This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Hyundai Veloster. The contact stated while traveling approximately 30 mph, the panoramic sunroof shattered and glass fell into the vehicle. The driver sustained cuts from the glass. The contact was not included in NHTSA campaign id number: 13V051000 (visibility). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 19,000.
While driving my car the sunroof exploded and shattered all over, the dealer and Hyundai told me that my car was not part of the recall because it was made in may of 2012 and the recall was only up to April 2012. They obviously have the same problem with newer models as well.
While driving home from work, today the panoramic sunroof shattered and crashed down with a loud sound, ,Hyundai had already done a recall on my vehicle model for the same issue last year and I had checked it with a Hyundai dealer who tested and found no issues with roof when they inspected it on June 2013 last year, suddenly it crashed and almost injured me very badly today, it could have been very fatal. Ironically Hyundai had issued a recall for the same last year but it did not seem to make any difference as the dealer S R not replacing the roofs, its a grave concern and I urge the concerned authorities to kindly look into the matter as it could be a fatal issue on roads sometime soon if this continues.
We were driving down the highway when our sunroof exploded. All of the glass shattered and flew everywhere some of it hitting another vehicle. The entire panoramic sunroof is missing.this was extremely dangerous situation. We were on the inside lane of traffic and had to carefully make our way across traffic as quick as possible as glass was still flying off of our roof. We called Hyundai immediately to report what had happened and were told we needed to speak to service, when transferred, nobody answered. We were told to either drop off our car tonight or first thing in the morning.
While drive on highway at posted speed of 70 mph the sunroof imploded on me. The roof was in closed position. The glass shattered everywhere. I had very minor scrapes on my face and neck. I just happened to be close to the Hyundai dealership and within 10 minutes of implosion I pulled into it. I had to lift myself out of my seat as the glass was on my clothing, all over the seats, in my purse and some pieces were still on the outside of the roof. Dealership in round rock, Texas was very concerned about my well being. They offered to call for medical assistance. I had minor scrapes and did not feel it necessary. The implosion made me think someone had shot me because of the sound when it imploded. I was extremely shaken, almost to the point of lightheadedness! I had this car checked in November of 2012 for the sunroof. I had not received a recall notice. I had been told about it by my customers where I worked. The dealership where I bought it in marlton, NJ checked it and said everything was fine. The dealership there said they were not aware of any recall for a sunroof problem! I have no paperwork from that dealership stating that they had checked it for me.
- Georgetown, TX, USA
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2012 Hyundai Veloster the sunroof exploded sending glass 20' out and into the vehicle since the sunroof was open. The vehicle was parked at the time no stress to the glass. This vehicle also had been into the dealership for the warranty on the sunroof and was given a pass on the glass not being the kind that would explode. That warranty test was obviously inaccurate.
The sunroof of my 2012 Hyundai Veloster exploded today without warning. The sunroof was under a recall campaign and was checked by the dealership. However, the dealership signed off that the sunroof was fine and did not need to be replaced. However, today (about 6 months after having checked on the sunroof) it exploded while driving on the highway and the shattered sunroof fell into the car all over me and the inside of the car.
While driving down the freeway at 65 mph, the sunroof shattered and glass fell down on me while driving. Fortunately, I was not injured and was able to safely exit the freeway. The car had been checked for a recall for defective sunroofs and had passed inspection by the dealer.
On Saturday, 3/30/2013, I entered my garage at 04:00 a.M. and found that the sunroof of my 2012 Hyundai Veloster had exploded (detonated) sometime during the night. Glass fragments covered the entire front end of my car to include the floor in front of the car. On Friday, 3/29/2013, I had the sunroof open for the majority of the 50 mile drive home from work with no issues. When I parked the car inside the garage the sunroof closed fine and was not shattered. The car remained parked in the garage until I discovered the event the next morning. I entered the car to retrieve some personal items at approximately 9:00 P.M. on the 29th and the sun roof was fine. So. sometime between 9:00 P.M. and 04:00 the event occurred. I have a finished garage, with a sheetrock ceiling. Nothing fell on my roof! I can't imagine the resulting effects if I had been driving this vehicle when the sunroof exploded.
On September 16th 2012, approximately 4 months after purchasing the vehicle, I was driving East on I-90 at about 70 mph when my sunroof exploded. There were no vehicles in my immediate vicinity and no foreign object made contact or entered my vehicle. The sunroof was closed when this happened and I was not trying to operate it at the time of the incident. It sounded like a water balloon popped and then glass came raining down on top of my head and into my car. There were no passengers in the vehicle other than the driver and there were no injuries.
