the rear of the vehicle when the active exhaust valve is requested to open or close. Read More »
"SITUATION: THE FUEL TANK MAY BE DIFFICULT TO FILL, WITH THE FUEL DELIVERY 'CUTTING OUT' SEVERAL TIMES. CAUSE: THIS MAY BE CAUSED BY AN INSUFFICIENT FLOW RATE OF THE FUEL TANK FILLER PIPE." Read More »
"SITUATION: THE FUEL TANK MAY BE DIFFICULT TO FILL, WITH THE FUEL DELIVERY 'CUTTING OUT' SEVERAL TIMES. CAUSE: THIS MAY BE CAUSED BY AN INSUFFICIENT FLOW RATE OF THE FUEL TANK FILLER PIPE." Read More »
"SITUATION: THE FUEL TANK MAY BE DIFFICULT TO FILL, WITH THE FUEL DELIVERY 'CUTTING OUT' SEVERAL TIMES. CAUSE: THIS MAY BE CAUSED BY AN INSUFFICIENT FLOW RATE OF THE FUEL TANK FILLER PIPE." Read More »
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD. Read More »
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD. Read More »
"ISSUE: WHEN INVESTIGATING CUSTOMER REPORTS FOR INCORRECT FUEL GAUGE CONCERNS THE DEALER TECHNICIAN MAY DIAGNOSE THAT THE FUEL SENDERS ARE OPEN CIRCUIT. Read More »
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD. Read More »
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and Oxygen (O2) sensor ... Read More »
Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns Read More »
Situation: T he transmission may default to Neutral (N) when the vehicle comes to a stop with Auto Stop/Start active. The gear indicator display may also flash on the Instrument Cluster and on the Transmission Control Switch (TCS). Read More »
Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD. Read More »
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: ? THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. Read More »
In the case of the Primary drive belt becoming loose or detached, or the Power Steering pump pulley detaching, the vehicle will lose its power assisted steering. Read More »
JAGUAR: DUE TO HARSH SHIFTING OF TRANSMISSION, A FAULT TRANSMISSION MESSAGE IS DISPLAYED ON INSTRUMENT CLUSTER (IC) REGARDING DETACHMENT OF TRANSMISSION FILTER FROM TRANSMISSION FLUID PAN. MODEL 2015 F-TYPE, 2014 XF, XJ. Read More »
AN ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2015 MODEL YEAR F-TYPE (X152) AND 2014 MODEL YEAR XF (X250) AND XJ (X351) VEHICLES WITHIN THE LISTED VIN RANGES WHERE THE TRANSMISSION FILTER MAY BECOME DETACHED FROM THE TRANSMISSION OIL PAN ... Read More »
POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR
"ISSUE: CUSTOMER MAY REPORT THAT THE SURFACE OF THE ?P? BUTTON ON THE X152 GSM IS WEARING WITH LOSS OF DEFINITION OF THE PAINT FINISH (SEE ATTACHED FILE FOR AN EXAMPLE) CAUSE: PAINT SURFACE FINISH NOT AS EXPECTED. Read More »
JAGUAR: WHEN AT A STOP, TRANSMISSION APPEARS IN NEUTRAL EVEN WHEN TRANSMISSION CONTROL SWITCH WAS NOT MOVED AND GEAR POSITION INDICATOR AND INSTRUMENT CLUSTER FLASHING D OR S IN MESSAGE CLUSTER. Read More »
"SITUATION: A 'KNOCK' / 'CLONK' NOISE MAY BE EVIDENT FROM THE DRIVELINE WHEN: ? SHIFTING TRANSMISSION BETWEEN DRIVE (D) AND REVERSE (R) WHEN STATIONARY; ? SHIFTING TRANSMISSION BETWEEN DRIVE (D) AND REVERSE (R) AT LOW SPEEDS (PARKING OR ... Read More »
"SITUATION: A 'KNOCK' / 'CLONK' NOISE MAY BE EVIDENT FROM THE DRIVELINE WHEN: ? SHIFTING TRANSMISSION BETWEEN DRIVE (D) AND REVERSE (R) WHEN STATIONARY; ? SHIFTING TRANSMISSION BETWEEN DRIVE (D) AND REVERSE (R) AT LOW SPEEDS (PARKING OR ... Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2015 MODEL YEAR F-TYPE (X152) AND 2014 MODEL YEAR XF (X250) AND XJ (X351) VEHICLES WITHIN THE LISTED VIN RANGES WHERE THE TRANSMISSION FILTER MAY BECOME DETACHED FROM THE ... Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2015 MODEL YEAR F-TYPE (X152) AND 2014 MODEL YEAR XF (X250) AND XJ (X351) VEHICLES WHERE THE TRANSMISSION FILTER MAY BECOME DETACHED FROM THE TRANSMISSION FLUID PAN. Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2015 MODEL YEAR F-TYPE (X152) AND 2014 MODEL YEAR XF (X250) AND XJ (X351) VEHICLES WHERE THE TRANSMISSION FILTER MAY BECOME DETACHED FROM THE TRANSMISSION FLUID PAN. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: ? THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. Read More »
"SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: ? THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. Read More »
"SITUATION: AFTER COMING TO A STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. Read More »
"SITUATION: AFTER COMING TO A STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. Read More »
"ISSUE: FOR THE MODELS IDENTIFIED ABOVE, A CONCERN HAS BEEN IDENTIFIED WITH THE LATEST TCM SOFTWARE RELEASED ON DVD 139 PATCH 15. CAUSE: CURRENTLY UNDER INVESTIGATION WITH JLR ENGINEERING." Read More »
"SITUATION: THE TRANSMISSION MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING: ? TRANSMISSION HOLDS ONTO GEARS WHEN NOT NECESSARY; ? HARSH OR POOR SHIFT QUALITY WHEN DRIVING; AND/OR ? INCORRECT SHIFT TIMING. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
JAGUAR 2015 MODEL YEAR F-TYPE VEHICLES: UPDATE TRANSMISSION ADAPTATION IMPROVEMENT, DUE TO TRANSMISSION HOLDING ONTO GEARS OR HAVING HARSH SHIFT CONDITION, AND FITTED WITH THE 3.0L SUPERCHARGED V6 ENGINE ONLY. Read More »
JAGUAR 2014-2015 POTENTIAL TRANSMISSION DETACHMENT FROM PAN. THE SHIFTING OF THE TRANSMISSION COULD BECOME HARSH DUE TRANSMISSION FLUID PAN BECOMING DETACH. RETAILERS ARE TO HOLD ANY AFFECTED VEHICLES. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
"SITUATION: AFTER COMING TO A STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. Read More »
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
When attempting to complete the a??Replace ECUa?? application for the Occupant Classification System Module (OCS) the application fails. The error message a??The following error was encountered: a?? is displayed to the user. Read More »
Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems. Read More »
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems. Read More »
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
The steering wheel control switches and/or paddle shifters may not function as expected and lead to one or more of the following features not functioning as expected: ? Paddle shifters do not operate ? Steering wheel audio volume ... Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
A Customer may report one or more of: Lack of power, Restricted performance displayed on Instrument Cluster (IC), Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »
Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM. Read More »
Situation: T he transmission may default to Neutral (N) when the vehicle comes to a stop with Auto Stop/Start active. The gear indicator display may also flash on the Instrument Cluster and on the Transmission Control Switch (TCS). Read More »
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on ... Read More »
Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS ... Read More »
Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD. Read More »
"ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE. Read More »
"ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. Read More »
"ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED. CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI." Read More »
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). Read More »
"SITUATION: VIBRATIONS AND/OR RATTLES MAY BE EVIDENT WHEN LISTENING TO THE ENTERTAINMENT SYSTEM. CAUSE: THIS MAY BE CAUSED BY TRIM AND/OR WIRING CONTACT." Read More »
"ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000- ... Read More »
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE ... Read More »
"ISSUE: THE FRONT TO REAR POWER CABLE HAS BECOME DETACHED FROM THE THROUGH PANEL STUD, WHERE IT PASSES THROUGH THE BOOT FLOOR. CAUSE: FAILURE OF THE FRICTION WELD BETWEEN THE CABLE AND STUD. (SEE FILE ATTACHED AS AN EXAMPLE). Read More »
