This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
car would not speed up no matter how hard i pressed accelerator, vehicle wouldn't speed up kept going at slower speed had to have towed to dealership. Don't know what is wrong. I was scared someone would hit me, or my speed would cause an accident. Only after issue started did engine light come on.
In May 2024 my Hyundai Tucson died in a middle of an intersection with no warning. Worse than that is Hyundai motor USA informed me that the car was on a recall list for an engine failure issue that was apart of class action suit. Ans further told me that that were obligated to have the highway transportation safety dept notified first consider cause of the issue. They told an inspector from your department was required to inspect vehicle before repairs could be started and or returned fo me. That has not happened and they are using your office as the reason for delay on my vehicle. They have systematically m supplied the same answer to my case with no resolution. I have done everything I can as a consumer to handle my case and believed that they were going through the correct process but the dealer has informed me their own manufacturer and corporate is not following guidelines and handling recalls. This is soo dangerous as this vehicle was Already on a list for recall repair and they did NOT inform me the customer when it was brought in for repairs before this incident.
End of April/beginning of may, driving down highway check engine light flashing loud knocking and loss of power. Got it towed by AAA. Wasnt able to make appt until May 9th. Got it towed to the Hyundai dealership. Got phone call that is filed the bearing test and need a total engine replacement. Was told by the dealership that it could take 3 months or more to get an engine in and get it replaced. They have no loaners, and hyundai expeacts me to pay out of pocket for a rental for work to keep my job as well as my independent contracting job accounting/taxes. I have to have a vehicle. A rental is easily 1200+ a month. Hyundai refuses to give me a trade in value for my vehicle until the new engine is in. Hyundai also refunded to reimbursement me for a rental until all work is completed and a work order is in hand ( which can be many many months) I dont have money to pay 1200+ a month for a rental and also pay by car payment every month for a vehicle that is stuck at the dealership undrivable because Hyundai installed faulty bad engines. I am stuck and all Hyundai can tell me is that it takes months for the engines. Purchased the vehicle in Feb 2022 and have perfect maintance records, service records and everything else for upkeep. Still owe 15545 on the vehicle and its undrivable. So im paying a car payment on a vehicle that Hyundai made undrivable
My vehicle had been in the shop for 30 day due to engine shutdown in the middle of the road, I barely was able to get vehicle off the road and avoid oncoming traffic. I got my vehicle back and driven it a total of 40 minutes within a 3 day time period. During my drive to work my vehicle shut off in the middle of the highway and would not turn on again. My concerns are not being taken seriously with Hyundai and it is a disaster waiting to happen. I have a one year old daughter and I can not risk her safety as well as the other on-coming people on the road when it quits and oncoming traffic has to swerve to not T-bone me. Hyundai will not take any action to correct this other than giving it a temporary fix of a 45 minute drive before they allow me to get back on the road and put myself and others at risk of injury.
ABS SENSOR, downhill light, traction control light stays on. In August 2023 the transmission had to be rebuilt from slipping. After work there is still transmission slipping. Media display goes blank often and will not show all of display sometimes.
- Diberville, MS, USA
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While on the highway going 70mph the check engine light flashed on the immediately off out of nowhere and car started aggressively shaking before loosing temporary power. My wife and toddler were in the car and we were all pretty shaken up. Luckily I was able to gain control of the car but I'm concerned that another issue may occur. I immediately took my car in to the shop and they were unable to replicate the issue. Spark plugs, oil, transmission fluid and coolant fluids were all as regular maintenance but no real issue was addressed. My car has also had issues with struggling to accelerate from stop, causing jerking motion and my oil seems to be burning faster than usual.
