Technical Service Bulletins (TSBs) for the 2017 F-PACE are official communications between Jaguar & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads. Read More »
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads. Read More »
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. Read More »
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. Read More »
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather ... Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. Read More »
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather ... Read More »
Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. This issue is affecting X260, X760 and X761. Read More »
Issue: A customer may report a concern relating to a noise from the right hand front wheel area at slow speeds. The noise is more evident when a slight steering input is applied to the steering wheel. Read More »
Issue: Vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Read More »
Issue: Vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may experience loss of power assist to the steering, most likely at low speed in parking-type maneuvers. Read More »
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range may experience loss of power assist to the steering, most likely at low speed in parking-type maneuvers. Read More »
Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. This issue is affecting X260, X760 and X761. Read More »
Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. This issue is affecting X260, X760 and X761. Read More »
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Read More »
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Read More »
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle Read More »
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle Read More »
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle Read More »
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle Read More »
Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. This issue is affecting X260, X760 and X761. Read More »
Issue: Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event. Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. Read More »
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather ... Read More »
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads. Read More »
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads. Read More »
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads. Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. Read More »
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather ... Read More »
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and in some cases the gaiter on the front suspension front/forward lower ... Read More »
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and in some cases the gaiter on the front suspension ... Read More »
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and in some cases a metallic 'creak' noise may be heard from the rear ... Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE THE SOFTWARE INSTALLED INTO THE CHASSIS CONTROL MODULE (CHCM) OF VEHICLES WITH ADAPTIVE DAMPING SYSTEM SUSPENSION IS ... Read More »
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and in some cases the gaiter on the front suspension front/forward lower ... Read More »
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and in some cases the gaiter on the front suspension ... Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE A 'CREAK' AND/OR 'KNOCK' NOISE, GENERATED BY CONTACT BETWEEN THE REAR SUSPENSION COIL SPRING AND THE BODY, MAY BE ... Read More »
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. Read More »
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P025C-11 STORED IN THE POWERTRAIN CONTROL MODULE (PCM). Read More »
The Electric Park Brake (EPB) may not release fully and the brake warning lamp will illuminate on the Instrument Cluster with the warning message 'Recalibrate EPB' displayed in the message center. Read More »
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »
Issue: JLR have received a number of reports reference timing chain cover plugs. Customers may complain of engine oil leaks as these plugs have become loose or come adrift over time. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Read More »
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Read More »
Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Read More »
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Read More »
Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. Read More »
Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. Read More »
Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display. DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3. Read More »
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the engine Malfunction Indicator Lamp (MIL) on the Instrument Cluster may illuminate with no effect on vehicle driveability. Read More »
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the engine Malfunction Indicator Lamp (MIL) on the Instrument Cluster may illuminate with no effect ... Read More »
Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster. Read More »
