10.0

really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
7,894 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Hyundai Tucson miscellaneous problems

miscellaneous problem

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2017 Hyundai Tucson Owner Comments (Page 3 of 6)

« Read the previous 20 complaints

problem #71

Jul 232022

Tucson

  • miles

A D V E R T I S E M E N T S

The transmission consistently slips, or does not engage. It sputters, jerks, or simply does not go when the accelerator is depressed. One incident was so bad that when it finally engaged, it threw me back against my seat then sputtered and moved ahead slowly, all while merging into traffic. Very dangerous!

- Orangevale, CA, USA

problem #70

Sep 292017

Tucson

  • miles
my vehicle stalls on take off and I have been told it is a dual clutch issue and is not correctable. I find that very frustrating since they new this problem existed when I purchased the vehicle new and never told me of the problem. Sometimes when I take off or turn it stalls and that is dangerous. I have tried several time to resolve this issue with no luck. It still does it and it is not fixable. There is no excuse for that.

- Arvada, CO, USA

problem #69

Apr 012022

Tucson

  • miles
Subsequently following an engine replacement due to recall, there is now an electrical issue which has caused something to burn or possibly start fire as there is a burning smell from the hood and heat coming from under the hood into the car's cabin from the dashboard area and the drivers seat bottom is very hot. The heat increases rapidly inside the car from the engine, whenever it is on and running or on and idle. This is obvious how my life was at risk as every time i put the key in ignition, my life was at risk of fire or explosion or worse while driving. Car also sputters or stays idle when trying to quickly accelerate and this happens at random. The following list is more (minor) electrical malfunctions that have gradually become noticeable as I was using the vehicle: Cigarette light/phone charger power outlet does not stay connected and works sporadically; Dashboard alerts are random and inaccurate; Seems tires fall below normal psi daily and need to be filled with air more frequently tires were new before recall repairs. Oil changes more frequent also. Light bulbs burned out. Problems ongoing and i am unable to drive vehicle due to risk of death.

- San Antonio, TX, USA

problem #68

Jul 192022

Tucson

  • miles

A D V E R T I S E M E N T S

Was driving to work when I stopped at a light in traffic and my engine turned off. The battery and oil pressure light turned on. Started to see smoke under the hood and 5 minutes later the entire front end of the car was on fire.

- Selbyville, DE, USA

problem #67

Jul 012022

Tucson

  • miles
This car was bought in 2019 from Car Max. Every few months, I get a check engine light and was part of a recall notice. I went to Hyndai Dealer CMA's Colonial Hyndai in Chester VA 23831 with the recall notice. They gave me a receipt that there are no issues on 17th May 22which was incorrect. My check engine light keeps coming on for an oil change and I had an emergency travelling from Viriginia to Atlanta and have to pull over to the closest repair shop where they indicated that recall issue was not resolved as the engine was consuming more oil faster resulting in the check engine light. I was surprised to hear that as the dealer indicated that there are no issues with regards to the recall. This was unacceptable from a dealer who was supposed to diagnose the problem and let the customer know that the engine problem still exists and you need to have engine oil changed every 2 months. If an engine recall indicates the engine requires a replacement they should have done an honest job and not fill the engine oil and let the customer know that there are no issues. I have all the documentation from the dealer that no issues were found but every day I drive, I am worried that car could stop anytime which is unnecessary stress owning this car. Any help in escalating this issue with the dealer or Hyundai in doing the right thing for their defective manufacturing will be appreciated.

- Alpharetta, GA, USA

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problem #66

Jun 172022

Tucson

  • miles
Car has randomly and completely shut down while driving (electrical components flash on the interior) with no ability to accelerate on four different incidences on 05/18/22, 05/19/22, 05/27/22 and 06/17/22. Requested an appointment at my dealership to have the car inspected on 06/01/22 but was called 2.5 hours before the appointment on 06/18/22and informed that they could not inspect on the day I had selected. Without the ability to accelerate, had to coast to the side of the road to stop. To reset the vehicle, the vehicle has to be placed in park, shut off, and restarted. Three of these instances were in the city with very little room to pull over and one instance was on the highway at 65 mph and I had to navigate across two different lanes of traffic without the ability to accelerate. There have been no warning signs before the instances occurred.

