This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am writing to report a serious issue with our 2017 Hyundai Tucson. As the first and only owners of this vehicle, we have diligently maintained it through authorized dealerships. However, in May 2023, while driving on the highway, the car suddenly lost power and would not accelerate beyond 30 mph. There were no warning lights or indications prior to this incident. My wife managed to pull the car to the side of the road and slowly drove it to the dealership. Despite having only 30,000 miles on the odometer from personal use, we were shocked to learn that the engine had suffered significant damage due to low engine oil. Notably, we had recently serviced the vehicle at the same dealership just a few months earlier. The dealership informed us that the engine needed replacement, but the process took nearly a year. During this time, we were left without our vehicle, causing considerable inconvenience and financial hardship due to renting replacement vechile. We find it concerning that an engine failure occurred despite our regular maintenance and adherence to authorized service centers. We kindly request an investigation into this matter and hope that steps can be taken to prevent similar incidents for other Hyundai Tucson owners. Additionally, we urge Hyundai to address this issue promptly and transparently.
The vacuum pump on my 2017 hyundai has a faulty cap resulting in an electrical error to the CAN system. This causes dash lights abs 4wd parking break stability control tpms sensor check engine light to eliminate and the speedometer to not work. All of the systems are not opperating due to the system not being able to communicate. It is illegal and a safety issue to not be able to use the speedometer.
- West Salem, OH, USA
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Vehicle caught fire damaging wiring harness. engine has hesitation, AC system was damaged by fire. recall shows electrical system/engine and brakes in recall. Hyandai refused to replace citing missed oil changes. oil was changed regularly but not always at the dealer. These particular problems are exactly what the recall was for, problem is design and manufacturing the oil change issue has no effect. I want these fixed as soon as soon as possible
On July 22nd, the duel clutch malfunctioned & caused the vehicle gear shift to no longer engage. The car does not move in Drive or Reverse. It can only be pushed in Neutral or towed. This occurred while I was driving home on the highway with no warning lights or prior symptoms indicating a potential issue. The vehicle has not yet been seen by Hyundai but they did say that since my VIN was not registered to the existing recall, there is not much they can do & any repairs would be out of pocket. It has been seen by our family mechanic, PepBoys & has currently been sitting at AAMCO with no solution as of today since August 2nd. Geico said since this is a mechanical issue & not an accident, they cannot assist. Carmax Customer Relations (where I purchased the Vehicle on March 12th, 2023) has been informed but so far offered no solutions. I am told they cannot offer much assistance due to the 90-day warranty being surpassed, extended warranty not being purchased & the current milage on the car. A case with Hyundai Customer Relations has also been opened as of today, August 15th & they are escalating the issue to their legal department as we are considering taking legal action at this point.
I was driving the cars lights went off it started knocking then a scraping noise I looked under car the plastic cover was half off so I took off to see what the problem was 2 pieces of broken metal were on plastic cover and oil was coming out had to tow it took to dealership in Odessa where I bought to car still had packaging in it -?? dealership says my car is not one of the Tucson that has a recall on it-??why?
My truck was stolen so most likely they messed up my ignition. Before this my lights keep going out every time I replace one a different one goes out. Wheel always going out of air and my truck always jerking when driving or breaking. I am a victim of the -??Kia and Hyundai-?? boys in Baltimore city that-??s going around stealing people cars.
The 2017 hyundai tucson will trap you inside the car. The doors will work intermittently and other times they simply will not open. Even when the car is unlocked. This was recalled on certain models and years but not this one. Huge safety concern being trapped inside the car or stuck outside car.
Car has been hesitating to start this last week, Friday 6/2/23 warning lights came on & air conditioning stopped working. My local Hyundai shop is booked 2 weeks out so I already have an appt for 6/13/23. But on 6/2 I barely made it to a shop close to my home for a diagnostic check. Code P1111 was stored, cleared & retested. It's for fuel pump, circuit was tested & no faults were found & test driven with no return of code. Picked up car on Monday 6/5 with no issues. Tuesday car hesitated to start, 3rd time it started with no issue & no warning light/s. Today 6/7 around noon while I was making a turn the car completely shut off without warning. I've also noted that the oil level is always low, I have to check & put in oil at least every 2 weeks but there doesn't seem to be an oil leak. Also from stop to go at a light for example the car hesitates and then jerks forward. In the past I was told at a Hyundai facility that this is normal because of the dual clutch or something to that fact. The incident today was scary as there were a lot of cars behind me and cars coming towards me. The attached pic of warning lights was from Friday, 6/2/23.
