This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While going at slow road speeds, on a city street, it threw a rod with no warning. There is only 54,000 miles on the car, we hadn't even had a chance to take it in for the recall software correction, since they just recently notified us of that. We had no warning signs, and the oil has been changed regularly, the last time being just a few weeks, before this incident. Given the number of complaints I have found, some involving vehicles with as low as 4,000 miles on them, and the lack of support from Hyundai, I do not think they are fully looking into the dangers of this issue, and that they are not taking it seriously. If we had been going faster, when it happened, it would have caused a very serious accident, since the car just shut down with no warning, and all we heard was some sudden noise. The car is currently with Hyundai of renton/carpros. So far, they have refused to accept these occurrences as being related to the recall issue from high pressure weakening the rods, and have refused to help people with warranty replacements. We can provide more information, and oil change documentation, and etc., upon request.
During a normal drive from work, the car hesitated to accelerate from sitting at the red street light and white smoke began to come out of the exhaust pipe. There was no sign of car trouble, no engine light indicator nor any kind of acknowledgment that there was a problem with the car. I immediately coast to the nearest parking lot which was a holiday express hotel. I then called usaa and requested tow service to have towed to South towne Hyundai of riverdale, ga. On Monday August 12, 2019. I explained to the service representative of my issue. He called Tuesday morning and asked again what exactly was the issue in which I explained again. He never heard from the service representative again. I called Tuesday later that evening, left a message and no call back. On Wednesday, I called left a message with the service manager to give me a call and no one called. I went up to South towne dealership in which I waited and until I asked a lady who sat in an office next to the parts department for help. She went to the automotive garage came back and said they took the oil pan off saw shavings and noted it was a bad engine and the cost was $2500 for the engine plus labor which would be around $5000 to $6000 dollars. I was shocked because I just purchased the vehicle less than a month ago and had not driving the car 1000 miles. I ask if additional test were performed she said no because the took the oil pan off first. There were no diagnostic reading, no oil check, no throttle cable check performed. I am lost because numerous cars are having the same engine issue and there was a recall for 2013 Hyundai Veloster turbo engine early this year however not for the non-turbo which is extremely unfair because of the shavings from the pistons which is not an oil change issue nor is it an owner maintenance issue and there were no warnings or sign of trouble.
The contact owns a 2013 Hyundai Veloster. While driving approximately 55 mph, the vehicle stalled without warning and would not restart. The vehicle was towed to webb Hyundai merrillville (1000 81st ave, merrillville, in 46410, (219) 736-2277) where it was diagnosed that the turbo was damaged. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 109,111.
I was driving my 2013 Hyundai Veloster turbo on a small road, as I pulled away from a stop sign I heard loud metallic grinding and scraping sounds, the vehicle lost power and I immediately pulled to the side of the road and turned the vehicle off. Checked under the vehicle and found oil spraying from the engine block. Vehicle was found to have a blown rod and a hold in the engine block and was towed to sussman Hyundai of willow grove pa where I was informed of recall 19V-204 #182. I was told by the service department that the vehicle needed a new engine due to the blown rod that left a hole in the engine block and it was likely that it would be covered under the recall. The vehicle stayed at the dealership for over a week while pictures were taken and sent to Hyundai Corp, Hyundai declined to assist with the issue saying the vehicle was out of warranty. I contacted Hyundai motor America for further assistance, I was told to leave the vehicle at the dealership and was given case #15862961 Hyundai motor America has been very unresponsive. It's been over 3 weeks without any official notice. I was lucky that this issue didn't happen at higher speeds, I easily could've been hurt or killed due to the engine malfunction. Vehicle had 89K miles when the issue occurred.