- Plaistow, NH, USA

problem #65

May 142022

Tucson

  • miles

A D V E R T I S E M E N T S

Without warning, my car stalled and came to a stop while I was driving it. No warning lights had come on prior to the incident, but several came on after it stopped. I put the vehicle in park and attempted to restart it, and even though the start button lights indicated the the car was on, the engine would not start again. This is a safety issue because the car just stalled with no warning and I was not able to move it anywhere. If I had been on a highway or making a left turn, my children and I would have been seriously injured or killed. The car has been at the dealership since the incident, almost a week, and they have not yet looked at it or told me what is wrong with it. I have left 3 messages for the general manager and they have not responded.

- Manchester, MD, USA

problem #64

May 092022

Tucson

  • miles
Myself, like others I have seen report the issue. The door (for me driver side front) will not open from the outside latch after door is unlocked. Can only open door from inside latch.

- Freehold, NJ, USA

problem #63

Apr 132022

Tucson

  • miles
My 2017 Hyundai Tucson refuses to accelerate after a complete stop at a traffic light, or just refuses to change gears after making a turn, or simply just lose power although on cruise control while drive on the freeway. I have reported the issue several times to Hyundai and the dealership, it seems that nothing can't be done and Hyundai is not taking my concerns seriously. I am not afraid to drive the car since I have a long commute to work, I escape several accidents before because the other drivers were cautious and kind enough when they notice that my car couldn't accelerate. Drivers have blown the horn at me on the highway because the car refuses to accelerate or change gear while I am driving. I can press the gas pedal all the way down, still nothing. When I press the gas pedal down, the engine start shaking and making a weird noise while the car still not accelerating or changing gears. I also notice that I am burning more fuel than expected, and I always get below the average for typical MPG. I personally consider this car is unsafe to drive, and I am strongly thinking about trade it in.

- Ypsilanti, MI, USA

problem #62

Mar 142022

Tucson

  • miles
Due to a faulty alarm and anti-theft system, my car was broken into and stolen. This has been an ongoing epidemic and Hyundai has done nothing to acknowledge and fix the situation. Even though the car is equiped with an alarm system, it only works for specific areas of the car, and rear windows can be broken and pried open without activating the alarm. The ignition can then be ripped out and driven without the key.

- Allenton, WI, USA

problem #61

Feb 082022

Tucson

  • miles

A D V E R T I S E M E N T S

There was a recall for a malfunction in my engine that could potentially cause the vehicle to catch on fire. The signs associated were knocking in the engine, failure to accelerate, check engine light was on, and the oil light would come on when making turns. I made these observations before a recall was issued, and tried to have vehicle repaired from Priority Hyundai in Chesapeake, VA. They had my vehicle for 6 days and failed to diagnose my vehicle. Less than a month later, my daughter and I were almost hit on the interstate due to the car failing to accelerate. Took my vehicle to Hall Hyundai in Newport News, VA. They performed the recall items, and the car ran better, but I could still hear the knocking. February 7, 2022, my daughter and I were stranded because the car was not accelerating again. Pulled over to an Advanced Auto Parts store and the technician said there was a problem with the gaskets, but said he wouldn't drive it. Had my car taken back to Hall Hyundai and was told there wasn't any oil on the dipstick, but they had changed the oil a month before. Had an engine combustion cleaning done. Picked my vehicle up the next day and before I got home, the check engine light was back on, and the engine knocking. I no longer drive my car because my daughter is scared in it, and I have lost confidence that we aren't going to end up on the side of the road somewhere. The engine jumps as if the car is going to either take off or shut down completely. Asked the representative at Hall if I should bring the car back, but never received a response. The car and it has less than 100K miles on it. I've done the required maintenance. I like Hyundai cars, but will most likely switch brands because I can't get any help to repair a vehicle I've had for less than two years. I've paid rental car/maintenance fees that equal at least 8 car payments. The recall said repair or replace, and at this point, I feel a replacement is necessary.

