10.0
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 65,000 miles
- Total Complaints:
- 1 complaints
Most Common Solutions:
- not sure (1 reports)
transmission problem
Helpful websites
- No one has added a helpful site for this 2009 EX35 problem yet. Be the first!
A D V E R T I S E M E N T S
Power-train warranty 6 yr/70,000 mile warranty. I have 65,000 miles and time on warranty ran out 31 days ago. My reverse stopped working without warning. Had local trusted mechanic check and the transmission fluid was burnt/dark and gritty. He alerted that Nissan had transmission cooler failures that allowed coolant to get into transmission which caused the clutches to break down. His thought was this was a similar problem. I took it to Infiniti and was treated like a king.
I am the third owner and they gave me a 2013 Q50 and sent me on my way until I got the issue resolved with Infiniti. The dealership told me they don't know why....but the transmission fluid is burnt and the magnets were covered in metal. Infiniti customer service said they wouldn't cover the $9300 suggest fix of replacing the transmission/cooling system. I am currently investigating the internet for similar issues. Nissan has a class action on 2005 to 2012 Pathfinder, Xterra and a couple others for this problem. They extended the warranty from 3/36000 to 8/80000 to cover ALL expenses to fix.
I hope there is someone that knows if my vehicle has parts that are cross referenced to the failed Nissan parts or any information that I can go to bat with to get favor with customer service. I encourage myself and others to be nice even if others are wrong.
- 09ex35, Greenville, NC, US