This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Windshield. The Jaguar 2017 F Pace windshield is very fragile. While driving down [XXX] on multiple occasions, a pebble has hit my window and caused a huge crack. On the most recent occurrence the pebble was still in my window shield after returning home. I was traveling around 70 to 75 mph when the pebble hit my windshield. I am now on my 5th window shield since purchasing the vehicle in Dec 2019. When purchased, the vehicle had 31K miles and due to the shut down (2020)and work from home, the vehicles was barely driven. Jaguar Land Rover DFW 972.295.9783 has records of all my service calls regarding windshield replacement. The cracks have been both on the driver and passenger side. These windshields on average are $350 and up. Yes the problem has been confirmed by dealer.(Jaguar Land Rover DFW Hwy 114 Dallas TX). No Yes by the dealer (Jaguar Land Rover DFW Hwy 114 Dallas TX.) No No there were not warning lights before hand. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This car had about 27, 950 miles on it! While driving the low coolant light came on. Stopped at once and checked the coolant level. I was only slightly low. Added more coolant and light went out, this was about one week ago, 3/3/2024. The next day after two miles, low coolant light. Again added more coolant. The next day after a few miles, the car smelled of oil or something unusual, a burning smell, as my wife was driving it, no warning lights this time, this happened while stopped at a stop light. Suddenly the entire front of the car was covered with smoke! My wife said she thought the car was on fire. She pulled into a parking lot and stopped the car. The smoke subsided and she called me. The car did not appear to be overheated and the temperature gauge was normal. Adding more coolant temporally solved the issue. I have taken the car into the Jaguar dealer and they immediately knew what the problem was, seems that ALL 2017 JAGUARS have this problem. An internet search verified the problem is so well know that Jaguar changed the defective parts and issued a service bulletin addressing this problem, BUT even though our car is well within the warranty mileage, the Jaguar dealers said that I would have to pay in excess of $3600 to get our car repaired! This is outrages! the car is not safe to drive and Jaguar is well aware of the problem, yet they refuse to correct it unless the customer pays for Jaguar's faulty design!!
While vehicle powered on, rear passenger side seat heater caught fire / electrical fire with significant, ongoing smoldering. Burned seating and passenger. Required passengers to immediately evacuate the vehicle. Seat heater fire impacted cabin climate control, defrost sensors, windshield wiper sensors and more. Fire continued while parked and running. Toxic electrical fire scent permeates vehicle. Photos and video available.
The windscreen washer nozzles apply washer fluid at very base of windshield, 90%+ of the fluid goes unused, only the fluid splashed from the wiper blades passing through the stream gets to the necessary part of the windscreen. The uploaded photo was with the vehicle parked, it is even worse at highway speeds. The photo was taken after stevinson imports adjusted the nozzles
A D V E R T I S E M E N T S
- Desoto, TX, USA