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. Read More »
SITUATION: AN ENGINE COOLANT LEAK MAY BE EVIDENT FROM THE ENGINE COOLANT EXPANSION TANK FILLER NECK. THIS MAY BE ACCOMPANIED BY STEAM FROM UNDER THE HOOD AND/OR AN ENGINE OVERHEAT MESSAGE DISPLAYED ON THE INSTRUMENT CLUSTER. Read More »
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P025C-11 STORED IN THE POWERTRAIN CONTROL MODULE (PCM). Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES FITTED WITH THE 3.0L SC V6 ENGINE WITHIN THE AFFECTED VEHICLE RANGE WHERE THE COOLANT HOSE FROM THE THERMOSTAT HOUSING MAY NOT HAVE BEEN FITTED WITH A RETENTION CLIP ... Read More »
Customers may complain of engine oil leaks as the timing chain cover plug has become loose or come adrift over time. JLR has seen a recent increase in complaints about this issue. Read More »
A resonance/vibration may be felt through the vehicle body, seating, and steering wheel when the engine is between 1,500-2,200 Revolutions Per Minute (RPM). Read More »
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »
Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached ... Read More »
Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached ... Read More »
Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached ... Read More »
Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached ... Read More »
Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached ... Read More »
Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster. Read More »
Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster. Read More »
Situation: An issue has been identified on a limited number of vehicles fitted with the 3.0L SC V6 engine within the listed Affected Vehicle Range where the coolant hose from the thermostat housing may not have been fitted with a ... Read More »
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually lead to engine ... Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually ... Read More »
Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster. Read More »
SITUATION: AN ENGINE COOLANT LEAK MAY BE EVIDENT FROM THE ENGINE COOLANT EXPANSION TANK FILLER NECK. THIS MAY BE ACCOMPANIED BY STEAM FROM UNDER THE HOOD AND/OR AN ENGINE OVERHEAT MESSAGE DISPLAYED ON THE INSTRUMENT CLUSTER. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Situation: An issue has been identified on a limited number of vehicles fitted with the 3.0L SC V6 engine within the listed Affected Vehicle Range where the coolant hose from the thermostat housing may not have been fitted with a ... Read More »
Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
Customers may report a ?Diesel Exhaust Fluid (DEF) Dosing Malfunction?, ?No Restarts in XXXX Miles? message displays on the Instrument Cluster and Check Engine (CEL) Lamp illumination. Read More »
Issue: A concern has been identified on certain XF, XE and F-Pace vehicles equipped with the Ingenium 2.0L Diesel Engine which may exhibit an audible engine whine detectable within the cabin Read More »
Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running. This can lead to Roadside Assistance being necessary. Read More »
Issue: Ingenium I4 2.0L Diesel vehicles which are logging P026A-77 - Charge Air Cooler Efficiency Below Threshold and P023B-11 - Charge Air Cooler Coolant Pump Control Circuit Low - Circuit short to ground within the Powertrain Control ... Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PIPES, HOSES, AND FITTINGS
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually lead to engine ... Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually ... Read More »
Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster. Read More »
The electric cooling fans may continue to operate, causing a noise from the engine compartment. The engine Malfunction Indicator Lamp (MIL) may also be illuminated with Diagnostic Trouble Code (DTC) P0116-24 stored. Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES FITTED WITH THE 3.0L SC V6 ENGINE WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE THE COOLANT HOSE FROM THE THERMOSTAT HOUSING MAY NOT HAVE BEEN FITTED WITH A ... Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES FITTED WITH THE 3.0L SC V6 ENGINE WITHIN THE AFFECTED VEHICLE RANGE WHERE THE COOLANT HOSE FROM THE THERMOSTAT HOUSING MAY NOT HAVE BEEN FITTED WITH A RETENTION CLIP ... Read More »
A vibration can be felt through the vehicle body, seating and steering wheel when the engine Revolutions Per Minute (RPM) are between 1500 RPM - 2200 RPM . Read More »
Issue: Excessive vibration of vehicle and exhaust system when stationary at idle and/or DTC P245B-84 (DTC will only be present on 2.0 Diesel engines). Read More »
Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running. This can lead to Roadside Assistance being necessary. Read More »
Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running. This can lead to Roadside Assistance being necessary. Read More »
Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running. This can lead to Roadside Assistance being necessary. Read More »
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. Read More »
