This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car shudders upon accelerating at low speeds and hesitated to respond to the gas pedal at low speeds. This shows itself when taking left hand turns where the car will stall for a second or two while turning before the car finally pops and the acceleration kicks in. The transmission feels unresponsive. This has been happening since my car had 5k miles on it but is worse now that it has 35k miles on it. The dealer says this is a characteristic of the dual clutch transmission, and that it-??s normal, but it feels extremely unsafe and not normal for an automatic transmission.
2022-1-09 Left the house to run errands and noticed the car seemed sluggish when I stepped on the gas to accelerate. I'd actually felt like this may have been happening for some time but it is a "Sport" and it always felt a little funky when you accelerrated. It was blistery cold so my initial thought was I left too quickly and the vehicle maybe needed time to warm up. It felt like the engine didn't either seem to be shifting to a higher gear, or getting enough power to accelerate which was very concerning as this happened as I pulled out onto a busier road, yet couldn't accelerate. I made it to my first stop but called my husband to express concern something seems off with the vehicle. I told him I would likely skip my errands and come home for him to take a look. After my stop, I started the Tucson up to head home - and now the check engine light came on (solid)! Apparently flashing check engine is more serious? I was able to make the drive home to unload groceries but the whole ride home I couldn't accelerate properly so it was a scary drive home, I drove slowly on backroads and used my flashers to get home safely. We immediately called the Hyundai dealer near us which closed. Called four times the next am as we needed whatever was going on fixed quickly. Once the vehicle was at the dealer, we learned it had complete transmission failure. Thankfully it appears this is under warranty. It is STILL at the dealer as it needed to get an inspector to come out to confirm it was transmission failure (which has now been confirmed 10 days later).
Transmission wants to studder or jump around violently during take off; loss of acceleration at low speeds. Normally have to stop and start again or floor the accelerator to make the vehicle proceed.
The contact owns a 2017 Hyundai Tucson. The contact stated that since purchasing the vehicle, the vehicle shuddered while driving from a complete stop. There was no warning light illuminated. Additionally, the contact stated that upon driving from a complete stop at a traffic light, the accelerator pedal was depressed, and the vehicle shuddered, jerked, and lunged forward, almost causing the contact to crash into the vehicle in front of her. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving from a complete stop. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 21,000.
The components that are malfunctioning are the gas nozzle entrance, and the dual clutch transmission. It-??s available for inspection, and is being inspected currently at a dealership. My safety-??s been put at risk to combustion when filling gas, resulting in risks of fire and/or explosion. The dual clutch affects my, and others, safety with major hesitation, jerking, and risk of stalling at any given time. The problem with sparking at the gas nozzle entrance has been reproduced and recorded by the dealership server al times. The dual clutch was diagnosed as faulty and replaced twice, both within a two and a half year span (from which I was told it will continually happened and need to be replaced down the road). The issues have been inspected by dealership, KenGraff Hyundai Surprise, Arizona 85388. There were absolutely no warning lamps, messages, and/or symptoms of the problems.
- Phoenix, AZ, USA
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vehicle has failed multiple times while driving in traffic forcing erratic, sudden and unexpected moves across traffic to get to side of road while trying to avoid accident. 1) ignition coil failure/cylinder misfire 3 occasions causing violent shaking suddenly while driving. Replaced all three times. $2,300 expense 2) transmission failure/slipping and then lunging within traffic and now undrivable. $7,200 quote from dealer to fix!
Piston rods blew through the motor. Needing to replace engine at 103,000 miles. Transmission slips and you hear a sputter when accelerating. Car jerks with driving and coming to a complete stop. Fails to accelerate and change gears when driving. Has no reverse.
The dual clutch intermittently shakes and hesitates while accelerating from a stop. Also, sometimes it's sluggish while driving and feels like it might stall. This is dangerous because if I needed to speed up to avoid a crash, I'm afraid the car may hesitate and be involved in an accident. There are recalls for other Hyundais with the dual clutch transmission for this same problem. Available for inspection upon request. Didn't show this to my dealer. No warning lamps. The engine has always intermittently shook and hesitated when accelerating from a stop. The feeling that the vehicle is sluggish and that it may stall AFTER accelerating while stepping on the gas pedal started recently around 19,300 miles on the odometer. I also reported this issue to Hyundai.