JAGUAR: ON SOME VEHICLES, THE INSTRUMENT CLUSTER WOULD ILLUMINATE THE AIR BAG WARNING LIGHT AFTER PREVIOUS REPAIR, DUE TO INCORRECT DIAGNOSED OF DRIVER'S AIR BAG CIRCUIT. MODEL XK (X150), F TYPE (X152), XJ (X351), XF (X250). Read More »
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »
Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. Read More »
"SITUATION: THE ENGINE MAY INTERMITTENTLY FAIL TO START. CAUSE: THIS MAY BE CAUSED BY THE BATTERY JUNCTION BOX (BJB) CONNECTION NOT BEING TIGHTENED TO CORRECT TORQUE VALUE." Read More »
"ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED. CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI." Read More »
"ISSUE THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE ... Read More »
"ISSUE: A SIGNIFICANT NUMBER OF BMS (BATTERY MONITORING SYSTEM) MODULES HAVE BEEN REPLACED WHEN DTC B11DB-87 IS LOGGED, WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS MANY ARE DEEMED ?NO FAULT FOUND? CAUSE: INCORRECT ... Read More »
"ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE. CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED. Read More »
"ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE. CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED. Read More »
"SITUATION: VIBRATIONS AND/OR RATTLES MAY BE EVIDENT WHEN LISTENING TO THE ENTERTAINMENT SYSTEM. CAUSE: THIS MAY BE CAUSED BY TRIM AND/OR WIRING CONTACT." Read More »
JAGUAR F TYPE: INFORMATION REGARDING THE SEAT BELT TENSIONER SYSTEM CONNECTOR WIRING NOT SENSING PRESENCE IF CHILD RESTRAINT OR LIGHT WEIGHT OCCUPANT CORRECTLY. *LJ Read More »
A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2014-2015 MODEL YEAR F-TYPE (X152) VEHICLES WITH THE WIRING CONNECTING THE SEAT BELT TENSIONER SYSTEM TO THE MAIN CABIN HARNESS. Read More »
A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2014-2015 MODEL YEAR F-TYPE (X152) VEHICLES WITH THE WIRING CONNECTING THE SEAT BELT TENSIONER SYSTEM TO THE MAIN CABIN HARNESS. Read More »
AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR F-TYPE (X152) VEHICLES (COUPE ONLY) VEHICLES WHERE THE PARCEL SHELF CORDS MAY EXHIBIT A 'CREAK' NOISE WHEN CLOSING THE LUGGAGE COMPARTMENT LID. Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR F-TYPE (X152) VEHICLES (COUPE ONLY) WHERE THE PARCEL SHELF CORDS MAY EXHIBIT A 'CREAK' NOISE WHEN CLOSING THE LUGGAGE COMPARTMENT LID. Read More »
"ISSUE: THE FRONT TO REAR POWER CABLE HAS BECOME DETACHED FROM THE THROUGH PANEL STUD, WHERE IT PASSES THROUGH THE BOOT FLOOR. CAUSE: FAILURE OF THE FRICTION WELD BETWEEN THE CABLE AND STUD. (SEE FILE ATTACHED AS AN EXAMPLE). Read More »
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). Read More »
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. Read More »
"ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE. Read More »
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. Read More »
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). Read More »
"SITUATION: THE SURFACE OF THE INSTRUMENT CLUSTER LENS MAY BE DAMAGED OR MARKED. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT DAMAGE OR MARKING IS CAUSED BY AN OBJECT IMPACTING AGAINST THE LENS AND/OR ... Read More »
"SITUATION: CONDENSATION MAY BE EVIDENT ON THE INSTRUMENT PANEL CENTER VENT. CAUSE: THIS MAY BE CAUSED BY A DIFFERENCE IN AIR/TRIM TEMPERATURE, RESULTING IN CONDENSATION FORMING ON TOP OF THE INSTRUMENT PANEL CENTER VENT. Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2015 MODEL YEAR F-TYPE (X152) AND 2014 MODEL YEAR XF (X250) AND XJ (X351) VEHICLES WHERE THE TRANSMISSION FILTER MAY BECOME DETACHED FROM THE TRANSMISSION FLUID PAN. Read More »
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. Read More »
"ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. Read More »
"SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: ? THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. Read More »
"SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN ... Read More »
"ISSUE: WHEN USING THE INCONTROL TOUCH MAP UPDATER, THERE HAVE BEEN ISOLATED REPORTS OF STABILITY CONCERNS DURING ACTIVATING OR UPDATING THE SECURE DIGITAL (SD) CARD. CAUSE: VERSION 2. Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO THE MID-CATALYST AND POST-CATALYST HEATED OXYGEN SENSORS (HO2S) -- P0036, ... Read More »
"ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000- ... Read More »
"ISSUE: WHEN USING THE INCONTROL TOUCH MAP UPDATER TO ACTIVATE A SECURE DIGITAL (SD) CARD THERE IS NOT AN ONSCREEN MESSAGE TO CONFIRM THE ACTIVATION HAS BEEN COMPLETED SUCCESSFULLY. Read More »
"ISSUE: ON MONDAY 6TH JULY BETWEEN 5AM AND 9AM (GMT+1:00) USERS WILL BE UNABLE TO ACTIVATE THE SECURE DIGITAL (SD) CARD USING THE INCONTROL TOUCH MAP UPDATER ON SYMPTOM DRIVEN DIAGNOSTICS (SDD) AS THE MESSAGE ?CONNECTION ERROR? WILL ... Read More »
"I S SUE REPOR TS HAVE BEEN RECEIVED OF USERS BEING UNABLE TO ACTIVATE A SECURE DIGITAL (SD) CARD, AS THEY EXPERIENCE A 'CONNECT ION ER ROR ' WHEN USING THE INCONT ROL TOUCH MAP UPDATER TOOL ON SYMPTOM DRIVEN DIAGNOST IC (SDD). Read More »
"ISSUE: WHEN A NEW MAP UPDATE IS RELEASED FOR THE INCONT ROL TOUCH SYSTEM, USERS MAY NOT BE ABLE TO COMPLETE THE MAP UPDATE ON THE SECURE DIGI TAL (SD) CARD. Read More »
"SITUATION: AFTER COMING TO A STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. Read More »
"ISSUE: FOR THE MODELS IDENTIFIED ABOVE, A CONCERN HAS BEEN IDENTIFIED WITH THE LATEST TCM SOFTWARE RELEASED ON DVD 139 PATCH 15. CAUSE: CURRENTLY UNDER INVESTIGATION WITH JLR ENGINEERING." Read More »
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE ... Read More »
"SITUATION: THE TRANSMISSION MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING: ? TRANSMISSION HOLDS ONTO GEARS WHEN NOT NECESSARY; ? HARSH OR POOR SHIFT QUALITY WHEN DRIVING; AND/OR ? INCORRECT SHIFT TIMING. Read More »
"ISSUE THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE ... Read More »
JAGUAR: ON SOME VEHICLES, THE INSTRUMENT CLUSTER WOULD ILLUMINATE THE AIR BAG WARNING LIGHT AFTER PREVIOUS REPAIR, DUE TO INCORRECT DIAGNOSED OF DRIVER'S AIR BAG CIRCUIT. MODEL XK (X150), F TYPE (X152), XJ (X351), XF (X250). Read More »
"SITUATION: CONDENSATION / MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OUTSIDE OF THE ... Read More »
Headlamp lens micro cracking - A small number of customer's may report that the lens surface of the headlamp is cracking (as per attached image 1.0). Read More »
Headlamp lens micro cracking - A small number of customer's may report that the lens surface of the headlamp is cracking (as per attached image 1.0). Read More »
Headlamp lens micro cracking - A small number of customer's may report that the lens surface of the headlamp is cracking (as per attached image 1.0). Read More »
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on ... Read More »
"ISSUE: CUSTOMERS HAVE REPORTED THAT CHROME / BLACK DOOR FINISHERS ON THE REAR WINDOW/REAR FENDER BECOMING SLIGHTLY ADRIFT DUE TO PARTIAL DELAMINATION." Read More »
In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
"ISSUE: CUSTOMER REPORTS THAT THEY CAN HEAR A CREAKING/TICKING NOISE WHILE DRIVING COMING FROM THE SEATBELT IN THEIR F-TYPE. CAUSE: IN THE AS-WORN CONDITION, THE SEATBELT WEBBING CAN COME IN CONTACT WITH THE SEAT MATERIAL. Read More »
A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2014-2015 MODEL YEAR F-TYPE (X152) VEHICLES WITH THE WIRING CONNECTING THE SEAT BELT TENSIONER SYSTEM TO THE MAIN CABIN HARNESS. Read More »
A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2014-2015 MODEL YEAR F-TYPE (X152) VEHICLES WITH THE WIRING CONNECTING THE SEAT BELT TENSIONER SYSTEM TO THE MAIN CABIN HARNESS. Read More »
"ISSUE: CUSTOMER REPORTS THAT THEY CAN HEAR A CREAKING/TICKING NOISE WHILE DRIVING COMING FROM THE SEATBELT IN THEIR F-TYPE. CAUSE: IN THE AS-WORN CONDITION, THE SEATBELT WEBBING CAN COME IN CONTACT WITH THE SEAT MATERIAL. Read More »