'2 Wheel Drive Only Traction Reduced' message is displayed on the Instrument Panel Cluster (IPC). The Malfunction Indicator Lamp (MIL) is illuminated on the IPC. Read More »
A transmission fluid leak may be seen coming from below the vehicle. There may also be alack of acceleration and/or a 'juddering' from the vehicle while driving. Read More »
P249D-00 DEF Dosing Adaptation Factor (trim) too high flags at key on after attempting to reset the DEF Dosing Adaptation Factor. Vehicle states it passes the routine, but the code recurs at key-on. Read More »
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »
A transmission fluid leak may be seen coming from below the vehicle and/or the customer may express concern of a lack of acceleration and/or a 'juddering' from the vehicle while driving with a transmission warning message displayed on the ... Read More »
Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
Issue: Investigations are currently ongoing into specific failures of the Transmission Oil Cooler Pipes (Part number T4A15334) installed in Jaguar F-Pace 2017 and 2018 Model Year vehicles. Read More »
Issue: Investigations are currently ongoing into specific failures of the Transmission Oil Cooler Pipes (Part number T4A15334) installed in Jaguar F-Pace 2017 and 2018 Model Year vehicles. Read More »
Issue: Investigations are currently ongoing into specific failures of the Transmission Oil Cooler Pipes (Part number T4A15334) installed in Jaguar F-Pace 2017 and 2018 Model Year vehicles. Read More »
Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD. Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
Situation: One or more of the following may be evident: ? '2 Wheel Drive Only Traction Reduced' message is displayed on the Instrument Cluster. ? The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Cluster. Read More »
SITUATION: A HARSH GEAR ENGAGEMENT -- PARK-TO-DRIVE AND/OR NEUTRAL-TO-DRIVE -- MAY BE EVIDENT WHEN THE VEHICLE IS COLD (BELOW 68?F / 20?C). Read More »
ISSUE: ROTARY GEAR SHIFT MODULE SELECTOR OPERATION IS UNAVAILABLE FOLLOWING A LOW VOLTAGE EVENT -ACCOMPANIED BY DTC P085D-97. AS A CONSEQUENCE THE ROTARY KNOB WILL NOT RISE AND SO NORMAL OPERATION IS PREVENTED. Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P025C-11 stored in the Powertrain Control Module (PCM). Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may display a 'Restricted Performance' message in the Instrument Cluster (IC). Read More »
ISSUE: CONTENT: THIS SSM APPLIES TO ROTARY TRANSMISSION CONTROL SWITCH MODULE (TCS) / GEAR SHIFT MODULE (GSM) IN THE ABOVE APPLICABLE MODEL YEARS VEHICLES. Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P025C-11 STORED IN THE POWERTRAIN CONTROL MODULE (PCM). Read More »
ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P025C11 SET WITHIN THE PCM. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
Issue: Exterior door mirror dip position does not always return to previously set position when reverse gear is engaged and then changed back to drive. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
A transmission fluid leak may be seen coming from below the vehicle. There may also be a lack of acceleration and/or a 'juddering' from the vehicle while driving. Read More »
DESCRIPTION OF ISSUE An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which have had an incorrect torque applied to the front left and right tie-rod adjustment lock nut. Read More »
ISSUE: OIL LEAKS FROM THE FRONT DRIVE UNIT (FDU) BEING REPORTED BY THE CUSTOMER. THIS WILL BE IDENTIFIED AS SMALL DROPLETS OF OIL UNDER THE VEHICLE AFTER THE VEHICLE HAS BEEN PARKED FOR A SHORT TIME. Read More »
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying a??Radio not availablea?? from vehicle start-up and ... Read More »
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software. Read More »
When attempting to complete the a??Replace ECUa?? application for the Occupant Classification System Module (OCS) the application fails. The error message a??The following error was encountered: a?? is displayed to the user. Read More »
Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems. Read More »
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems. Read More »
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern ... Read More »
"Traction Reduced - 2 Wheel Drive Only" Warning message displayed on the instrument cluster (IC) - One or more of the following DTCs will be stored in the Transfer Case Control Module (TCCM) : P1889-18, P1889-19, P1889-1F, P188E-11, ... Read More »
Customer complains DPF warning light is on. Diagnostics tool flag DTC P242B-64: Exhaust Gas Temperature Sensor Circuit Range/Performance Bank 1 Sensor 3 - Signal plausibility failure. Read More »
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1. InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Read More »
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/ or ?SOS is not available? displayed on the instrument Cluster? due to activation failure. Read More »
The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Read More »
A customer may raise a concern with the instrument pack displaying ?DEF Dosing Malfunction No Restarts in 250 Miles?. A Technician may find Diagnostic Trouble Code P203B-31 stored as a result. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
