This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I pulled into a gas station at a low speed; there were four pumps in line. At the first one a car was being fueled so I waned to move to the second pump. When I started to brake the car kept moving forward then I was practically standing on the brake but the car kept moving causing me to hit the stationary car. According to the police report her damage was minor; mine was moderate. The officer stated in the report I was inattentive regardless of me telling him twice about the braking and/or acceleration problem. Hyundai sent an "independent" tech after the car was repaired and they said it was not their problem. I requested that company inspection from the first day of the accident; I was informed it would take 4 to 6 weeks. This is a safety issue; my foot was firmly on the brake that morning. Worried driver.............
- Point Pleasant, NJ, USA
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- Stewartsville, NJ, USA