Powertrain: Vehicle losses power especially going up inclines or hills. This happened before and I spent over 4500 dollars on repair of a catalytic convertor that failed. This was Late may of 2022. Now the car is back at a Hyundai dealership because the Catalytic Convertor has failed again it is Feb 2023. The car has extreme oil consumption which is one of the causes of catalytic convertor failures. The car in November of 2022 had a loss of power again but this time coils failed. Had all three coils and spark plugs replaced. The certified mechanic shop gave me the spark plugs and it was if they had a black felt on the tip of them. The mechanic said this was a sign of high oil consumption. High oil consumption is also a cause of coils and spark plugs failing prematurely. I have records to show how much oil I have bought and it is about 3 quarts every 1-2 months depending on how much I drive. This is extremely high and a sign of a faulty engine. It puts me in danger of being rear ended in traffic or on an open highway because it losses power. I use my car for work and sometimes that work takes me to small country towns. My work sometimes mean I get back when it is dark or get up when to get to work when it is dark. A car failure on a dark country road is unsafe. Yes a Hyundai dealearship in Decatur and Lubbock TX as well as a certified mechanic in Keller Texas can attest to no warning lights or codes and the car has high oil consumption. Inspected by two different hyundai dealarship service repair locations NO warning lights, no check engine lights, nothing to give notice of a problem about to occur. I have tried to deal with Hyundai but they refuse to accept that the issues are due to a bad manufactured engine. However all the signs point to that is the problem. Lastly the check brake light comes on but mechanics can never find a problem. So they replace the bulb but it just keeps happening. It will come on, stay on for a day, then go off. Just periodic
All the lights in the dashboard are on always, also the check engine light as well, and we found a recall issued for these cars campaign 18-01-026, tucson vacuum pump sealant application/ cap replacement (service campaign T3C) date September 2018
I have had my 2017 1.8L eco Hyundai Tucscon for 3 years now and recently it's been giving me signs of problems that are great concerns for safety, as well-known for this models; it only 62091 miles as of the day of this complaint. On Jan 15. 2023, I noticed that each time I start the car, it takes a little bit longer, then you hear a rattle sound and shaking of the engine block, then it start. Or the engine would suddenly slip, followed by a brief rattle sound while driving. I took it in for service to Manly Hyundai in Santa Rosa on Jan 27, 2023, but the mechanics there told me that they could not find where the problems are coming from, and that I would need to wait for an engine light to come on, as any diagnostic at this point maybe unnecessary and costly. Had I known that the 2017 Tucson had so many issues and recalls, or engine defects, specially the slipping or shaking on acceleration from idle, I would never put my money on a commuter like that. I AM STILL WORRIED FOR THE EUGINE NOT TO BLOW UP AS PER PREVIOUS INCIDENTS WITH THIS MODEL. Common issues: The18.0-liter eco 4-cylinder engines, which may have defective rod bearings. The bearings may wear prematurely. This can cause the engine to stall during operation. In extreme cases, a damaged connecting rod can puncture the engine block and cause the engine to leak oil onto hot components, leading to a fire. Please do something.
While driving, all of the warning lights on the dash came on and the car shut off. After pulling over, the car started again. The car was bought on 10/18/22 and the first incident was 11/7/22. It was taken back to the dealership, the lights were turned off and a few days later it happened again. This happened a total of 4 times. The last time only 3 lights came on. As of this complaint, the car has been in the shop since 12/22/22. There were no warnings before the lights came on. The Hyundai mechanic said that those lights mean there are major issues and it could be a safety hazard. The car was not bought at a Huyndai dealership.
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle was shuddering with several unknown warning lights illuminated. Additionally, the speedometer, turn signals, and temperature gauge failed to operate while driving. The vehicle was towed to the dealer, where it was diagnosed with electrical system failure. The dealer replaced the vacuum pump. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to Technical Service Bulletin: 19-01-010H (Tucson Vacuum Pump Sealant Application/Cap Replacement) however, the vehicle was not covered by the TSB. The failure mileage was 78,388. The consumer stated all warning lights illuminated and outside thermostat stopped working for about 20 minutes into the drive. Also, problems with shifting gears and gear shifter was stuck in park.
The components that are malfunctioning are the gas nozzle entrance, and the dual clutch transmission. It-??s available for inspection, and is being inspected currently at a dealership. My safety-??s been put at risk to combustion when filling gas, resulting in risks of fire and/or explosion. The dual clutch affects my, and others, safety with major hesitation, jerking, and risk of stalling at any given time. The problem with sparking at the gas nozzle entrance has been reproduced and recorded by the dealership server al times. The dual clutch was diagnosed as faulty and replaced twice, both within a two and a half year span (from which I was told it will continually happened and need to be replaced down the road). The issues have been inspected by dealership, KenGraff Hyundai Surprise, Arizona 85388. There were absolutely no warning lamps, messages, and/or symptoms of the problems.
The contact owns a 2017 Hyundai Tucson. The contact stated that on multiple occasions, upon acceleration from a stop, there was a 3-second delayed before the vehicle responded and sputtered and lunged forward. The contact stated that on several occasions while idling or coming to a stop, the vehicle hesitated. Additionally, the contact stated while in reverse, the audible alert system failed to operate. As a result of the failure, the vehicle almost struck a pedestrian. No warning lights were illuminated. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 43,000.
A D V E R T I S E M E N T S
- Sammamish, WA, USA