This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Hyundai Veloster. While the vehicle was parked in the driveway, the contact noticed the glass roof had shattered and glass was scattered on the ground. The failure occurred without warning. The vehicle was taken to a local dealer who stated that the failure was not a recall issue. The manufacturer was made aware of the failure and stated that there was no recall, but that the matter would be investigated. The vehicle was not repaired. The VIN was invalid. The failure mileage was 97,000.
I was driving, making a left hand turn from a stop light and then heard a very loud bang! the sunroof above me then shattered and fell all over me, the car, and outside. I pulled over to inspect the cause and see the damage. There wasn't a sign of why it happened (rock or anything of the sort), but I had shards of glass in the top of my head, back down the inside of my shirt, and the glass still hanging was flying off. Thankfully I had sunglasses on, or else something would have flown into my eyes. Actually have a scratch from the incident on my new prescription sunglasses now. I researched a possible issue or recall and came across a few postings with the exact same issue! I heard good and bad stories on how it was resolved, but its scary nonetheless. This happened today and am second guessing a sunroof, although I've always wanted one. If this is starting to become a known issue with a new model, I hope its treated with caution and swiftness. Please call or email me if you have any questions. Updated 08/15/12
- Riverview, FL, USA
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- Patterson, CA, USA