The digital disc may not eject from the digital disc player or intermittently skips tracks, cycles quickly through tracks, and/or 'locks up.' On-screen commands and eject CD may also fail to operate. Read More »
Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Read More »
Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
Issue: The retailer may notice that the vehicle can not be locked or unlocked after a successful Pre Delivery Inspection (PDI) has been completed using Pathfinder. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
The digital disc may not eject from the digital disc player or intermittently skips tracks, cycles quickly through tracks, and/or 'locks up.' On-screen commands and eject CD may also fail to operate. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Read More »
The Electric Park Brake (EPB) may not release fully and the brake warning lamp will illuminate on the Instrument Cluster with the warning message 'Recalibrate EPB' displayed in the message center. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
A Customer may report one or more of: Lack of power, Restricted performance displayed on Instrument Cluster (IC), Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »
Issue: Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event. Read More »
Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM. Read More »
The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly ... Read More »
The Anti-lock Brake System (ABS) warning light may be illuminated in the Instrument Cluster. Upon further inspection, Diagnostic Trouble Code (DTC) C0031-2F, C0031-29, C0031-31, C0031-62, C0034-2F, C0034-29, C0034-41, and/or C0034-62 may ... Read More »
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
An Autonomous Emergency Braking (AEB) warning message -- 'AEB not Available' or 'AEB initializing' -- may be displayed on the Instrument Cluster (IC). The AEB feature would not be available for the remainder of the ignition cycle. Read More »
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
Issue: Ingenium I4 2.0L Diesel vehicles which are logging P026A-77 - Charge Air Cooler Efficiency Below Threshold and P023B-11 - Charge Air Cooler Coolant Pump Control Circuit Low - Circuit short to ground within the Powertrain Control ... Read More »
Situation: The engine Malfunction Indicator Lamp (MIL) may be illuminated and the message 'restricted performance' may be displayed on the Instrument Cluster (IC). Read More »
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on ... Read More »
Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS ... Read More »
SITUATION: On vehicles fitted with the InControl? Touch? Information and Entertainment System, the system may intermittently and without user input 'reset' -- the touchsceen will become blank and then display the Jaguar logo. Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may display a 'Restricted Performance' message in the Instrument Cluster (IC). Read More »
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may display a 'Restricted Performance' message in the Instrument Cluster (IC). Read More »
Situation: A 'Restricted Performance' message may be displayed in the Instrument Cluster (IC). Upon further investigation, Diagnostic Trouble Code (DTC) P062F-44 may be stored in the Powertrain Control Module (PCM). Read More »
Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD. Read More »
DESCRIPTION OF ISSUE An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have a cable assembly for the USB network between the USB hub and the digital disc player that does ... Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ... Read More »
When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with ... Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
ISSUE: CONTENT: THIS SSM APPLIES TO ROTARY TRANSMISSION CONTROL SWITCH MODULE (TCS) / GEAR SHIFT MODULE (GSM) IN THE ABOVE APPLICABLE MODEL YEARS VEHICLES. Read More »
ISSUE: INCOMPLETE VEHICLE DATA TRANSFER TO SIRIUSXM CREATING DELAYS WHEN CUSTOMERS WISH TO ACTIVATE THE SIRIUS XM SATELLITE RADIO AND SUBSCRIBE TO THE SERVICE. Read More »
ISSUE: ROTARY GEAR SHIFT MODULE SELECTOR OPERATION IS UNAVAILABLE FOLLOWING A LOW VOLTAGE EVENT -ACCOMPANIED BY DTC P085D-97. AS A CONSEQUENCE THE ROTARY KNOB WILL NOT RISE AND SO NORMAL OPERATION IS PREVENTED. Read More »
ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON?T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, ... Read More »
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »
Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. Read More »
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours Read More »
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours Read More »
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours Read More »
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours Read More »
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours Read More »
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours Read More »
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
'2 Wheel Drive Only Traction Reduced' message is displayed on the Instrument Panel Cluster (IPC). The Malfunction Indicator Lamp (MIL) is illuminated on the IPC. Read More »
Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display. DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3. Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may display a 'Restricted Performance' message in the Instrument Cluster (IC). Read More »
"SITUATION: THE SURFACE OF THE INSTRUMENT CLUSTER LENS MAY BE DAMAGED OR MARKED. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT DAMAGE OR MARKING IS CAUSED BY AN OBJECT IMPACTING AGAINST THE LENS AND/OR ... Read More »
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the a??Browsea?? and Track lista?? tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above. Read More »
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the a??Browsea?? and Track lista?? tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13. Read More »
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text ... Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text ... Read More »
Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of ... Read More »
DESCRIPTION OF ISSUE:An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an ... Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ... Read More »
Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Read More »
Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Read More »
SITUATION: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
ISSUE: CONTENT: THIS SSM APPLIES TO ROTARY TRANSMISSION CONTROL SWITCH MODULE (TCS) / GEAR SHIFT MODULE (GSM) IN THE ABOVE APPLICABLE MODEL YEARS VEHICLES. Read More »
ISSUE: EXTERIOR DOOR MIRROR DIP POSITION DOES NOT ALWAYS RETURN TO PREVIOUSLY SET POSITION WHEN REVERSE GEAR IS ENGAGED AND THEN CHANGED BACK TO DRIVE. Read More »
ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P025C11 SET WITHIN THE PCM. Read More »
ISSUE: DIAGNOSTIC TROUBLE CODE (DTC) U001187 ?MEDIUM SPEED CAN COMMUNICATION BUS PERFORMANCE ? MISSING MESSAGE? MAY BE NOTED IN THE AUXILIARY CONTROL MODULE (AUCM) DURING A SYMPTOM DRIVEN DIAGNOSTICS (SDD) FAULT CODE READ. Read More »
ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ?INPUT THE PIN CODE?. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX. Read More »
ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON?T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, ... Read More »
Situation: The engine Malfunction Indicator Lamp (MIL) may be illuminated and the message 'restricted performance' may be displayed on the Instrument Cluster (IC). Read More »
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on ... Read More »
The windows may not lower/raise when using the driver's door switchpack. Upon diagnosis, Diagnostic Trouble Code (DTC) U200D-11 is found to be stored in the Driver Door Module (DDM). Read More »
Customers may report one or more of the following issues with the roof opening mechanism. Jammed, When opening in tilt only one side opens, A rattle from the the guide rail mechanism. Read More »
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the roof opening glass panel cannot be closed and/or the wind deflector spring may become displaced. Read More »
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the roof opening glass panel cannot be closed and/or the wind deflector spring may become displaced. Read More »
Issue: Exterior door mirror dip position does not always return to previously set position when reverse gear is engaged and then changed back to drive. Read More »
ISSUE: EXTERIOR DOOR MIRROR DIP POSITION DOES NOT ALWAYS RETURN TO PREVIOUSLY SET POSITION WHEN REVERSE GEAR IS ENGAGED AND THEN CHANGED BACK TO DRIVE. Read More »
A noticeable difference may be evident in the temperature between the air blowing through the instrument panel center air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment. Read More »
A noticeable difference may be evident in the temperature between the air blowing through the instrument panel center air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS
In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
SITUATION: ON VEHICLES FITTED WITH ADJUSTABLE SECOND ROW SEAT BACKRESTS, A GAP GREATER THAN 2MM MAY BE EVIDENT BETWEEN THE SEATBELT CHUTE TRIM AND WHERE IT MEETS THE C-PILLAR TRIM. Read More »
A resonance/vibration may be felt through the vehicle body, seating, and steering wheel when the engine is between 1,500-2,200 Revolutions Per Minute (RPM). Read More »
Issue: Panoramic opening roof - fixed glass panel emits a tick sound when braking heavily, cornering fast or driving over an uneven surface. Read More »
Issue: F-PACE / X761 17my onwards. Customers report scratches to the tailgate closing panel trim and latch. See attached pictures of the scratches to the trim. The 'Soft Close' function may also not work. Read More »
A vibration can be felt through the vehicle body, seating and steering wheel when the engine Revolutions Per Minute (RPM) are between 1500 RPM - 2200 RPM . Read More »
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and in some cases a metallic 'creak' noise may be heard from the rear ... Read More »
Situation: Only on vehicles with standard front bumpers, the front bumper lower center lip may distort at high speed, detach from the front bumper, and/or create a noise from the front of the vehicle at high speed. Read More »
