This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the brakes failed to work as intended. The contact was unaware if there were any warning lights illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 24,919.
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at approximately 60 MPH, the ABS, and Blind Spot Detection (BSD) warning lights and several other unknown warning lights illuminated. The contact stated was able to continue driving; however, the warning lights remained illuminated. The contact drove the vehicle to a local dealer who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the warning lights illuminated and then started flashing. Additionally, the contact depressed the accelerator pedal and the vehicle hesitated before gaining forward momentum. The contact researched online and related the failure to NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The manufacturer was not informed of the failure. The failure mileage was approximately 89,000.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) and 21V727000 (Engine) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the engine had seized. The vehicle was towed to the local dealer but was not yet repaired. Parts distribution disconnect. The failure mileage was 100,000.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) and 20V543000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repairs. The dealer informed the contact that the engine needed to be replaced; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- West Orange, NJ, USA
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The contact owns a 2017 Hyundai Tucson. While at a complete stop, the contact stated that white smoke began to emit from the engine upon the depression of the accelerator pedal. The vehicle then began to stall as the check engine light illuminated; eventually, all warning lights illuminated on the instrument panel. The contact made multiple attempts to restart the vehicle however, the vehicle failed to start up. The contact had the vehicle towed to an independent mechanic where they informed her that there were two recalls on her vehicle; NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) and 21V727000 (Engine). The mechanic recommended that the vehicle be towed to a dealer for service. Both the dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000. Engine needs to be replaced, case #[XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).-??
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 30 MPH, the contact noticed that the ABS warning light was illuminated. The contact continued to drive to the destination. The contact took the vehicle to a local dealer who diagnosed the failure as the tail harness and lamp as well as the ABS sensor needed to be replaced. The vehicle was not yet repaired. The dealer was still awaiting the arrival of the part to repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 28,223.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the part to the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact received a notification for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the parts for the recall repair were unavailable. The dealer had been notified about the issue however, the contact was informed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Wallace Hyundai (3801 SE federal hwy a, stuart, fl 34997) was made aware of the recall and informed the contact that parts were not yet available. The contact was placed on a waiting list. The manufacturer was made aware of the issue. The contact was informed that the part would be expedited and an appointment was scheduled for August 2021. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called universal Hyundai (12801 South, S orange blossom trl, orlando, fl 32837, (321) 418-3733) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (service brakes, hydraulic) however, the part to do the recall repair was not available. The vehicle was taken to regional Hyundai (2380 w. kenosha St, broken arrow, ok 74012) and the contact was informed that the part was not available to do the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Elder Hyundai (19077 hall rd, macomb, mi 48044, (586) 838-1667) was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called frank Hyundai (3150 national city blvd, national city, ca 91950) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Hyundai of el paso (8600 Montana ave, el paso, tx 79925) and the manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The local dealer Hyundai of el cajon located at 1385 E. main St, el cajon, California 92021 was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact discovered that her vehicle was included in NHTSA campaign number: 20V543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Round rock Hyundai (2405 N. interstate hwy 35, round rock, tx 78664, (512) 920-5397) was contacted and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 25 mph, the oil warning light illuminated. The vehicle was not taken to be diagnosed nor repaired. Ganley Hyundai of parma (7115 brookpark rd, parma, oh 44129, (216) 539-2863) was contacted and an appointment was scheduled to have the vehicle diagnosed, which was still pending. The manufacturer was not notified of the failure. The failure mileage was approximately 22,000. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- San Bernardino, CA, USA