I have sent Firestone all that they requested me. The failed Firestone tire along with a cd with all the pictures of the tire as well as two estimates to get the car fixed. The top estimate to repair the car was for $1380. I sent it through fed-ex with the mailing instructions on the cover of the box. You could not have received the tire with out the box because the mailing instructions were on the along with the cd and the estimates!! therefore, one of your employees had to have received the cd and the estimates with the box, which contain the failed Firestone tire. You stated in your correspondence that you do not possess those documents. The only way you could not possess those documents is if you lost them!!! because they were taped with the mailing/delivery instructions on the outside of the box!!! if the cd and the estimates were lost enroute, then the mailing/delivery instructions would have lost too because they taped together with them and you would not have received the tire either. That is not the case as you state that you have the tire. But they were inseparable. You had to have deliberately thrown away the cd and the estimates after you took delivery of the box containing the failed Firestone tire!!! I can only conclude that you are trying to deny the claim by denying that you received the evidence which I clearly sent you. Had to had received both if you received one or the other. Again the two or three items were inseparable. Therefore, I am requesting you send me a check for $1380. 00 immediately plus the cost of the replacement tire, which I will let you figure out for yourself. Send it to; [xxx]. should you need to contact me further, you may call me at [xxx]. I will send a copy of this letter to the consumer protection Agency and to the bitter business bureau if you fail to comply with my request. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Grapevine, TX, USA

Aluminun wheels are corroding. Tires constantly lose air.

- Loudonville, NY, USA

Vehicle control is loss when rear end begins to swerve while making turns at normal speed on rainy days.

- San Jose, CA, USA