The windows may not lower/raise when using the driver's door switchpack. Upon diagnosis, Diagnostic Trouble Code (DTC) U200D-11 is found to be stored in the Driver Door Module (DDM). Read More »
Situation: The windows may not lower/raise when using the driver's door switchpack. Upon diagnosis, Diagnostic Trouble Code (DTC) U200D-11 is found to be stored in the Driver Door Module (DDM). Read More »
ISSUE: EXTERIOR DOOR MIRROR DIP POSITION DOES NOT ALWAYS RETURN TO PREVIOUSLY SET POSITION WHEN REVERSE GEAR IS ENGAGED AND THEN CHANGED BACK TO DRIVE. Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
Issue: Panoramic opening roof - fixed glass panel emits a tick sound when braking heavily, cornering fast or driving over an uneven surface. Read More »
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly ... Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE IT HAS BEEN REPORTED THAT UNDER SPECIFIC DRIVING CONDITIONS, THE DRIVER MAY INADVERTENTLY PRESS THE ACCELERATOR AND ... Read More »
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle Read More »
Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle Read More »
Issue: A customer may report a concern relating to a noise from the right hand front wheel area at slow speeds. The noise is more evident when a slight steering input is applied to the steering wheel. Read More »
Issue: Vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Read More »
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and in some cases a metallic 'creak' noise may be heard from the rear ... Read More »
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and in some cases a metallic 'creak' noise may be heard from ... Read More »
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads. Read More »
A vibration can be felt through the vehicle body, seating and steering wheel when the engine Revolutions Per Minute (RPM) are between 1500 RPM - 2200 RPM . Read More »
The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear. This affects only vehicles with Oyster color seat trim. Read More »
The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear. This affects only vehicles with Light Oyster color seat trim. Read More »
Situation: The front seat backrest cover and/or seat cushion cover may exhibit premature cosmetic wear. This affects only vehicles with Light Oyster color seat trim. Read More »
SITUATION: ON VEHICLES FITTED WITH ADJUSTABLE SECOND ROW SEAT BACKRESTS, A GAP GREATER THAN 2MM MAY BE EVIDENT BETWEEN THE SEATBELT CHUTE TRIM AND WHERE IT MEETS THE C-PILLAR TRIM. Read More »
SITUATION: ON VEHICLES FITTED WITH ADJUSTABLE SECOND ROW SEAT BACKRESTS, A GAP GREATER THAN 2MM MAY BE EVIDENT BETWEEN THE SEATBELT CHUTE TRIM AND WHERE IT MEETS THE C-PILLAR TRIM. Read More »
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on ... Read More »
Issue The Image Processing Module A (IPMA module, Forward Looking Camera) is being changed unnecessarily and to aid in correctly diagnosing customer issues related to the Lane Keep Assist(LKA) and Lane Departure Warning(LDW) features. Read More »
Issue The Image Processing Module A (IPMA module, Forward Looking Camera) is being changed unnecessarily and to aid in correctly diagnosing customer issues related to the Lane Keep Assist(LKA) and Lane Departure Warning(LDW) features. Read More »
Issue The Image Processing Module A (IPMA module, Forward Looking Camera) is being changed unnecessarily and to aid in correctly diagnosing customer issues related to the Lane Keep Assist(LKA) and Lane Departure Warning(LDW) features. Read More »
LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE
Issue The Image Processing Module A (IPMA module, Forward Looking Camera) is being changed unnecessarily and to aid in correctly diagnosing customer issues related to the Lane Keep Assist(LKA) and Lane Departure Warning(LDW) features. Read More »
The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Read More »
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on ... Read More »
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative. Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »
A noticeable difference may be evident in the temperature between the air blowing through the instrument panel center air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment. Read More »
A vibration can be felt through the vehicle body, seating and steering wheel when the engine Revolutions Per Minute (RPM) are between 1500 RPM - 2200 RPM . Read More »
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the a??Browsea?? and Track lista?? tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above. Read More »
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the a??Browsea?? and Track lista?? tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13. Read More »
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl? Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. Read More »
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »
The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear. This affects only vehicles with Oyster color seat trim. Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems. Read More »