JAGUAR F-TYPE 2014-2015: ISSUE REGARDING THE SEAT BELT TENSIONER SYSTEM NOT INDICATING THE PRESENCE OF A CHILD RESTRAINT OR LIGHT WEIGHT OCCUPANT. *LJ Read More »
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
"ISSUE: JLR ARE INVESTIGATING THE COSMETIC APPEARANCE OF THE PAINTED REAR BRAKE CALIPERS FITTED TO F TYPE VEHICLES. CAUSE: UNKNOWN AT THIS TIME." Read More »
"ISSUE: CUSTOMERS HAVE REPORTED THAT CHROME / BLACK DOOR FINISHERS ON THE REAR WINDOW/REAR FENDER BECOMING SLIGHTLY ADRIFT DUE TO PARTIAL DELAMINATION." Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR F-TYPE (X152) VEHICLES (COUPE ONLY) VEHICLES WHERE THE PARCEL SHELF CORDS MAY EXHIBIT A 'CREAK' NOISE WHEN CLOSING THE LUGGAGE COMPARTMENT LID. Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR F-TYPE (X152) VEHICLES (COUPE ONLY) WHERE THE PARCEL SHELF CORDS MAY EXHIBIT A 'CREAK' NOISE WHEN CLOSING THE LUGGAGE COMPARTMENT LID. Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR F-TYPE (X152) VEHICLES (COUPE ONLY) WHERE THE PARCEL SHELF CORDS MAY EXHIBIT A 'CREAK' NOISE WHEN CLOSING THE LUGGAGE COMPARTMENT LID. Read More »
"ISSUE: CUSTOMER REPORTS INCONSISTENT WATER BEADING ACROSS THE SURFACE OF THE CONVERTIBLE HOOD. (PLEASE SEE EXAMPLES IN ATTACHMENT) CAUSE: WATER INITIALLY SITS ON THE SURFACE (BEADS) AND THEN ABSORPTION PROCESS BEGINS. Read More »
ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. Read More »
A customer may present an F-Type with 19 inch wheels exhibiting rear brake squeak / squeal Although the noise does not indicate a degradation in functionality or braking performance, it may lead to customer dissatisfaction, and ... Read More »
A customer may present an F-Type with 19 inch wheels exhibiting rear brake squeak / squeal Although the noise does not indicate a degradation in functionality or braking performance, it may lead to customer dissatisfaction, and ... Read More »
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. Read More »
"ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT. Read More »
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on ... Read More »
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on ... Read More »
"ISSUE :- CUSTOMERS HAVE REPORTED THAT THE GRIDLINES ON THE GRAPHICAL DISPLAY ARE MISSING CAUSE :- POSSIBILITY THAT IT HAS BEEN SWITCHED OFF BY THE USER" Read More »
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems. Read More »
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
The steering wheel control switches and/or paddle shifters may not function as expected and lead to one or more of the following features not functioning as expected: ? Paddle shifters do not operate ? Steering wheel audio volume ... Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM. Read More »
In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
"SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: ? THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. Read More »
"SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: ? ENGINE FAILS TO CRANK; ? 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ? VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ... Read More »
"SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS." Read More »
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE?S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. Read More »
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT THEIR F-TYPE VEHICLE IS TOO LOUD WHEN STARTING THE ENGINE. THE INITIAL 'START-UP ROAR' MAY BE AUDIBLE FOR A FEW SECONDS BEFORE THE RPM DROPS TO A QUIETER LEVEL. Read More »
"SITUATION: A 'KNOCK' / 'CLONK' NOISE MAY BE EVIDENT FROM THE DRIVELINE WHEN: ? SHIFTING TRANSMISSION BETWEEN DRIVE (D) AND REVERSE (R) WHEN STATIONARY; ? SHIFTING TRANSMISSION BETWEEN DRIVE (D) AND REVERSE (R) AT LOW SPEEDS (PARKING OR ... Read More »
