While driving to work at 55 mph, my 2011 Hyundai Veracruz made a clunk sound from the engine area and starting dropping speed to around 20mph, the check engine light illuminated as well. When I pressed the acceleration it would not accelerate but the car still stayed steady at 20 mph. I pulled over to get out of traffic and turned the car off. I started it back and pulled out and it seemed to correct Itself? After another 4-5 miles at same speed it did the same thing once again but this time I was in heavy traffic on a very busy hwy. I limped to the next exit and turned the car off.
I had my car towed to dealership ($225) where they was unable to reproduce the problem?? They said that they could not find any codes? Took car back home and sure enough, the same thing happened. Took back to Hyundai in Hickory, NC and once again they could not find the cause and tried to say it could possibly be bad gas? They did offer to keep the car overnight so they could drive it. They called the next day and said that it did the same thing with them on a test run and recommended that I allow them to service the throttle body. I agreed, car was ready the next day, drove home and.....YEs once again the same exact thing. I have paid over $700 counting the tow and still the same issues.
Took it back to dealership and they said they needed to replace the throttle body????? Now I am usually a very easy going person but they just took $484 from me for a repair that did nothing. They did offer to take $100 off the labor so bottom line is I had no choice. Car was ready two days later since they had to wait for the part. Drove home and all is fine $862.91 to repair the throttle body.
Now my reason for this post is after just two weeks, It is once again doing the same thing. Called Hyundai in Hickory, NC and they said it had to be bad gas that I was using and said it was not their problem. I wish I had read all of the similar complaints here on the internet about the exact same issues. Hyundai motors needs to recall this issue and reimburse all cost associated with repairs to owners.
The other issue is the safety, I was very scared on the interstate when this happened to me. Someone is going to get hurt!!!
A D V E R T I S E M E N T S
While driving to work at 55 mph, my 2011 Hyundai Veracruz made a clunk sound from the engine area and starting dropping speed to around 20mph, the check engine light illuminated as well. When I pressed the acceleration it would not accelerate but the car still stayed steady at 20 mph. I pulled over to get out of traffic and turned the car off. I started it back and pulled out and it seemed to correct Itself? After another 4-5 miles at same speed it did the same thing once again but this time I was in heavy traffic on a very busy hwy. I limped to the next exit and turned the car off.
I had my car towed to dealership ($225) where they was unable to reproduce the problem?? They said that they could not find any codes? Took car back home and sure enough, the same thing happened. Took back to Hyundai in Hickory, NC and once again they could not find the cause and tried to say it could possibly be bad gas? They did offer to keep the car overnight so they could drive it. They called the next day and said that it did the same thing with them on a test run and recommended that I allow them to service the throttle body. I agreed, car was ready the next day, drove home and.....YEs once again the same exact thing. I have paid over $700 counting the tow and still the same issues.
Took it back to dealership and they said they needed to replace the throttle body????? Now I am usually a very easy going person but they just took $484 from me for a repair that did nothing. They did offer to take $100 off the labor so bottom line is I had no choice. Car was ready two days later since they had to wait for the part. Drove home and all is fine $862.91 to repair the throttle body.
Now my reason for this post is after just two weeks, It is once again doing the same thing. Called Hyundai in Hickory, NC and they said it had to be bad gas that I was using and said it was not their problem. I wish I had read all of the similar complaints here on the internet about the exact same issues. Hyundai motors needs to recall this issue and reimburse all cost associated with repairs to owners.
The other issue is the safety, I was very scared on the interstate when this happened to me. Someone is going to get hurt!!!
- starmountlane, taylorsville, NC, US