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: JLR have received a number of reports reference timing chain cover plugs. Customers may complain of engine oil leaks as these plugs have become loose or come adrift over time. Read More »
Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM. Read More »
In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
Issue: Additional reinforcing plate is required when fitting the following accessory parts to F-Pace Deployable Side Steps, Fixed Side Steps, Side Tubes Read More »
Issue: Additional reinforcing plate is required when fitting the following accessory parts to F-Pace Deployable Side Steps, Fixed Side Steps, Side Tubes Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
On vehicles fitted with the InControl? Touch? Information and Entertainment System, the system may intermittently, and without user input, 'reset' -- the touchsceen will become blank and then display the Jaguar logo. Read More »
The InControl? secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text ... Read More »
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have a cable assembly for the USB network between the USB hub and the digital disc player that does not match the specification ... Read More »
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE THE ALL SURFACE PROGRESS CONTROL FEATURE DOES NOT OPERATE AS EXPECTED (FEATURE SELECTED FROM STANDSTILL BUT VEHICLE ... Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
"ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT ... Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE THE CHASSIS MOUNT VACUUM PIPE ASSEMBLY HAS BEEN IDENTIFIED AS HAVING THE POTENTIAL TO MOVE DOWNWARDS ALONG ITS SECURING ... Read More »
ISSUE: CONTENT: THIS SSM APPLIES TO ROTARY TRANSMISSION CONTROL SWITCH MODULE (TCS) / GEAR SHIFT MODULE (GSM) IN THE ABOVE APPLICABLE MODEL YEARS VEHICLES. Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER ... Read More »
SITUATION: THE COMPACT DISC (CD) PLAYER WILL NOT EJECT THE CD OR INTERMITTENTLY SKIPS TRACKS, CYCLES QUICKLY THROUGH TRACKS, AND 'LOCKS UP.' ON SCREEN COMMANDS AND EJECT CD MAY ALSO FAIL TO OPERATE. Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE AFTER A PERIOD OF HEAVY DUTY TOWING A ?KNOCK? OR RATTLE MAY BE DETECTED DUE TO THE FIXING POTENTIALLY BECOMING LOOSE. Read More »
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT FUNCTION AS EXPECTED: ? CD PLAYER PERFORMANCE;? UNABLE TO USE THE HARD KEY TO GO TO PREVIOUS TRACK; MUST USE THE SOFT KEY OR STEERING WHEEL BUTTON TO COMPLETE ... Read More »
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE?S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
On vehicles fitted with the InControl? Touch? Information and Entertainment System, the system may intermittently, and without user input, 'reset' -- the touchsceen will become blank and then display the Jaguar logo. Read More »
The InControl? secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Read More »
Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display. DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3. Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have a cable assembly for the USB network between the USB hub and the digital disc player that does not match the specification ... Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ... Read More »
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to ... Read More »
Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
Issue: When the vehicle is received it is found that the transit bag is 1) Ripped and the sd card is missing. 2) The sd card is for the incorrect region. 3) The sd card is missing but the transit bag is intact. Read More »
When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with ... Read More »
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID. Read More »
ISSUE: THE IMAGE PROCESSING MODULE A (IPMA MODULE, FORWARD LOOKING CAMERA) IS BEING CHANGED UNNECESSARILY AND TO AID IN CORRECTLY DIAGNOSING CUSTOMER ISSUES RELATED TO THE LANE KEEP ASSIST(LKA) AND LANE DEPARTURE WARNING(LDW) FEATURES. Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER ... Read More »
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
ISSUE: INCOMPLETE VEHICLE DATA TRANSFER TO SIRIUSXM CREATING DELAYS WHEN CUSTOMERS WISH TO ACTIVATE THE SIRIUS XM SATELLITE RADIO AND SUBSCRIBE TO THE SERVICE. Read More »
ISSUE: EXTERIOR DOOR MIRROR DIP POSITION DOES NOT ALWAYS RETURN TO PREVIOUSLY SET POSITION WHEN REVERSE GEAR IS ENGAGED AND THEN CHANGED BACK TO DRIVE. Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »
ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT FUNCTION AS EXPECTED: ? CD PLAYER PERFORMANCE;? UNABLE TO USE THE HARD KEY TO GO TO PREVIOUS TRACK; MUST USE THE SOFT KEY OR STEERING WHEEL BUTTON TO COMPLETE ... Read More »
ISSUE: ROTARY GEAR SHIFT MODULE SELECTOR OPERATION IS UNAVAILABLE FOLLOWING A LOW VOLTAGE EVENT -ACCOMPANIED BY DTC P085D-97. AS A CONSEQUENCE THE ROTARY KNOB WILL NOT RISE AND SO NORMAL OPERATION IS PREVENTED. Read More »
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Read More »
Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another ... Read More »