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD. Read More »
"ISSUE: CUSTOMER MAY REPORT THAT THE SURFACE OF THE ?P? BUTTON ON THE X152 GSM IS WEARING WITH LOSS OF DEFINITION OF THE PAINT FINISH (SEE ATTACHED FILE FOR AN EXAMPLE) CAUSE: PAINT SURFACE FINISH NOT AS EXPECTED. Read More »
"SITUATION: INADEQUATE A/C PERFORMANCE, LOW PRESSURE RECORDED ON THE HIGH PRESSURE SYSTEM, AND/OR HIGH PRESSURE RECORDED ON THE LOW PRESSURE SYSTEM MAY BE EXHIBITED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
"SITUATION: THE PARKING AID SENSORS-FRONT MAY FALSELY DETECT OBJECTS THAT ARE NOT THERE. CAUSE: THIS MAY BE CAUSED BY INCORRECTLY INSTALLED PARKING AID SENSORS-FRONT WHICH WORK LOOSE AND BECOME MISALIGNED. Read More »
"SITUATION: A 'KNOCK' / 'CLONK' NOISE MAY BE EVIDENT FROM THE DRIVELINE WHEN: ? SHIFTING TRANSMISSION BETWEEN DRIVE (D) AND REVERSE (R) WHEN STATIONARY; ? SHIFTING TRANSMISSION BETWEEN DRIVE (D) AND REVERSE (R) AT LOW SPEEDS (PARKING OR ... Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2015 MODEL YEAR F-TYPE (X152) AND 2014 MODEL YEAR XF (X250) AND XJ (X351) VEHICLES WITHIN THE LISTED VIN RANGES WHERE THE TRANSMISSION FILTER MAY BECOME DETACHED FROM THE ... Read More »
"SITUATION: A 'SQUEAL' NOISE FROM THE REAR BRAKES MAY BE EVIDENT AT SLOW SPEED AS THE VEHICLE IS COMING TO A STOP. CAUSE: THIS MAY BE CAUSED BY NOISE GENERATED FROM THE CONTACT POINTS OF THE BRAKE CALIPER AND PADS. Read More »
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE ... Read More »
"ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8. THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS. Read More »
AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR F-TYPE (X152) VEHICLES (COUPE ONLY) VEHICLES WHERE THE PARCEL SHELF CORDS MAY EXHIBIT A 'CREAK' NOISE WHEN CLOSING THE LUGGAGE COMPARTMENT LID. Read More »
"SITUATION: CONDENSATION / MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OUTSIDE OF THE ... Read More »
"SITUATION: CONDENSATION MAY BE EVIDENT ON THE INSTRUMENT PANEL CENTER VENT. CAUSE: THIS MAY BE CAUSED BY A DIFFERENCE IN AIR/TRIM TEMPERATURE, RESULTING IN CONDENSATION FORMING ON TOP OF THE INSTRUMENT PANEL CENTER VENT. Read More »
AN ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2015 MODEL YEAR F-TYPE (X152) AND 2014 MODEL YEAR XF (X250) AND XJ (X351) VEHICLES WITHIN THE LISTED VIN RANGES WHERE THE TRANSMISSION FILTER MAY BECOME DETACHED FROM THE TRANSMISSION OIL PAN ... Read More »
"PLEASE BE ADVISED THAT WATER PUMP PART NUMBERS C2Z21781, C2Z28248, AND C2Z29189 -- 3.0L V6 / 5.0L V8 -- COME WITH FOUR (4) MOUNTING BOLTS. PRIOR TO INSTALLING THIS PART, INSPECT THE PACKAGING AND MAKE SURE ALL FOUR (4) BOLTS ARE PRESENT. Read More »
JAGUAR: DAMAGE DURING A REPAIR OR TIME OF PRODUCTION, CAUSED THE EARTH STUD, ON SOME VEHICLES, TO BECOME BROKEN OR CROSS THREADED. MODEL 2003-2009 XJ (X350), 206/ONWARDS XK (X150), 2010/ONWARDS XJ (X351), 2014/ONWARDS F-TYPE (X152). Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. Read More »
"ISSUE JAGUAR ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS ""NO FAULT FOUND"". Read More »
"ISSUE: NAVIGATION SD CARD FAILS TO INITIALISE ON F TYPE WITH NLI CAUSE: POSSIBLE INCORRECT SD CARD OR INCORRECT VERSION OF THE UPDATE TOOL" Read More »
"ISSUE A SIGNIFICANT NUMBER OF TSS MOTORS HAVE BEEN REPLACED UNDER WARRANTY, WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS MANY ARE DEEMED AS ?NO FAULT FOUND?. Read More »
"CONCERN: JAGUAR LAND ROVER AND THE SUPPLIER HAVE INSPECTED 101 WARRANTY CLAIMS FOR HEATED OXYGEN SENSORS (HO2S). 23% WERE FOUND TO HAVE NO DEFECTS. Read More »
"ISSUE: THE FRONT TO REAR POWER CABLE HAS BECOME DETACHED FROM THE THROUGH PANEL STUD, WHERE IT PASSES THROUGH THE BOOT FLOOR. CAUSE: FAILURE OF THE FRICTION WELD BETWEEN THE CABLE AND STUD. (SEE FILE ATTACHED AS AN EXAMPLE). Read More »
"ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD/IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE IPOD/IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. Read More »
"ISSUE :- CUSTOMERS HAVE REPORTED THAT THE GRIDLINES ON THE GRAPHICAL DISPLAY ARE MISSING CAUSE :- POSSIBILITY THAT IT HAS BEEN SWITCHED OFF BY THE USER" Read More »
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
"ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE. Read More »
"SITUATION: VIBRATIONS AND/OR RATTLES MAY BE EVIDENT WHEN LISTENING TO THE ENTERTAINMENT SYSTEM. CAUSE: THIS MAY BE CAUSED BY TRIM AND/OR WIRING CONTACT." Read More »
"SITUATION: VIBRATIONS AND/OR RATTLES MAY BE EVIDENT WHEN LISTENING TO THE ENTERTAINMENT SYSTEM. CAUSE: THIS MAY BE CAUSED BY TRIM AND/OR WIRING CONTACT." Read More »
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE ... Read More »
"ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8. THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS. Read More »
"ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD/IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE IPOD/IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. Read More »
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all. Read More »
Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with ... Read More »
"ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO AN EVAPORATIVE EMISSION (EVAP) FAULT STORED IN THE POWERTRAIN CONTROL MODULE (PCM). Read More »
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
"ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT. Read More »
"SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: ? ENGINE FAILS TO CRANK; ? 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ? VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ... Read More »
"ISSUE: WHEN USING THE INCONTROL TOUCH MAP UPDATER, THERE HAVE BEEN ISOLATED REPORTS OF STABILITY CONCERNS DURING ACTIVATING OR UPDATING THE SECURE DIGITAL (SD) CARD. CAUSE: VERSION 2. Read More »
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE?S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. Read More »
"SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS." Read More »
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD. Read More »
"ISSUE: CUSTOMER MAY REPORT THAT THE SURFACE OF THE ?P? BUTTON ON THE X152 GSM IS WEARING WITH LOSS OF DEFINITION OF THE PAINT FINISH (SEE ATTACHED FILE FOR AN EXAMPLE) CAUSE: PAINT SURFACE FINISH NOT AS EXPECTED. Read More »
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
"ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8. THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS. Read More »
"SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR F-TYPE (X152) VEHICLES (COUPE ONLY) WHERE THE NOISE, VIBRATION, AND HARSHNESS (NVH) PAD, INSTALLED TO THE UNDERSIDE OF THE PARCEL SHELF, MAY BECOME ... Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR F-TYPE (X152) VEHICLES (COUPE ONLY) WHERE THE PARCEL SHELF CORDS MAY EXHIBIT A 'CREAK' NOISE WHEN CLOSING THE LUGGAGE COMPARTMENT LID. Read More »
"PLEASE BE ADVISED THAT WATER PUMP PART NUMBERS C2Z21781, C2Z28248, AND C2Z29189 -- 3.0L V6 / 5.0L V8 -- COME WITH FOUR (4) MOUNTING BOLTS. PRIOR TO INSTALLING THIS PART, INSPECT THE PACKAGING AND MAKE SURE ALL FOUR (4) BOLTS ARE PRESENT. Read More »
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
ISSUE: CUSTOMERS OR TECHNICIANS MAY REPORT THAT THE HVAC CABIN TEMPERATURE CONTROL DOES NOT FUNCTION CORRECTLY AND IS STUCK AT 22 DEGREES CENTIGRADE OR 72 DEGREES FAHRENHEIT. Read More »
"SITUATION: INADEQUATE A/C PERFORMANCE, LOW PRESSURE RECORDED ON THE HIGH PRESSURE SYSTEM, AND/OR HIGH PRESSURE RECORDED ON THE LOW PRESSURE SYSTEM MAY BE EXHIBITED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
"SITUATION: INADEQUATE A/C PERFORMANCE MAY BE EXHIBITED. UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING ... Read More »