CarComplaints.com Notes: The 2016 Tucson comes with a dual-clutch, 7-speed transmission. But Hyundai forgot to tell you about one key phrase – zero-move. That's right, an alarming number of owners have said their SUV wouldn't accelerate after a stop.
Turns out that's because the transmission's application logic has been stumbling all over itself. Hyundai recalled the issue in September 2016, but it's difficult to say if owners are out-of-the-woods, or if this is just a sign of things to come.
10.0
really awful
Crashes / Fires:
2 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
17,939 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Yes, I have a 2016 Hyundai Tucson. In 2019 I had a problem with my door opening on my driver side. Dealership did diagnostic and found out the door actuator was bad and they replaced under Hyundai warranty. 3 weeks later the same thing happened to my passenger rear door. This time, the door would not open at all! from the inside or the outside. It was completely stuck shut. A huge safety issue that could lead to a fatality depending on the situation of the vehicle. Again, took to the dealership and they did the diagnostic finding the same issue as before and replaced the door actuator. Now it is April of 2021 and I am having the same issue with my passenger door. Same issue, but now my vehicle is out of warranty and the dealership said I will have to pay for the total repair out of pocket. This needs to be a recall and Hyundai should be responsible for the cost.
When parked with either the engine running or not, front passenger door requires repeated pulls on exterior handle to open an unlocked door. Door opens fine using interior handle. This problem began approximately one month ago and now the driver's door is exhibiting the same symptoms. Both doors open fine from interior handles but require multiple (up to 5-6) pulls to open with exterior handles. This is a serious safety issue and it is troublesome that the driver side door is now exhibiting the same symptoms. Upon checking online, I see posts describing similar issues with 2015/2016 Tucsons.
Right rear passenger door latch would not open from inside or outside. Now the left rear passenger door latch will not open from inside or outside. The driver door does not open always when using the key fob even though the batteries have been replaced. This is a serious safety issue and should have a recall on the door latch assembly mechanisms. I have a 2016 hyundaitucson ltd but am reading on the internet that many 2015-2017 Hyundai owners are having the same issue. My grandchildren are at risk in the backseat! please check into this issue quickly.
- Lexington, SC, USA
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The rear passenger door will not open from the interior or the exterior. It was parked and I tried to open the door and it will not move. This is a huge safety issue because you cannot get out that door. This happened to 2 other doors also. One was covered because it was still under warranty, it is now past my warranty.
The driver side front door will not open from the outside after it has been locked and unlocked with key fob or key. The vehicle was parked and locked with key fob then would not open. You have to climb through the passenger side and open from inside.
The rear passenger door will intermittently not open from the inside or the outside. The lock clicks appropriately when locked and unlocked but the door will still not open. After lots of attempts it will suddenly open from the outside. Then later when you try again, it won't open again.
On my 2016 hyundia Tucson the left rear door will not unlock and can not be opened from the outside or inside. Sometimes I could hit the door and it would open but now it will not.
Door handle will not open back door, and front door handle driver side must be pulled multiple times before opening. Rear door will not open at all. Latch mechanism not working properly.
For no apparent reason, the right rear door will not open while the vehicle is parked or in motion. The power door lock button operates correctly, but the rr door will not open either from inside or outside. There has not been any damage to the door, electrical system, or vehicle. This is a major safety concern should the vehicle catch fire, or be involved in a collision with a child in the rear seat. I have researched online " why won't my rr door open on my 2016 Tucson". I've learned this is an on going problem with many Hyundai owners since 2018. I have not taken the vehicle to the dealer yet, but I plan to soon. Some vehicle owners have paid the dealer over $1,300 to repair the door. I am a retired police investigator, and I know the danger that such an issue like this can cause. I believe there should be a national recall on this problem. Thank you. Respectfully submitted
R/R door lock actuator failure. Door will not open. Safety hazard for anyone in rear seat to exit vehicle. Appears to be a known issue that isn't addressed by the manufacturer. Passenger got into car with no issue. 15 min drive and when arrived at destination door was inoperable. Locks/unlocks with no issue. When pull handle from interior and exterior no response inside the door. $500+ to fix
My 2016 Hyundai Tucson was failing to accelerating after a stop, and shuddering / slowing down while driving. This is very alarming especially while driving on busy roads in which you could easily cause an accident by not being able to accelerate. I took my car to Hyundai to find out it is an issue with the dual clutch transmission (again, in 2021) - while I have done my research and found there was a safety recall in 2016 for this issue I was surprised to find that Hyundai would not cover the costs of repair. I have filed a claim with Hyundai but have not received any contact back. My vehicle is unsafe to drive, and I am being told I will be charged storage fees if I leave it at the dealership service center without repair while I wait to settle my claim. The vehicle is unsafe to drive, due to an issue that has previously been recalled.
Door actuators fail and doors cannot be opened. This is a huge safety issue and Hyundai has not addressed the issue with an updated design or recall on older failing door actuators. Note, when I say old, these are 5-6 years old. As a first responder, I am appalled that this issue has not been addressed and resolved already. If I am trying to gain access to a person involved in a wreck and I have to request or perform advanced extrication simply because of poorly designed actuators then the families of those entrapped victims should be able to sue Hyundai for damages.
In 2019, the rear passenger door failed to open from inside or outside. We had it repaired by Hyundai dealership. Now, the passenger front door is doing the same. We can understand one bad part, but found it too coincidental that it happened twice. Neither was due to operator caused damage or misuse. We researched it and found many others suffering the same issue. This is a safety hazard and should be covered by manufacturer. This vehicle is primarily single passenger use with occasional use of the other doors to put groceries in/out. Had it been failure from overuse, it would have been the driver door.
Rear passenger door on drivers side does not unlock. Started as random last summer but now does it all the time. 4 months past warranty date. 52,000 miles
This happened last month as well. Drivers side rear door will not open while it is parked and on, it locks and unlocks but will not open from the inside or outside while it's unlocked. Last time it fixed after pulling on it approximately 25 times total. I have tried manually and automatically locking and unlocking and trying to open but nothing works. This time is is not working and becomes a safety hazard especially with children.
The passenger side back door will not open when car is unlocked. The door will not open from the inside either. The handle has to be pulled forcefully several times before the door will open.
Child safety lock switch not operational on passenger rear seat. Cannot open the door from inside or outside. Cannot open dood to change switch position
A D V E R T I S E M E N T S
- Hitchcock, TX, USA