On my Drive seat the recline switch with not go back only forward. The dealer explain to me that the switch is going to cost me over $700. I recplace the Power Seat Switch for $49.99 and the Power Seat Switch Knob only cost $ $12.48, Now I am going replace the motor $257.22
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the turbo booster was faulty and needed to be replaced. The vehicle was repaired; however, the transmission then started slipping and would not properly change gears. The contact stated that the check engine warning light was illuminated. The vehicle was taken back to the dealer who diagnosed that the transmission needed to be replaced. The vehicle was not yet repaired. The failure mileage was 45,000.
The sunroof has issues closing. Barely is used and the sun shade will not close. Also the car rocks and stutters when accelerating. It stops after you get going. Dealership said this is normal.
Issues when trying to accelerate from a slow day pace or from a stop. Worse on really hot days and really cold days. It feels like the car is cutting out and/or hesitating. I have almost gotten hit several times due to this issue. The car is also idling very loud after start up. I have mentioned these issues the last 2 oil change appointments and nothing has been done or looked at. Stated I need to have the fuel emission system cleaned at 80k miles and that should help. That is my next step, but I have read a lot of the same complaints and wondering what has been done.
when en route to a Dr. appointment I was hearing a consistent knocking noise coming from the engine bay, the fast the rpm's were the louder the knocking sound. Upon starting the vehicle to leave the Dr. office the knocking was becoming very concerning in volume, so I decided to take it to the dealership approx. less than 4 miles. By the time that i made it to the dealership and had them inspect the noise they stated that they didnt trust the vehicle leaving their lot. It has been under their inspection process ever since. I have been having issues with them honoring the warranty i got with the vehicle upon purchase and the refuse to acknowledge the issue with the known recall on over 83% of the total Hyundai Tucson's of that years production run. When in contact with their "middle man" as she called herself, Hyundai has stated that if the engine is in need of replacement that they will only cover up to 80% of the total repair cost ($9,9**.**) leaving myself with close to $2,000 to pay for a vehicle in warranty.
My vehicle is not accelerating properly because of the transmission is failing for no reason. Sometimes it revs up to 4k RPMs and the car is barely moving. This can cause an accident since I can-??t merge or change lanes quickly.
The transmission consistently slips, or does not engage. It sputters, jerks, or simply does not go when the accelerator is depressed. One incident was so bad that when it finally engaged, it threw me back against my seat then sputtered and moved ahead slowly, all while merging into traffic. Very dangerous!
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at various speeds, the vehicle would suddenly lose motive power and would not immediately accelerate while depressing the accelerator pedal. Additionally, the vehicle would not exceed 60 MPH while depressing the accelerator pedal. The vehicle was taken to the local dealer who indicated that no failure was found. The contact was informed that the vehicle operated as designed. The contact also stated that while operating the vehicle, the brake lights remained illuminated at all times. The vehicle was taken to the local dealer who replaced a sensor and the failure was remedied. No further information was available. The failure mileage was 68,000.
The dual clutch transmission is faulty. It jerks, acts like its going to stall and does not accelerate properly. It almost caused an accident while driving through an intersection. The vehicle didn't accelerate moving through the green light and acted like it was going to stall. Very dangerous!
The 2017 Hyundai Tuscan dual clutch transmission is seizing and unable accurate above 40 -45 mph. It is also unable to engage into reverse. It will shift into reverse, however will not move even when one places their foot on the gas pedal. The Hyundai Tucson seized while driving and I was almost hit in traffic. The dealerships in the Austin area have not been helpful as the closest they state they could look at it is November or December 2022 for a diagnostic and they are not willing to honor the powertrain warranty. After doing some research it seems a commen issue among Tuscan owners and is very similar to the issue Hyundai had with recall # 149 as related to the 2016 model. The vehicle is hazardous and unsafe to drive. The vehicle is putting the safety of myself and others at risk. There was no warning what so ever until later in the day when the check engine light came on. It is available for inspection.
Transmission jerks and shakes intermittently while slowly moving forward, can shake very violently, for example, waiting in line or at a stop light with foot on brake/slow release.
A D V E R T I S E M E N T S
- Englewood, CO, USA