This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car is needed for a recall. According to the mail that was sent out from Hyundai motor America, it is a very serious recall. I called my local Hyundai dealer the day I received the mail, which was 11/30/2020. I was told that they would call me back to schedule an appointment once the part is in. Per letter in mail-"owners should park their vehicle outsde until the recall repair is completed" I called my dealership again today, 12/7/2020 and was told that there is no status on the ABS modules.....nothing further to ensure me they are doing everything they can to get this resolved, quickly. It is not practical for me to park my car for days/weeks waiting for a recall. I had a very bad experience with a previous car I owned and recalls and deeply do not appreciate the lazy, uninterested, 'not-my-problem', nonchalant attitude when it comes to my family and I's safety. These parts need to get shipped out asap and the dealerships need some sort of timeframe to tell their customers.
The contact owns a 2019 Hyundai Tucson. The contact stated that several warning lights were illuminated on the instrument panel while driving at various speeds. The contact had taken the vehicle to arapahoe Hyundai (9899 E arapahoe rd, centennial, co 80112) on three separate occasions however, the mechanic had not diagnosed or duplicated the failure. The contact then received notification of NHTSA campaign number: 20V543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The manufacturer was made aware of the issue. The failure mileage was approximately 12,000. Parts distribution disconnect.
I received a notice for recall on my vehicle that indicated I must bring my car in to have a repair as soon as possible, and to park my car until then. I scheduled with my local Hyundai dealer, and they called day of appointment to tell me the part was not in stock. They did not offer apology or reschedule my appointment, instead cancelling my appointment without follow up. I was not offered a replacement vehicle despite the fact that I am not supposed to drive my vehicle until the issue is repaired.
I received a letter from Hyundai regarding a recall for the anti-lock brake system on Hyundai Tucson. I attempted to schedule an appointment but the only appointment available was more than a month later. I accepted that appointment because I had no choice. Now, the dealer has called me to say they don't have the part to fix the problem. Apparently this recall is a big issue and could cause engine fire if not fixed. Plus, the letter says that I should keep my vehicle parked outside until the repair is completed which leads me to believe that this thing could catch fire even with the car off! I am not able to keep the vehicle outside all the time and this is a big hardship. I am afraid to drive the vehicle and I am afraid to store it and stew hansen Hyundai, the dealer is failing to remedy this in a timely manner.
On 11/10/20, I received notification that my 2019 Hyundai tuscon was part of a recall regarding anti-lock brake hyrdaulic electronic control unit could cause an electrical short resulting in an engine compartment fire.I immediately contacted my local dealerships as instructed on the recall letter and was informed that none of the dealerships nationwide actually have the parts in order to fix this recall! I confirmed this by contacting all of the dealerships within a 50mile radius of me. It is completely irresponsible for Hyundai to issue this recall and yet be unable to fix this problem that is potentially deadly! also, come to find out, the recall issue date was actually in September 2020 yet I only found out via letter in November!!!! I contacted Hyundai customer service in hopes to get more answers on this and also if I would be able to get a loaner vehicle so that I can get to work while waiting for an unknown amount of time before I am able to get my vehicle repaired. This recall has caused extreme anxiety and fear that my SUV is going to spontaneously catch on fire at any time without warning, even while parked in my driveway!! the dealerships also advised me to park my car far away from my building which only made my worry even worse! I have yet to actually hear back from Hyundai customer service and was given a specific time and day that I would be receiving a call however did not receive a call. Completely disappointed and frustrated that I just purchased this car last year and already want to get rid of it because I do not trust Hyundai one bit now!
- Bourne, MA, USA
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The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, an unknown warning light displayed on the instrument panel. The contact took the vehicle to kearny mesa Hyundai (4797 convoy St, san diego, ca 92111) where he was informed that there were no defects with the vehicle. The contact then received notification of NHTSA campaign number: 20V543000 (service brakes, hydraulic). The same dealer was contacted by phone and the contact was informed that parts were not yet available. The manufacturer was made aware of the issue. The failure mileage was 5,000. Parts distribution disconnect.
