This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was informed of a recall for the ABS system for my Hyundai Tucson 2020. I was directed to their website to schedule an appointment for service, which I scheduled at Hyundai of long island city in New York. Once I arrived at my scheduled time for this specific issue and after waiting 30 minutes to even speak with a service representative, I was told there is a backorder of the required parts to fix this issue and it might be another 2-3 weeks. I was told I need to call them to check in to see if parts are in. I find it unacceptable that I was allowed to make an appointment for an urgent issue, only to be told it can't be fixed. I should not have to call back several times in the following weeks to keep asking if their parts are in. I also asked for a loaner vehicle and they said they don't have any. I find the handling of this important safety recall to be negligent and is putting me at further risk while I wait for the required safety repairs. I have attached a photo of the recall notice I received in the mail. As well as screenshots of the online scheduling service.
The windshield on my 2020 Hyundai tuscon all of sudden has a crack longer than 2 dollar bills and it keeps growing. Started on the passenger side, making it's way to the drivers side. You do not feel the crack on the inside or outside of the windshield, it seems to be in the middle, . my car was stationary at the time, no objects have hit the windshield while driving.
SUV has been in shop 4 times due to loud cracking pop noise coming from panoramic sun roof. I know there was a recall on this exact issue, then the windows would explode. Apparently Hyundai has not fixed the problem, I am afraid to drive the car, and want my money back or a new car. See my Hyundai documentation paper as an attachment. SUV is in shop presently #4 for same reason.
The backup camera is blurry and fuzzy during the day and even worse at night. Almost useless at night time. The camera system is supposed to be a safety feature but it is not very good when you can't make out objects and there isn't a warning noise when you are about to back up into something. I have taken to service dept at dealership 3 times now and they have installed a new camera and it is still the same as the first one. I think Hyundai needs to get a much better quality camera system for the 2020 Hyundai Tucson ultimates. I was at walmart 3 nights ago backing out of a parking space and did not see the lady walking behind my car B/C the camera system is horrible at night time.
- Bartlett, TN, USA
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- Astoria, NY, USA