CarComplaints.com Notes: The 2016 Tucson comes with a dual-clutch, 7-speed transmission. But Hyundai forgot to tell you about one key phrase – zero-move. That's right, an alarming number of owners have said their SUV wouldn't accelerate after a stop.

Turns out that's because the transmission's application logic has been stumbling all over itself. Hyundai recalled the issue in September 2016, but it's difficult to say if owners are out-of-the-woods, or if this is just a sign of things to come.

10.0

really awful
Crashes / Fires:
2 / 15
Injuries / Deaths:
1 / 0
Average Mileage:
23,362 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Hyundai Tucson engine problems

engine problem

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2016 Hyundai Tucson Owner Comments (Page 16 of 18)

« Read the previous 20 complaints

problem #46

Mar 202017

Tucson

  • 27,879 miles

A D V E R T I S E M E N T S

Same complaint as before they cannot duplicate at dealership. There is not a recall on this VIN number even though it was manufactured during the dates of the recall I found out. I am seriously thinking about hiring a lawyer because I do not want a car that is not safe for my grandchildren. This time again would not accelerate when going into traffic. It is very terrifying.

- Saint Joseph, MO, USA

problem #45

Jul 092016

Tucson

  • 9,644 miles
Dangerous vehicle - same thing as previous complaint. You never know when you have acceleration and are fearful of going into traffic. Also on a hot day the air condition would not work and they could not duplicate.

- Saint Joseph, MO, USA

problem #44

May 112016

Tucson

  • 3,739 miles
Dangerous transmission. Whilie the car was in motion going down an on-ramp to get onto the interstate I proceeded to merge into traffic only to find out that I did not have any power. The car was still on but there was not any acceleration, I kept pressing and pressing and nothing. So I pulled off the road so a semi wouldn't run over me. I put the car in park and then waited about a minute. I was able to get the car moving a little bit at a time. Once I reached 70mph it was like it wouldn't shift gears. So I decided to drive it to the dealership. While stopped at a stop light I proceeded into the intersection only to have it not be able to move anymore so I was blocking traffic. I put the car in park and did a diagnostic only to find out there were no issues. Clearly this function does not do it's job in reporting the problem. The service manager was not able to get me an appointment until 5 days later to look at it. Only to find out they could not replicate this issue. I thought it was in my head because this started when I only had the car a month. You never know when it is going to happen. Also, the car will lunge at low speeds and sort of buck.

- Saint Joseph, MO, USA

problem #43

Apr 042017

Tucson

  • 7,000 miles

A D V E R T I S E M E N T S

There are several problems. The dual clutch an automated manual transmission on my 1.6-liter turbo version hesitates up to several seconds when accelerating, this can occur when turning, accelerating from a full stop, moving at a slow speed 1-5mph. The tachometer revs up but the car stays stationary. This happens multiple times a week. The scariest time was when I was attempting to merge on the highway and the car did not accelerate and cars had to swerve to avoid hitting me.. additionally if you are in bumper to bumper traffic inching along, it hesitates to accelerate and when it finally does, you're afraid you will hit the car in front of you. I have found when inching along 1-5 mph during rush hour traffic that I must leave 1-2 car lengths in front of me due to the lurching and hesitation. Supposedly the recall in September 2016 fixed this issue but it did not. When I contacted Hyundai motor company headquarters, they told me the car is working as designed. So they designed it to lurch and not accelerate? doesn't seem right to me. I have documentation of my contacts with the local dealer and corporate, but not with me today.

- Littleton, CO, USA

problem #42

Mar 032017

Tucson

  • 6,300 miles
Sporadically when you step on gas to accelerate, it will just "bog down" and will not accelerate. This has happened many times both at around 20 mph or around 55 mph. It will not recover unless you take your foot off the accelerator completely and wait for several seconds. I tried once when it did this, to just keep the accelerator down to see if it would recover. It did not, it just slowed down till it stopped.

- Cottage Grove, MN, USA

problem #41

Jul 012016

Tucson

  • 5,000 miles
Transmission acceleration lag/unpredictability and poor shifting causes unsafe conditions. Primarily when starting from stopped position but when driving also. Engine will rev but vehicle won't move and suddenly it will shift into gear sometimes lunging forward.

- Reidsville, NC, USA

problem #40

Jun 022016

Tucson

  • miles

A D V E R T I S E M E N T S

The car was purchased June 1, 2016. Found that the transmission does not engage correctly from a stop. The car revs and doesn't move then all of the sudden it takes off. You never know when it it going to happen. And you never know how fast it is going to go once the transmission engages. There have been many times that I have felt like I could hit someone because the car "takes off" on its own. I am hesitant to take off in traffic because I never know if the transmission is going to engage correctly. They say it is the duel clutch causing the issue. I have taken the car into the dealership 3 times. 10/7/16 recall 16-01-038, dct logic update operation 61C077R0, 16-01-057, 11/18/16 dct update operation 60C095ri, also reset adatt valve, 2/10/17 took the car in because still having same issue, was told "that's how the car drives". I have also reported the situation to Hyundai, case #10008011 and they took my information but haven't gotten back to me. I am afraid to take the car on extended trips because I don't feel safe driving the car. Someone is going to get hurt or even worse if this situation is not resolved or these cars aren't taken off the road.

- Crown Point, IN, USA

problem #39

Oct 012016

Tucson

  • miles
Rough idle, also while stopped in drive engine seems to race and car feels as if didnt have foot on brake it would race foward

- Bryan, TX, USA

problem #38

Feb 112017

Tucson

  • 12,000 miles
The contact owns a 2016 Hyundai Tucson. While driving approximately 60 mph, the engine suddenly shut off. The contact indicated that the failure occurred on multiple occasions. The vehicle was taken to the dealer, but the cause of the failure was not determined. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 12,000.