The oxygen sensor failed to open, causing catalytic converter to clog ruining exhaust manifold. Repair was made then little more than month later engine failed again this time with cylinder 3 full of oil and result is ruined engine with no sign to where the fail came besides software or manufacturer internal engine issue
To whom it may concern, my 2013 Hyundai Veloster started having issues on 5/14/19 so I scheduled a service appointment for 5/16 at murdock Hyundai. During my service visit I was notified by the service department that there was a recall (#182) on my car but they currently did not have a fix from Hyundai at that time. My car was parked from 5/16/19 to 6/3/19 when I was finally able to take it back to murdock Hyundai to have the recall issue fixed. The service department updated the defective software and my car drove perfectly. The next day while driving my car home from work it started having the same issues as it did before the update. I contacted the dealership and the soonest they could get me back in was 6/7/19 so again I was not able to drive my car. The service department inspected the vehicle and determined that my fuel injector and spark plug/coils were damaged and need replacement. On 6/11/19 I spoke with a gentleman named sean at the national Consumer Affairs for Hyundai regarding the repairs needed and I was told that I would receive a call back after he reached out to the service department and I have not heard anything back. I sent him a follow up email on 6/18/19 and still no response. It has been over 30 days since this issue began and it's still not resolved. I work full time and have been relying on public transportation because I am not able to drive my vehicle without causing further damage. I don't believe that the recall update fixed the problem and has caused damage to my vehicle. Any assistance you can provide in resolving this would be greatly appreciated.
Received NHTSA recall #: 19V-204, Hyundai recall #: 182 6 months after my engine threw a rod/cylinder leaving the vehicle inoperable. I was driving my car and it began shaking uncontrollably while driving to work on the interstate in atlanta.
The contact owns a 2013 Hyundai Veloster. While operating the vehicle, the speed suddenly decreased and the vehicle failed to accelerate properly. The vehicle was taken to an independent mechanic who diagnosed that the engine was faulty due to low pressure in one cylinder. The vehicle was not repaired. The manufacturer and local dealer were not notified. The failure mileage was 91,000.
2013 Hyundai Veloster non turbo 39,000 miles catalytic converter failure and engine failure while driving. While driving the vehicle on a rural road, the engine shut down and the car lost power. I noticed smoke from the exhaust when the engine shut down. I was able to pull the vehicle to the side of the road. Vehicle was towed to dealer where it was found the catalytic converter had failed. It was noted that the engine had a loud ticking sound that it did not have prior to the catalytic converter failure. The engine is going to be replaced with cost share from Hyundai. This is not a unique issue and has been recalled for the same exact same issue in the Kia soul with the 1.6L engine. This issue should be addressed in full by the manufacturer.
I have had to have multiple items fixed on my 2013 Veloster turbo, I have had the factory speakers replaced because they have blown, had to have the A/C control job replaced and recently the red air bag light has come on. Mechanically it has been worse, at 72000 miles or so the turbo blew while driving at normal speed on the highway. This was fortunately covered under my warranty. I started having to replace spark plugs frequently as they became covered in oil, then in February my engine gave out. I took it to the dealership and they did a compression test and told me I needed a new engine. I was out of warranty by 5000 miles so I had to buy a used engine and have it replaced, three months later I got a recall letter in the mail saying the engine management system was recalled.
The contact owns a 2013 Hyundai Veloster. The contact stated that while driving at 25 mph, the speed decreased and smoke was emerging from the tail pipe, engine and the vehicle stalled. There was an abnormal humming noise emerging from the vehicle. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage 75,586.
The contact owns a 2013 Hyundai Veloster. The contact received notification of NHTSA campaign number: 19V204000 (electrical system, engine). While driving 70 mph, the contact heard an abnormal popping and clunking noise and the vehicle stalled. Smoke emerged from the vehicle and oil was in the engine compartment. There were no warning indicators illuminated. The vehicle was towed to the contact's residence. The contact called lee Hyundai of goldsboro (304 N oak forest rd, goldsboro, nc 27534, (866) 789-1488), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 15836168, but no further assistance was provided. The failure mileage was 121,000.
My Veloster was at 73K miles when its engine was blown up. While I was driving slowly on a fast-food parking lot, I heard a loud bang, and metal clang from the hood of my car. The car lost its power and there was smoking coming out from the hood as well. So, I went to pop the hood up. There was oil splashed on the engine. I had to get the car towed to Hyundai dealer to see what was going on. I was told it was a blown engine issue. I can't believe that this happened to me. I had just bought the car for 2 months from a dealer. The dealer I bought from had the car inspected and verified that it was in excellent health, and everything. I had not installed any aftermarket parts or tweaked anything on this vehicle, besides replacing a new set of tires. I really hope that Hyundai will provide a remedy for this type of issue since it was basically its production fault. I would have been in a much worse situation, had I been driving on the highway or high speed. Also, I am not the one with that Hyundai had left a bad taste in the mouth with its engine failure.