Call two different dealer request an appointment to fix the issue, both places told me that the part is in back order between 6 and 7 weeks. This recall states that the anti-lock brake system modules the could corrode internally and cause an electrical short overtime and could increase the risk of an engine compartment fire
On a road trip while highway driving my 2019 cpo Hyundai Tucson/10800 miles, the car did this big jolt and the forward vehicle collision detection avoidance, hazard indicator & service now lights went off. The engine RPM's revved up very high continuously. When I came to a stop the car would barely go with the pedal almost floored. This made the driving thru the intersections with cars honking dangerous. When I turned the car off, it reset itself and was back to normal. The very next day on the highway, the car did the exact same thing with even a bigger jolt and all the indicators above went on again for 10 seconds. Pulled over, turned the engine off and the car reset itself. I got to my destination I took it to keyes Hyundai in van nuys, ca. They decided that the transmission computer needed replacing and did it. After picking it up, the very next day the big jolt happened again also while driving on the freeway. This time the side mirror avoidance system, hazard lights and service now indicator lights went off for 10 seconds. I returned it to that same dealer and they had the car for a week and said that they could not find the problem even after talking to the tech line and engineers at Hyundai usa. I said it sounds like the main computer may be the issue but they refused to consider that saying they couldn't find the error codes. They then told me that the error codes recycle itself when turning the the car on and off and get erased!! I have to return home from my road trip and I am very scared to take it back on the road and drive another 1200 miles. It definitely feels dangerous with the car revving at such high RPM's and it barely moving when I bring it to a stop. This occured 3 times now and I am afraid of it happening again and having bought a lemon, potentially. It was purchased @ webb Hyundai in merrillville, in in March of 2020 with 3939 miles on it.
Recall #195 ABS fuse kit install & software update. Brought my car in on Oct. 16, 2020 for maintenance and recall repair. Parts were not available for recall repair. Called 2 weeks later and was told I'd be put on a list.
Vehicle was in motion on I88 westbound in il. Vehicle electrical power cut off completely in the middle of the busy interstate. Acceleration slowed until vehicle died and all error lights appeared and flashed on dash with a "service now" alert. Pulled over and placed the vehicle in park, and turned the switch to see if it would crank again. Vehicle does not start and gives the same "service now" light. Vehicle will not start when jumped by il state police. Called tow truck, currently waiting.
The contact owns a 2019 Hyundai Tucson. While driving at any speed, the computer system malfunctioned and provided incorrect odometer and fuel level readings. The vehicle was taken to fitzgerald Hyundai (301-424-4800, located at 11411 rockville pike, rockville, md 20852) where the technician diagnosed and replaced the fuse. The failure recurred. The vehicle was taken back to the same dealer who was unable to diagnose the failure and referred the contact to the manufacturer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 1,000.
September 2019, four months after we purchased it brand new. The vehicles stopped responding to my acceleration on highway speeds when all the technology screens went out in the vehicle. While at a red light the vehicles RPM's will visually go up and down and the vehicle shutters as if it is going to turn off. It has unintended acceleration when I'm sitting at a standstill and go to accelerate the vehicle will jump so to speak once the accelerator is engaged. Unfortunately my videos are too long to upload but I do have confirmation of 2 of the 3 concerns but am unable to record the highway concerns due to obvious safety reasons.
Driving hwy speeds 65mph, car lost all acceleration and almost killed by truck while changing lanes. Pulled to side of road. Car then died, locked, and can not be opened with physical key, key fob nor bluelink remote. Car is brand new July purchase 1800 miles. Bluelink shows 0 problems under diagnostics.
Vehicle was in motion on I20/459 entry ramp in birmingham, al. Vehicle stopped and cut off completely in the middle of the busy interstate. Acceleration slowed until vehicle died and all error lights appeared and flashed on dash with a "service now" alert. Placed the vehicle in park, and turned the switch twice before it would crank again. Upon starting- the same "service now" light appeared and car was able to drive. "service now" light vanished about 10 seconds after vehicle was driving again.
A D V E R T I S E M E N T S
- Jacksonville, FL, USA