We purchased a 2016 Hyundai Tuscon in July 2020 from Key Hyundai Milford Ct. We have become aware of serious engine problems with the vehicle such as, severe oil consumption, sudden stalling and loss of power at traffic stops, loud continuous rattling from the engine compartment. We took the vehicle to a mechanic her in Pittsburgh where we now live and were told that there appears to be a serious problem with connecting rods and that we may end up having to replace the engine at our own expense. We have had this vehicle for only 3,00 miles and one and a half years, we were never notified of the engine issues. We were assured that the vehicle had been well maintained and was in perfect condition. We are writing to see if this its under the CT Lemon Law and/or if there specific remedies that we can pursue. We tried contacting the dealership but we received absolutely no assistance and washed their hands of any responsibility. Thank you in advance for any assistance that you can provide, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Pittsburgh, PA, USA

Engine failure at approximately 80,000 miles. No oil observed in engine, dipstick smelled of burnt plastic, no grit or sludge observed on dipstick or exterior of engine, no smell of burnt oil or blue smoke from tailpipe. Audible engine slap, no check engine lights were illuminated in dash, oil light flickers on for less than 3 seconds after engine turned over. Mechanic identified engine failure and also noted there was no oil in the engine, recommended we call Hyundai corporate office. Engine near seizure, as a result, if engine seizes, this could potentially bring the vehicle to an abrupt stop at highway speeds and can result in a catastrophic accident or engine fire. Engine still under warranty, dealership attempting to say engine failure caused by "sludge issue", but no proof of engine sludge found upon inspection. Oil change records provided to dealership upon request. Hyundai corporate was called, given the run-around.

- Mechanicsville, VA, USA

I purchased the car in June 2021and took the car back within the month due to the driver door having issues locking and unlocking. Today on 2/5/22 as i was driving my car on the express way my engine light, battery light and oil light came on and my car began to shake. As i got off the express way my car cut off in the middle of traffic while i had 2 kids in the car in the city of Houston-??. In October i was told that i was having oil consumption issues and was having to take my car back every 1,000 miles. And then was told that-??ll it-??ll be $900 to get a decombustion cleaning. I am unsure of why my car has stopped today. I-??ll be back to let y-??all know.

- Houston, TX, USA

3 safety concerns with the vehicle- 1) - the front passenger side door will not open from time to time when unlocked- you need to crank on the out side and inside handle at times to get the door to open. This is a concern if I were to ever get into an accident. The locking mechanism has had to be repaired on both rear doors for the same issue- potentially keeping a passenger from exiting the vehicle in the case of an emergency. 2) the car jerks when accelerating from a complete stop every single time you drive - and you have to put your foot way down (like slamming down) on the gas pedal in order to get up to the right speed-?? (I have never had to do this in the other 4 vehicles we own - only in the Hyundai) 3) oil consumption concern. The car is using way too much oil then it should. I change the oil every 5000 miles and it is going into Hyundai 2/4/2022 in West Allis, WI for an oil change - (and to get the passenger door fixed) I had to add oil on 2/2/2022 because the oil level warning light came on - and it was almost empty. I-??ll be requesting an oil consumption test. This should be covered by Hyundai due to this being a safety concern with the engine. This has been the worst vehicle e have ever owned. I have 3 daughters that drive this vehicle and it scares me thinking that if one were to ever get into an accident that they or one of their friends would be seriously injured - for either A- not being able to get out of the vehicle or B- the engine starting on fire due to the oil consumption problem.

- New Berlin , WI, USA

1. January 7, 2022 my vehicle began to lose engine power, as I began to try and find a place to pull over safely, the car stalled. It would not immediately start again for several hours. It had to be pushed out of the way. The engine failed due to wear of connecting rod bearings with no previous indication of engine issues. 2. Due to the sudden stall and having to push the vehicle to a safe location, myself and passengers could have easily been hit by another vehicle. 3. A dealership has confirmed the failed rod bearings. 4. The vehicle's engine has been inspected and photos taken by the dealership and submitted to Hyundai corporate. 5. It was not until the car stalled that the oil light illuminated. When I started the car back up several hours later, all lights were gone and no error codes were present. There was no previous warning lights before this incident.

- Emporium, PA, USA

The engine has Rod Bearing failure. The engine is a Gamma GDI 1.6 L engine- the same engine that was recalled from the Veloster, for this problem but the Tuscon was not included in the recall. Hyundai has stated they recalled the Gamma GDI 1.6 L due to metal shavings being left in the engine during production that overtime created wear on the rod bearings leading to failure and engine failure. (Which is exactly what is wrong with my vehicle) Hyundai has said they will not fix my engine, and that it is out of warranty. It has been inspected by 2 local mechanics who have confirmed the diagnosis, I have called Hyundai corporate and the local Hyundai dealerships who have provided no help and requested $250 to even look at my vehicle. The oil light came on right before the engine started knocking and it was taken directly to a mechanic. I purchased this vehicle 1 year ago from a reputable used car dealership who will not help me either, the vehicle is now out of warranty, and I still owe $17,000 on the loan. A new engine is $10,000. Hyundai needs to step up and fix this issue.