- Chesapeake, VA, USA

problem #60

May 012021

Tucson

  • miles
My vehicle was not on the recall list and very much should have been. When I am at a complete stop and hit the gas pedal the vehicle rev up and hardly moves and then all of a sudden it will kick in and go... This is a BIG Safety Issue especially when you are at a light and or getting ready to turn or head into on coming traffic. Someone could die or get seriously injured. This is a HUGH Safety concern Still! I cannot repeat it enough. Its a very scary situation. Also when I am at a light or in traffic and start to slow down and just slowly go, the vehicle starts to shutter, like you can hear the dashboard/ front end shake. My Vehicle only has 56,000 miles.

- Brighton, CO, USA

problem #59

Jan 012022

Tucson

  • 69,000 miles
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle would fail to accelerate upon the depression of the accelerator pedal as the oil pressure warning light would illuminate on the instrument panel. The contact took the vehicle to a dealer however, the dealer denied that there was a failure with her vehicle. The contact then took the vehicle to an independent mechanic who diagnosed a failure within the engine and linked the failure to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was notified of the failure and the contact was provided a case number. The vehicle had yet to be repaired. The failure mileage was approximately 69,000.

- Montgomery, AL, USA

problem #58

Feb 122022

Tucson

  • miles
The doors will not open from the inside or the outside. They were working in the morning and later that afternoon with a child in the rear the rear door would not open. Dealer replaced actuator on that door but this is a common occurrence if you look on the internet. If there was a car accident or emergency children would be stuck in the back seat.

- Webster, NH, USA

problem #57

Feb 182022

Tucson 4-cyl

  • miles
2017 Hyundai Tucson. Consumer writes in regards to NHTSA safety recall 21V-727. The consumer stated the computer system failed after having the recall repair completed. The consumer set another appointment with the dealership to have the vehicle inspected.

- Chino Valley, AZ, USA

problem #56

Dec 202021

Tucson

  • miles
The vehicle started to having loss of power problem when reaching around at the speed of 60mph in highway. Due to this problem, the acceleration suddenly dropped sometime and i was not able to keep up with the flowing highway traffic and this highly risked my vehicle from being hit by the behind vehicle. This has put mine and other drivers safety at higher risk. Later after few weeks the engine warning light popped up on my dashboard. I checked my vehicle VIN in NHTSA website and found my vehicle have a recall related to the engine failure so took my vehicle to the nearest dealership but they also showed fault on something else and asked around $4000 to fix it all. I could not do it due to higher cost but they took $200 for diagnostic fees. They did not fix my recall too.

- Pinole, CA, USA

problem #55

Jan 012022

Tucson

  • 78,000 miles
The contact owns a 2017 Hyundai Tucson. The contact stated that the check engine warning light was illuminated. The vehicle also hesitated during acceleration. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where the coils were replaced. The manufacturer was not contacted. The failure mileage was approximately 78,000.

- Bristol, CT, USA

problem #54

Nov 012021

Tucson

  • 28,484 miles
The contact owns a 2017 Hyundai Tucson. The contact stated the tire pressure was low. The contact stated that while driving at an undisclosed speed over a railroad track, the vehicle stalled. The contact was able to restart the vehicle. There was an unknown green light on the instrument panel. Additionally, the contact stated the gear shifter would inadvertently move without driver input. The vehicle was taken to the local dealer and air was added to the tire however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 28,484.

- Dothan, AL, USA

problem #53

Jan 102022

Tucson

  • miles
A couple of months ago, my car came to an abrupt stop in the middle of the freeway, Had I not been close to the shoulder, I could have been crushed to death. I was shortly notified through mail that my particular car year and model had several factory safety recalls and to take into service immediately. I booked immediately and their first available spot was January 3rd, 2022. The car was kept for couple of days and I picked it up on the 6th. I was told by the service advisor at Hyundai Van Nuys that everything was taken care of. Today, just 4 days later my car comes to a near halt yet again in the middle of the freeway, this time with my 9 month old baby in the car seat. The hood of my vehicle was smoking.

- Woodland Hills, CA, USA

problem #52

Jan 032022

Tucson

  • miles
The driver side door suddenly will not open with the key fob or the key. There is no damage to my door and I have kept it well maintained. I feel this is a faulty issue that Hyundai should repair because it is not fault of my own.

- Mount Joy, PA, USA

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