This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle has issues w/acceleration - it is slow, hesitates, and fails to maintain speed at times. Further, the transmission causes frequent RPM surges, regardless of speed or terrain or road type (it is most frequent when going up a hill, but also happens on a flat road). I was coming to a stop and while slowing down, with the brakes applied, the engine revved twice. After reading other complaints, they all seem to be about the same things and need fixed. I have a son that will start driving in the fall and I'd like to be able to rely on the car to run correctly and without issues. This is a manufacturing issue and needs fixed - it's a safety issue first and foremost.
The transmission isn't shifting out properly. You can hear the car revving up and not changing gears. The acceleration is slow as well. Although I'm pressing on the gas, it takes a while for the car to pick up speed. The driver seat in my brand new tuscan is also peeling. I haven't cleaned the seat with any kind of chemicals, but a small spot is visibly peeling.
My vehicle is equipped with a dct, which causes the vehicle to slow, hesitate, fail to maintain speed, and stop without warning. Further, the transmission causes frequent RPM surges, regardless of speed or terrain or road type (it is most frequent when going up a hill, but also happens on a flat road). When merging onto a highway on a hill, I must use the slow vehicle lane to get up to speed before merging into traffic. Often, I will pull out to pass a car and the transmission will fail to respond, causing me to slow rapidly. I have taken this to the dealership on multiple dates during the year I've owned and have been repeatedly told that it is "normal" and that it will "learn my driving habits. The latter is untrue, it does not learn and I need to adapt my driving habits to the uncertainty of the transmission. This is unsafe and puts me and other drivers at risk. On multiple occasions the vehicles behing me, regardless of following distance, have had to swerve or brake due to my vehicles failings.
I bought this 2019 Hyundai Tucson sport new in may of 2019. I now have 9,000 miles on it. The vehicle suffers from constant hesitation issues when accelerating. This occurs from a dead stop, while turning, and while trying to quickly speed up to avoid a crash. It is like the fuel has been momentarily shut off. This is extremely unsafe. We have avoided several near-crashes through sheer luck in the past couple of months. This is the 2.4 engine and 6 speed auto/shift able transmission. If I put the mode to sport, it helps some. To avoid the dangerous lag of approximately 2 seconds, the car has to be driven in manual mode. When the car is standing still at the light, everything appears normal. But as the light changes and I accelerate, it will suddenly "stall" for about two seconds, then it will speed up. It is like the engine is having trouble communicating with the transmission. I have called several dealers and they say there is no fix. Numerous other owners of these vehicles are making the same complaint. I do not want a new vehicle. I already have one. I just want it fixed before someone gets killed. Please review all the consumers complaints on this Hyundai Tucson. I also rented a vehicle for a day and it was a 2018 Hyundai Tucson. It did the exact same thing. This is extremely dangerous. Thank you.
Driving hwy speeds 65mph, car lost all acceleration and almost killed by truck while changing lanes. Pulled to side of road. Car then died, locked, and can not be opened with physical key, key fob nor bluelink remote. Car is brand new July purchase 1800 miles. Bluelink shows 0 problems under diagnostics.
- Centennial, CO, USA
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2019 Hyundai Tucson limited. Sporadic hesitation acceleration from starting from a complete stop. I've had the car since June and have less than 3500 miles on it. When you start from a red light the car will jerk and hesitate, almost like it's out of gas but then in the middle of the intersection it will accelerate like normal. This has only happened to me while in normal driving mode. It hasn't done this while in sport or manual shifting mode. I had to select a date of when this happened but it originally started around mid July and sporadically to this day. It happens randomly but when it does it happens at consecutive stop lights and multiple times on the same day. This isn't a dct, so Hyundai, nor the dealer can say I'm driving the car incorrectly. Pretty disappointing to have my first ever brand new car have a serious issue like this.
Sporadic hesitation when starting from a complete stop. This has happened to me about 15 times, usually when pulling out into traffic. The car has 4000 miles and has been in service about 6 months. The service manager.stated they have no other complaints but is probably due to the "smart" transmission adapting to different drivers. I understand that there was a recall for 41,000 2017 tuscons for the same issue.
A D V E R T I S E M E N T S
- Adamstown, PA, USA