It started [XXX] when i took my car to the dealership due to it going into limp mode. The dealership took it in and said it was throwing error code p1326 which is the knock sensor code. they replaced the knock sensor, drove my tucson home after the replacement, by the time i got home it went into limp mode again, took my car back to the dealership turns out it was a faulty sensor they received. So the dealership replaced the sensor again, did not have an issue with it until decemember 2023, so i took it to get the error code read again and it was the p1326, so i make an appointment with the dealership to bring it back in and they said hyundai of america says it needed the combustion chamber cleaning, which i had to pay for. even though it was throwing the p1326 error code. but after the cleaning is done i pick it back up and not even ten miles from the dealership my car goes back into limp mode, so i turn around and take it back. they just got back to me on [XXX] saying hyundia of america is declining to replace my engine since its no longer under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
issues with the 2018 Tucson- Transmission has always sputtered, had numerous updates and resets for it. still an issue. also it doesn't want to go into gear sometimes and bob when going into drive, or reverse. slow pick up from a complete stop, the other morning it became a safety concern when I had my daughter in the car. The car start to move when I stepped on the gas, then stopped in the middle of the intersection of [XXX] four way. The RPM's as I was stepping on the gas was shifting between 5-7 and the car it wasn't moving. Engine- in September I noticed my oil pressure light flashing on and off, this pointed me to check the oil. the oil was very low, added oil to the vehicle. since then I have had the dealer involved due to high oil burning. in [XX] I had an oil change done and no oil was found in the engine after I had placed oil in it prior. they did the oil change and I went back at the end of October and they had noticed my oil burnt off again. they did the combustion cleaning and returned the vehicle back to me [XXX]. Since then I drove 950 miles on the vehicle, Last Saturday the oil pressure light was flashing as I took my daughter to her dance class, I checked the oil and the oil was reading below the low mark on the dipstick. I returned to the dealer that morning for the oil consumption test, in which they said it was only a quart low which seemed odd to me since it was low on the dipstick. I have had corporate involved as well and all my concerns have gone as this is normal for your car. Hyundai has had issues with my Year Tucson, from my research since I started having the issues they have settled a lawsuit for the problems with the engine and transmission which I have in it.my research, as the vehicle ages, the engine burns large amounts of oil and transmission failure, stopping while driving. I would like them to replace the engine and transmission before my warranty is up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving home from a family get together with my husband and daughter in my car. We smelled something burning, and suddenly smoke was coming out of my center console. I pulled over and flames were coming out of the driver side. As soon as we evacuated the vehicle, it burst into flames. There was no warning, nothing lit up on the dashboard to warn me of this hazard. A witness was driving behind us and called 911 when he noticed flames underneath my vehicle right before I pulled over. A police report was filed and it was reported to my insurance agent, it is currently still under investigation since it just happened 2 days ago during a Holiday weekend. My safety and my family's safety was put at risk due to no warning, how fast the vehicle went up in flames, etc. The car was a total loss.
The engine has failed in my 2018 Hyundai Tuscon. I was driving the car daily since purchasing in July of 2023. Everything was fine until the first week of October, I had just picked up my son and was getting on the interstate when my check engine light came on and my oil light would flash on and off occasionally not persistently. I had the car checked immediately and there was no oil in the car at all. I added oil to the car, but it was too late the engine had already blown. I drove my son to school the next morning and the car sounded like a lawn mower and was knocking continuously. The dealership has the car now and this is a known problem with this model car. The car could've locked up while I was on the interstate with my child and we or others could have been severely hurt in an accident or car fire if the engine caught fire. The dealership is not offering to remedy the situation even knowing this is a known problem for their cars. There is already a recall for most of these cars but for my engine the cut off stops at year 2017, I think this should be reconsidered and 2018 should also be included in the recall as I have read many testimonials regarding people having the same problem I had, there was no indication anything was wrong with the oil or engine until it was too late.
As I was pulling out of a bank driveway onto a busy access road my car just died. Lost all power. NO warning bells, no lights on the dash, no warning at all. This could have potentially caused an accident. I could have been hit by another vehicle as my car was dead. Pushed it out of the way of traffic, checked oil and there was none. Ended up having it towed to the dealership. The dealership told me that my engine had failed and would need to be replaced due to cylinder 3 rod bearing failure due to oil consumption (a known problem from this manufacturer).