- Hartsville , TN, USA

Failed intake valve/compression valve. It is currently at the dealer I bought it from. I was driving in traffic and it had no power at all. I was almost rear ended several times trying to coast off the road. The dealer took the engine apart and put it back together 3 times and informed me that it will need a new motor. There were no warnings at all before this happened. The dealer nor Hyundia has tried to work with me on the cost. The purchase price was $14,000 and they want to charge $8000 for a new motor. I am still paying for the SUV that isnt running.

- Bowling Green, KY, USA

The contact's son owns a 2016 Hyundai Tucson. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was towed to the dealer, and the dealer replaced the spark plugs; however, the failure recurred. The vehicle was then towed to Wiesner Hyundai (1645 Interstate 45 N, Conroe, TX 77304) and diagnosed with engine failure, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer. The failure mileage was 107,727.

- Beaumont, TX, USA

This same oil leak issue has been addressed at least 6 times and is worse than its ever been. 1-16-20 9-12-20 1-8-21 1-22-21 5-17-21 9-10-21 The Oil pan was replaced on 09-10-21 at 109,331 miles. At around 2,000 mile after this service noticed oil spots again in my driveway, it seems to be leaking in the same spot. I called for an appointment on November 1 to have it looked at and you were about a month out, so I had to make an appointment for November 29th. The problem seems to be getting worse and I dont feel comfotable driving it. I called service twice in the last week and was advised to leave it in case an appointment opens up. Please see service history, check, and advise. I have a college visit with my son in Maryland on November 15 and had to rent a vehicle.

- Andover, NJ, USA

The Engine block overheated and seized causing a connecting rod to break and eject from the bottom of the vehicle. I was driving down a highway when this happened with no indication or check light of the problem on the dashboard. I heard a snapping noise which was the connecting rod breaking and then ejecting out of the engine and then the engine smoked, and the car immediately lost acceleration on a packed highway and had I not responded quickly - I would have caused a serious accident. I had the car towed to a repair shop initially and they diagnosed it as engine seizure with massive engine failure and they told me to send it to Hyundai dealer in Algonquin IL, which was where they confirmed the diagnosis - it seemed suspicious to me as I have had all maintenance done with Hyundai besides my tires. They told me the engine overheated and seized which caused the connecting rods to snap, I had visited my dealership recently the prior month for an oil change and they did not indicate any major problems with my vehicle. The car had to be towed to my local dealership McGrath City Hyundai as I have no way to drive to the other dealership as it was so far way. I'm waiting now almost half a year for an engine replacement and no word from the manufacturer or dealership on this matter.

- Chicago, IL, USA

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at 65 - 70 MPH, the vehicle lost motive power and there was smoke coming from the bottom of the vehicle. Additionally, the vehicle made abnormal sounds. Upon the vehicle being placed onto the tow truck, there was oil leaking from underneath the vehicle onto the ground. The vehicle was towed to the dealer and diagnosed with rod bearing failure in the lower part of the engine, which caused a hole in the engine block. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 75,000.

- Beaverton, AZ, USA

The contact owns a 2016 Hyundai Tucson. The contact stated while driving 55-60 mph, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact stated that she was able to park on the side of the road before the vehicle was seized. The vehicle was not drivable. The contact towed the vehicle to her residence. The vehicle was then towed to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired however, started to experience failure with the brakes. The contact took the vehicle to the local dealer and was informed that the VIN was associated with NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulics). The dealer completed the recall repair however, the failure with the brakes recurred. Additionally, the rear driver-??s side door failed to open. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 39,055.

- Pueblo, CO, USA

The contact owns a 2016 Hyundai Tucson. The contact stated while his daughter was driving 25 MPH, she heard an abnormal noise. The contact stated multiple unknown warning lights were illuminated. The driver was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to another daughters' apartment. The contact spoke to the local dealer and made them aware of the failure. The dealer had the vehicle towed to their location to be diagnosed which was still pending. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was 92,933.

