This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brakes intermittently malfunction - when issue occurs, brake pedal will loosely sink to floor without slowing the car down and will only engage suddenly when the pedal is pressed all the way to the bottom. Safety of driver, other drivers, and pedestrians are put at risk because the car cannot be reliably stopped. In the latest incident, the driver could not get the brakes to engage and had to swerve the vehicle into the sidewalk to avoid pedestrians. The malfunction occurs randomly, mostly in stop-and-go situations (traffic, stop signs, parking lot, traffic lights, etc.). Malfunction has persisted for the last 8 months. There has been 3 attempts to fix by the dealership from which the car was purchased - replacing brake pads and rotors, flushing the brake line, and replacing the ABS system. The dealership was able to replicate the issue. The issue has returned after every fix attempt and vehicle is with the dealership for a fourth attempt. No warnings or messages have come up from the vehicle to indicate the issue.
My car hesitated from a stop sign, then launched forward causing it to uncontrollably jump forward very fast. When I went to hit the brakes they failed to active, and had to pull the E brake. The car has had a software update for the tcm on my dct transmission but the problem seems to not be able to be fixed. This is very dangerous, and could cause a major accident or death.
My car is having problems with transmission and brakes & suspension. Sometimes feels like the car is going to stop if I don't press the gas is really not a good experience nobody like to drive my car they said the suspension is horrible and not a good experience on transmission.
At approximately 37,000 miles currently and proper documented maintenance and check requests on vehicle, this car appears to not stop as it should while in motion whether at high speeds or low speeds and "surges" and requires a longer stopping distance which is apparent in any driving weather conditions. No obvious signs of brake wear or replacement needs. No indicator sounds.
A D V E R T I S E M E N T S
- Malden, MA, USA