The digital disc may not eject from the digital disc player or intermittently skips tracks, cycles quickly through tracks, and/or 'locks up.' On-screen commands and eject CD may also fail to operate. Read More »
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »
On vehicles fitted with the InControl? Touch? Information and Entertainment System, the system may intermittently, and without user input, 'reset' -- the touchsceen will become blank and then display the Jaguar logo. Read More »
The InControl? secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Read More »
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Read More »
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have a cable assembly for the USB network between the USB hub and the digital disc player that does not ... Read More »
DESCRIPTION OF ISSUE: An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not ... Read More »
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to ... Read More »
Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND, IN SOME CASES, THE SATELLITE DIGITAL AUDIO RADIO SERVICE THREE-MONTH ... Read More »
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER ... Read More »
SITUATION: THE COMPACT DISC (CD) PLAYER WILL NOT EJECT THE CD OR INTERMITTENTLY SKIPS TRACKS, CYCLES QUICKLY THROUGH TRACKS, AND 'LOCKS UP.' ON SCREEN COMMANDS AND EJECT CD MAY ALSO FAIL TO OPERATE. Read More »
ISSUE: INCOMPLETE VEHICLE DATA TRANSFER TO SIRIUSXM CREATING DELAYS WHEN CUSTOMERS WISH TO ACTIVATE THE SIRIUS XM SATELLITE RADIO AND SUBSCRIBE TO THE SERVICE. Read More »
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT FUNCTION AS EXPECTED: ? CD PLAYER PERFORMANCE;? UNABLE TO USE THE HARD KEY TO GO TO PREVIOUS TRACK; MUST USE THE SOFT KEY OR STEERING WHEEL BUTTON TO COMPLETE ... Read More »
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT FUNCTION AS EXPECTED: ? CD PLAYER PERFORMANCE;? UNABLE TO USE THE HARD KEY TO GO TO PREVIOUS TRACK; MUST USE THE SOFT KEY OR STEERING WHEEL BUTTON TO COMPLETE ... Read More »
ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) ... Read More »
ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON?T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, ... Read More »
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »
DESCRIPTION OF ISSUE:An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an ... Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ... Read More »
Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Read More »
Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with ... Read More »
Issue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation. Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ... Read More »
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to ... Read More »
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID. Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »
ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »
ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) ... Read More »
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative. Read More »
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Read More »
Issue: Customers may report the engine management light (MIL) is illuminated with the possibility of a ?Traction Reduced - 2 Wheel Drive Only? warning message displayed within the instrument cluster message centre and DTC?s P1888-18, ... Read More »
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. Read More »
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. Read More »
Issue: Additional reinforcing plate is required when fitting the following accessory parts to F-Pace Deployable Side Steps, Fixed Side Steps, Side Tubes Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE IT HAS BEEN REPORTED THAT UNDER SPECIFIC DRIVING CONDITIONS, THE DRIVER MAY INADVERTENTLY PRESS THE ACCELERATOR AND ... Read More »
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE THE ALL SURFACE PROGRESS CONTROL FEATURE DOES NOT OPERATE AS EXPECTED (FEATURE SELECTED FROM STANDSTILL BUT VEHICLE ... Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
"ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT ... Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE THE CHASSIS MOUNT VACUUM PIPE ASSEMBLY HAS BEEN IDENTIFIED AS HAVING THE POTENTIAL TO MOVE DOWNWARDS ALONG ITS SECURING ... Read More »
ISSUE: CONTENT: THIS SSM APPLIES TO ROTARY TRANSMISSION CONTROL SWITCH MODULE (TCS) / GEAR SHIFT MODULE (GSM) IN THE ABOVE APPLICABLE MODEL YEARS VEHICLES. Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. Read More »
ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER ... Read More »
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT FUNCTION AS EXPECTED: ? CD PLAYER PERFORMANCE;? UNABLE TO USE THE HARD KEY TO GO TO PREVIOUS TRACK; MUST USE THE SOFT KEY OR STEERING WHEEL BUTTON TO COMPLETE ... Read More »
ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ?INPUT THE PIN CODE?. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX. Read More »
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE?S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. Read More »
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