The 2013 Hyundai Veloster I purchased has had an issue where the car emits a sulfur like smell when accelerating. The safety risk is a faulty engine, and possible exposure to dangerous emissions. Upon seeing the check engine light appear, I took it to the Hyundai dealer for a diagnostic. Hyundai informed me that the codes read P0420 and P0463. They recommended replacing and catalytic converter and fuel sensor but did not assess why the issues have occurred. They refused to cover under warranty, even though I had purchased an extended warranty with the vehicle. The check engine light then turned off soon after the diagnostic and ran ok other than the smell. The car has been regularly maintained at jiffy lube for each needed oil changes and service. Jiffy lube explained to me that the vehicle has been low on oil numerous times since the issue started, despite the oil light not illuminated on the vehicle. Upon further inspection at a different Hyundai dealer when the check engine light turned back on, it was explained to me that the vehicles 3rd cylinder is not functioning correctly and that I would have to replace the engine. Hyundai refused to cover the issue for the catalytic converter, fuel sensor, and engine. I suspect the failure of catalytic converter and fuel sensor to be related to the engine, despite the information presented and the service centers. I feel that Hyundai has put my safety in jeopardy by refusing to cover this issue despite my purchase of a warranty that covers engine problems. Included with submission are the records for maintenance, the original diagnostic, and the second diagnostic. The main cause is still unknown after paying for the diagnostic, the dealer did not provide a definitive explanation. Kkb flagged a very similar model, same year, make and engine size with ref. 19V204000 for engine related issues caused by a software issue.
The contact owns a 2013 Hyundai Veloster. The contact stated that the engine performed roughly and there was reduced engine power. In addition, the check engine indicator flashed. The vehicle stalled several times and was unable to restart immediately. The vehicle finally restarted and was taken to jenkins Hyundai of leesburg (9145 us-441, leesburg, fl 34788, (352) 815-2516). The dealer was unable to determine the cause of the engine stalling and stated that the vehicle was not included in a warranty campaign. The vehicle was not included in NHTSA campaign number: 19V204000 (electrical system, engine); although, the failure was similar. The dealer provided an extensive diagnosis and determined that the entire engine, turbo, radiator assembly, pump assembly and other unknown repairs were needed. The vehicle was not repaired. The manufacturer provided a case number and was to follow-up with the dealer and contact. The approximate failure mileage was 56,000.
27K miles and the engine blew. All services and maintenance have been done on time. Full synthetic oil change every 3K miles. Never abused or beat on. Left a stop light, normal cruising then smoke, grinding noises and loud clunking. Engine leaked out coolant and oil. Engine block is split.
Driving on interstate, all lights flashed on, engine light remained on and my car stalled and would not accelerate. I had to take it out of drive, put it in sport mode and then back to drive. It would shake violently if I went above 45 miles an hour, I was 130 miles from home. This is not first time this has happened, have made previous complaints
The contact owns a 2013 Hyundai Veloster. While driving 50 mph, the vehicle lost power and smoke appeared from the rear of the vehicle. The contact heard an abnormal grinding noise coming from the front of the vehicle as if pieces of the engine were falling out of the vehicle. The vehicle was towed to an independent mechanic and a large hole was found in the engine block. The vehicle was towed to webb highland Hyundai (9236 South indianapolis blvd, highland, in 46322, (219) 923-2277) where the vehicle was awaiting service. The contact had not received word on the diagnosis due to the upcoming holiday weekend. The manufacturer was not made aware of the failure. The failure mileage was 75,000.
We took the car to hondai before this recall about 3 month ago left it there for 3 days they did a deep check up on the electricity since the car won't drive no results were found and the car still not working.
A D V E R T I S E M E N T S
- Maple Valley, WA, USA