My car was park at my work parking lot and it was around 37 degrees F outside. I went to my car to get something out of my trunk. When I closed my trunk I heard a splash after the trunk closed. I thought I splashed some water, but I then saw and realized that something was not right on my roof. I took a closer look and saw that my sunroof had blown up. Glass debris was everywhere especially on my windshield. I drove it home that night and brought it to the dealer where I bought it and they went ahead and gave me a rental car right away. I asked them for the best offer for a new car but they just wanted to sell me a new car. I don't trust the Hyundai brand anymore and im hoping in trading it in for a different car...updated 12/31/12 pictures received. 01/03/13
I drove my car home on Saturday....and didn't move it on Sunday....however at night I went to move it in front of my others cars, and I was shocked by the scene....the sunroof was totally exploded.......I think this is a mayor defect and could be dangerous if like everyday I was driving in the highway and it could explode in front of others cars.....the weather was beautiful, not hot, not cold, and not too much sun....
The car was parked in my garage over night. In the morning, when leaving for work I found the cars sunroof had exploded. Glass was on the garage floor, car roof, windshield, hood, and rear glass. Shards of the sunroof were hanging down inside the car and there was shattered glass inside the car. The explosion caused the glass to blow out, and left a large hole where the sunfoof was located.this was a dangerous event and even if fixed I do not want to drive this car. If the sunroof is replaced what guarantee do we have that the problem has been researched, resolved, and that corrected componenets are being installed in our vehicle.
The car was parked in the driveway and I was inside the house. I heard a noise and when I went outside the sunroof had shattered/exploded. I have a camera installed on my garage that captured the sunroof exploding with no one around it and nothing falling on it. I can email the video upon request...updated 11/14/12 updated 12/4/2012
While driving down a busy street, it sounded like a firecracker went off on the top of my car. I heard a loud bang and subsequent pops and cracks. When I pulled over, I saw my sunroof had completely shattered. Nothing had hit my car, the sunroof just exploded into tiny glass pieces.
I was driving around 40 mph and I heard a noise like glass cracking and then a few seconds later, the moonroof exploded and fell on my head and down my back. It was raining so since I was closer to home than the dealership, I turned around and went back home. The glass broke up in such small pieces, my finger was cut, but no other injuries thank goodness. Updated 11/01/12 updated IVOQ 11/01/12
I was driving on major hwy thru ms about 4 in the afternoon temps about 90-95 speed limit is 70 mph that was my approx speed, there was 1 car about 1/2 mile ahead of me 1 car behind me, then kaboom, my sun roof exploded, glass was everywhere, if there were any other cars on that road there would have been a major accident as I was all over both lanes. I took my car to the dealership where I bought it, they said "a rock hit my sunroof" sorry, wilson there is a very slim chance that a rock was in the air, and even a slimmer chance it would hit my sunroof, that just didn't happen, this is a defect in the car design and needs to be corrected before someone gets hurt or killed, Hyundai needs to step up and recall, and dealerships need to apologize for treating people like...... updated 11/01/12 updated 11/01/12
I purchased the Veloster in early December 2011. It was at school in the parking structure in February of 2012 when I got a call from the campus police department saying my car had damage. When I arrived at the scene, I found the sunroof completely exploded. At the scene and after the incident, there were no witnesses of someone physically breaking in the window. There is a decent amount of traffic through the area so the idea of someone being able to break the sunroof in the middle of the day without being seen is unlikely. There was no damage to any other of the windows or any other parts of the car...there was just an exploded sunroof. There was no attempt to get into the car from the sunroof and nothing was stolen from inside of the car. The police report states that it must have been vandalism or attempted robbery, but from the shrapnel patterns from the glass seeming to blown outward from the inside, finding no objects to break into the car, and the lack of stolen property. I whole heartedly believe that the glass had spontaneous blowout which cost $7000 in repair costs. Updated 10/19/12 updated 10/23/2012
On September 29, 2012 (approximately 1 pm) my wife was driving at 55mph on I 93 near exit 8 in manchester New Hampshire. She drove over a normal bump in the road and without warning the sun roof of my 2012 Hyundai Veloster exploded into and out of the car. My wife had glass embed into her scalp. She proceeded to exit 9 and pulled off the highway where she met me. Injuries were minor and no professional help was needed, I removed the glass from her scalp. We called the nh state police and notified them of the incident. We did not file an official police report at that time. The sun roof glass was destroyed and covered the interior and exterior. The paint on the exterior has many scratches and deep gouges, the interior has glass embedded into the upholstery. Today (Oct 9, 2012) I went to pick up my car at the dealer, the roof has been fixed but the paint is destroyed by the incident and the interior has glass embedded into it. The car is a hazard to try and sit in. I brushed the rear seat and glass stuck into my hand. The car is currently at the dealer, this issue is still in process with the dealership. My wife refuses to drive the vehicle. I have asked for a written document from Hyundai such as an engineering report stating that the problem has been researched, resolved and that corrected components are being installed in our car & not just another piece of defective glass installed that will shatter on us while driving at highway speeds. I want my new car put back to new condition like it was before this incident. I also filed a formal complaint with Hyundai after the incident on October 1, 2012. I can supply you with the case number if necessary....updated 10/17/12 updated 10/19/2012
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- Sault Ste Marie, MI, USA