I received a notice of a recall (23V-651) in September of last year, and Hyundai has not yet fixed the issue. This is the second possibly life-threatening recall on this car since I have owned it, and each time it has taken over six months for a remedy. In addition to risking my life and those of my passengers on a daily basis, because I have been instructed to park outside I have to park the car on the street and risk having it damaged or stolen. Is there any time limit to how long a car manufacturer can neglect fixing a problem like this? 7 months and counting seems excessive.

- Martinez, CA, USA

When press the brakes the rear brake lights do not come on. The vehicle rear lights are on but the brakes lights do not illuminate when the brake pedal is pushed when having to stop or slow down. Only found out about the lights because individual behind my Veracruz pulled from around me to the driver side of my car and told me I had no brake lights just tail lights and he almost rear-rear ended me at the stoplight.

- Tulsa, OK, USA

The brakes failed to properly stop my 2010 Hyundai Veracruz while driving on a primary arterial road. There was no indication of any brake failure or warning light prior to this braking failure. Brakes were working fine in stop and go traffic just prior to the failure. The brakes were applied for stopped traffic and the vehicle failed to stop. This resulted in a front to rear end collision at an approximate speed between 5 and 10 mph. There were no skid marks and during braking the brake pedal did not indicate that the ABS was active (no pulsating of the pedal). The air bag deployed from the drivers steering wheel without injury to the driver of the Hyundai. There were no other passengers in the Hyundai nor in the impacted vehicle. The driver of the impacted vehicle did not seek immediate medical attention but did complain of back and neck pain. The front end of the Hyundai has extensive damage, including frame damage, radiator damage, and engine damage. The impacted vehicle (a late 1960's truck) has rear bumper and frame damage. After discussions with both the investigating officer and the body shop owner, I contacted the local Hyundai dealership and tried to speak with the service manager. I have left two (2) voicemail messages to date (both the day of the accident) and have not received a return phone call. This dealership had just completed the brake switch recall work on this vehicle on 12/24/13, including a complete inspection of the vehicle. Nothing other than normal tire wear was reported on the dealership's inspection report. I am very concerned that there is a braking problem with this vehicle. When the dealership returns my call, I will ask Hyundai for a full investigation of the accident, a review of the on-board computer, and any other diagnostics that can be retrieved from the vehicle. I also intend to contact Hyundai direct with my concerns.

- Liberty Lake, WA, USA