CVT Transmission failed under 70,000 miles. The vehicle is available for inspection upon request. My safety was put at risk due to no warning light or indication of this failure from Dick Smith Hyundai in Greenville, SC during a routine maintenance check. The problem has been confirmed by Dick Smith Service Center. The vehicle has been inspected by Dick Smith Hyundai. There were no warning lamps prior to failure. The characteristics of the CVT appeared in 2018 however; the jerking accelerated over time. Dick Smith Service Center stated not to worry the transmission was okay. October 16, 2023 with less than 70k miles I-??m being told I need transmission, starter, & fly wheel.
When I accelerate from a stop sign or yield it Jerks and hesitates to accelerate. I have to release the gas and push again sometimes doing this multiple times when this happens daily. I've taken it to Hyundi shops and they say it's a normal chararistic if a Tuscan. It also uses an excessive amount of oil. I am told this is because of the engine. If I go change my oil right at every 3k miles my oil level is well below the minimum line so I have been changing it every 1500 miles.
This very low mileage vehicle recently had the same incident for I believe the fifth time since I've owned the car. In a very dangerous situation the car exibited the car going almost dead after normal acceleration. It regains power after 3-5 seconds and rapidly returning to acceleration. It happened to my wife soon after purchase and she has refused to drive it since. Last week while I attempted to make a left turn at a yellow light it again went dead and traffic was forced to slow while the car behind me almost rea ended me. Recently the engine seems to run rough at times. Never have I seen any engine trouble lights since I've owned it. Three separate Hyundai dealers have looked at and seemed to be aware of what's causing it, but chose their words carefully. My neighbor owns one of the largest new cars dealerships in the Midwest. I spoke with him about this problem and he said his used car manager would NEVER purchase one with this engine/transmission for resale! A Hyundai service manager told me to get rid of it soon. When told I was planning on gifting it to my daughter, he said he wouldn't... The car only has 33,000 miles and looks new. Always garaged, never driven in snow.
Immediately after purchasing the car I stopped for gas. When pulling out of the parking lot and onto the road, the transmission stalled. The car did not move, the rpms jumped to 5-6 and the lurched and jerked forward then stopped and lurched forward again with the rpms jumping high. This had happened numerous times to various deplgrees since purchasing the car 48 hours ago. There were and continue to be no warning lamps or messages on the dash. I have an appointment with the dealer to have it assessed in a week. This is dangerous because it causes the vehicle to not pull into or cross traffic in a smooth, sage and predictable manner, potentially causing a collision.
Back in January of 2023, car would not go into reverse. While out driving the engine light came on and went into safety mode. I had no power to merge onto highway and make it up hills to get to Hyundai service repair. They said the gear actuator failed. They repaired, but within a week the car was not going into reverse and engine light came back on. They had my car for over a month with no loaner car. They replaced transmission. Car only had 32,000 miles on it. Yesterday, July 28, car started losing power in traffic. Sometimes car would lurch. Engine light on so I pulled into grocery store parking lot. Turned car off and when I turned back on a loud clunking noise. Called Hyundai and drove to service. The entire time the car struggled to merge or go up hills. They ran test and said the gear actuator failed. So this is a trend. It is under warranty but that is not the point, this is dangerous and you can get stranded or the car can lurch or loose power at any time. I complained to Hyundai the first time and they did nothing except repair under warranty guidelines.
The car has acceleration issues and when you try to press down on the gas it sputters and loses power, it is becoming a safety hazard when driving 45 mph or higher. If you try to pass another vehicle it slows down and almost stops, we have had to pull to the side of the road to avoid being in an accident. This is NOT normal for a vehicle to do this and something needs to be done before we end up dead.
Tucson 2.0L hesitation at acceleration particularly from a rolling stop: This intermittent problem was checked initially by Marhofer Hyundai in Cuyahoga Falls Ohio, their findings were negative. We then took it to Great Lakes Hyundai in Streetsboro and they said they were aware of the problem and reset the computer, but it did not resolve the problem. This problem has put my family in harm's way many times, making a turn from a rolling stop the car lags into ongoing traffic. Our last visit to dealership we were told car was out of warranty 19,000 miles but the problem was never fixed. This vehicle was a certified pre-owned and have an extended warranty. I have attached a technical service bulletin.
A D V E R T I S E M E N T S
- St. Albans, WV, USA