- Fairfield, CT, USA

problem #37

Feb 012017

Tucson 4-cyl

  • miles
Had recall 16-01-057 performed at local Hyundai dealer in hackettstown and since then have had multiple issues with it not moving when at a traffic light like transmission is slipping and then it grabs and almost causes accident..dealer says that recall would not make it do this and when they drive say there are no issues.there are multiple other people on internet having same issue, so not something I am making up. When is something going to be done about this before someone is killed.

- Hackettstown, NJ, USA

problem #36

Sep 152016

Tucson

  • 300 miles

A D V E R T I S E M E N T S

Vehicle contnues under in motion city streeet driving conditions cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.exactly as recalled for other 2016 tuscon but this does not match VIN database. Dealer denies there is a problem and states the vehicle is being driven wrong quoting the drivers hand book which basically says the vehicle not usable in stop and go conditions.there are hundreds of simular complaints of 2016 tuscon that did not fit in VIN NHTSA or Hyundai database, or continued to have same problem after recall repair performed or dealers denying there was any recall.

- Incline Vill, NV, USA

problem #35

Aug 012016

Tucson

  • 7,000 miles
The contact owns a 2016 Hyundai Tucson. While at a stop light with the brake pedal depressed, the vehicle vibrated. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,000.

- Orlando, FL, USA

problem #34

Apr 012016

Tucson

  • 8,000 miles
My Tucson slows down when I press down on the accelerator to speed up. It did this multiple times on my trip from Indiana to Colorado. This is extremely dangerous! I saw an upcoming recall which Hyundai does not have any fix for yet, but it appears to only be on specific ones with dual clutch. I don't think mine has that, but it definitely has safety issues and Hyundai will not assist me with it. There are multiple other issues with my new vehicle also which I cannot get assistance with and have filed multiple complaints, multiple places.

- Columbus, IN, USA

problem #33

Oct 142016

Tucson

  • 8,000 miles
The contact owns a 2016 Hyundai Tucson. The contact stated that while stationary, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 8,000.

- Shippensburg, PA, USA

problem #32

Oct 122016

Tucson

  • 6,100 miles
I took my 2016 Tucson into the dealership on 9/23/2016 to address the dual clutch transmission recall. Prior to that, my Tucson would randomly jerk, not accelerate when pressing on the accelerator, and the rpms would go haywire. Now, 10/12/2016, after I took it in for a recall, I am still experiencing the same issue. It's happened once in slow traffic, and just this morning on the highway on my way to work. This time however, the Tucson's rpms went from the 2X area to the 4X area without provocation, causing the Tucson to drastically accelerate, almost causing me to rear end someone. This was without me manually accelerating. At this point, I feel like I'm driving a deathtrap and am utterly disappointed that Hyundai has done nothing to truly correct this issue.

- Cheektowaga, NY, USA

problem #31

Sep 122016

Tucson

  • 7,000 miles
Problems with vehicle since purchase. Brought cat back to dealer for repair 4 times, but problems still remain. Prior to last software upgrade, car would not accelerate after stopping, would jerk without warning, slow going up hill, would roll back, and would stop and then propel forward. Once last recall (3) done, the car still in not driving appropriately. Car runs rough, still jerks, still slow to go up hill and still intermittently stops. Transmission warning (over heated) came on, yet the computer did not make note of it when read for problems as if it never happened. Car is unsafe, is not driving as expected nor as it should. Gas mileage is also very low, considerably lower than what was promised upon purchase.

- Bethel Park, PA, USA

problem #30

Sep 032016

Tucson

  • 300 miles
The contact is a lawyer for a young woman who leased a 2016 Hyundai Tucson. While driving for a period of time, the contact noticed an odor inside the cabin of the vehicle. The contact became disoriented and drove home. The contact also experienced trouble speaking and coordinating words. The contact went to the hospital and was diagnosed as having some toxin affect. The vehicle was diagnosed by an independent mechanic and it displayed high levels of an unknown toxin inside the cabin. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was less than 1,000 miles. Updated 10/25/16

- Manhattan Beach, CA, USA

problem #29

Sep 092016

Tucson

  • 12,000 miles
The dual clutch manual transmission "freezes" in neutral even though the car is in drive. The vehicle won't move. This is a dangerous situation. It happens sporadically. The engine is also very balky and sluggish on acceleration.

- Garland, TX, USA

problem #28

Aug 242016

Tucson

  • 2,800 miles
When I try to accelerate from a stop at at a slow speed this car has extreme lag. Sometimes it can take up to 3 seconds for the engine to respond and then all of a sudden the car jumps and accelerates too quickly. This problem has made it very difficult to judge when I can cross traffic because I never know when the car will actually accelerate.

- Denver, CO, USA

problem #27

Jun 182016

Tucson

  • 10,800 miles
There is a problem with the 1.6L turbo dual clutch transmission. On three or more occations, pressing the accellerator after being at a couple stop at a traffic light resulted in the vehicle revving to the redline and the car not moving. The last time it happened (June 18th 2016 ~2pm), the car began to roll backwards because I was on a slight incline. I almost hit the vehicle behind me. I tried tried putting it in park. I tried switching to manual mode. I tried turning the car off and on. Nothing worked. It would not move. It was as though it was stuck in neutral. Then without reason, it began to move again. When it did move, it was extremely jerky and lurched forward a couple of times. That was the worst and most frightening. Lately all it has been doing is once or twice a day on average it does the slow acceleration and lurch. This happens during my morning and evening commute. Once it has happened, it does not happen until the next day. I have been lucky that it has not happened while turning into traffic. But it is clearly a dangerous situation.

- Lakeland, FL, USA

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