- Austin, TX, USA

At the end of November 2021, my oil change light came on, which was odd because I was not due for an oil change. Brought the car in, they changed my oil and the light was gone. Barely a week later, the oil light came on again. I had some guys at work check it and they said I barely had any oil. I scheduled another appointment but never made it. I was driving on the highway when my car starting shaking uncontrollably and dropped down to barely 20mph. I almost created a pileup as cars behind me were swerving out of the way. I was almost hit multiple times and could barely get my car over to the breakdown lane. My check engine light also came on as my speed dropped. I had it towed to a nearby independent garage where the mechanic told me the diagnostic codes showed that I had misfired cylinders. He suggested I bring it to a Hyundai dealership to submit a claim as he knew that those type of engines were having issues. I had it towed again to the nearest Hyundai dealership, where they confirmed that 2 of the cylinders had failed. Hyundai confirmed with me that they had every record of me coming in to the dealership to get any required maintenance done on the car, yet the engine dies when it barely goes over 100,000 miles. And to top it off, when I asked for an estimate for repair, they quoted me $17,000 to fix it!

- Watertown, MA, USA

I was at a stoplight waiting to turn right. When there was a safe break in traffic I began the right turn, but the engine made a clunking noise and stopped accelerating in the middle of the road. At this point, cars were getting close to me and my car wasn't speeding up, so I turned on my hazard lights and managed to inch onto the shoulder. I had my 5 month old baby in the car with me, so his safety, my safety, and the safety of others on the road were at risk. We took the car to our local Hyundai dealership and they said they couldn't diagnose the issue unless they took the engine apart. They checked all of the fluid levels and electrical connections, the battery, all of that was normal but we didn't have the $500+ they wanted to take the engine apart, so that did not get checked. This car had less than 100,000 miles on it and was in great shape. We had it for less than a year and did not even drive it every day. There were no warning lights or messages or anything to let me know that there was a problem. The engine starting making that clunking noise about five minutes before it died. I was on the highway and got off the nearest exit to check for problems but the car stopped moving before I could get someplace safe to take a look. Other than that, there was no indication of any issue, and no issues spotted during any routine maintenance/oil changes.

- Crestwood, KY, USA

I had the same problem over and over again. Did not show any used oil at that time. Between oil changes, the car was 2.5 quarts low again. There is no evidence of leaks and no smell or smoke from the exhaust no lights indicating the is a problem. My engine is beyond repairs and must be replaced. The car is housed in my daughter's garage because I am unable to pay for a rebuilt or new engine.

- Towson, MD, USA

Started having issues with acceleration after getting gas. Thought it may have been bad gas. Took to independent mechanic who changed all spark plugs, coil packs, catalytic converter. Next month during regular oil change (every 3000 miles), tech told me that I was low on oil and that it looked as if the engine was burning oil. He stated that he had seen multiple engines from Tuscons burning oil and to get in touch with dealer.

- Newark, TX, USA

While driving on the freeway in high traffic, my vehicle suddenly shut off. I re-started it and exited the freeway and drove to a mechanic. Mechanic said vehicle was almost completely out of oil, but there was no visible oil leak. He heard a engine knock and after investigating, found the engine was consuming large amounts of oil and caused damage to the engine. There were no warning indications.

- Houston, TX, USA

I need to let you know my 2016 Hyundai Tucson is using oil so bad it's getting out of control. No matter what we do it continues to happen. It has been using more has then it use to also. Its getting ridiculous. I love my car but I'm ready to go back to a different make all together if they don't do something to fix these issues. My Tucson is not the only one that does it. I have a family member who has to put a new engine in here due to this. I can not afford to buy my car and then turn around and have to put a new engine in it. Something needs done asap. I'm contacting a lawyer due to the many other issues not listed. Like it trying to die going down the highway. This has been going on since around June 2021

- Piketon , OH, USA

Purchased the car new. A year or so into ownership the car began to bog down upon acceleration for a dead stop (stop lights, etc). I voiced my concern multiple times when I took the car to the dealership for regular services. I was told this is just the way this turbo performs. No reason to be concerned. I almost got his a few times due to this issue. again voiced my concerns was told the same thing over and over again. The next issue was when i would turn the oil light would flicker on and off. Still was told probably nothing but a short somewhere. Then we checked the oil and it was down a quart. took it in to the dealership they changed the oil and said to just "keep an eye on it". 3 weeks later the engine completely failed and seized. Had to have the car towed, paid that out of pocket. That was in July. Still no repairs done, they say they do not have a loaner car to give me and if I want a rental I would have to pay for it out of pocket and once the repairs are done and I have my car back I could contact Hyundai to possibly be reimbursed. This is so ridiculous! This engine should have been a recall as far back as 2017! So all summer we had to drive our old backup vehicle which has no ac and is not a great commuter vehicle. Someone should have to pay for all this inconvenience and cost. The date the engine completely failed is the date I have proved as the incident date.

- Anderson, SC, USA