CarComplaints.com Notes: The 2016 Tucson comes with a dual-clutch, 7-speed transmission. But Hyundai forgot to tell you about one key phrase – zero-move. That's right, an alarming number of owners have said their SUV wouldn't accelerate after a stop.
Turns out that's because the transmission's application logic has been stumbling all over itself. Hyundai recalled the issue in September 2016, but it's difficult to say if owners are out-of-the-woods, or if this is just a sign of things to come.
4.0
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
To whom it may concern: Update 1/4/2017: Unfortunately, the issues that I have had with my vehicle have still not been corrected. As of today, the Hyundai Tucson that I signed for still has some type of dysfunctional dual clutch/transmission. The car was brought in to pugi Hyundai (downers grove, il) and I specifically stated these concerns and that I would like the vehicle inspected for this issue. When I picked up the vehicle I was told that the issue had been addressed - it was not. Again, I brought the vehicle in to pugi Hyundai for the same issue in November of 2016 to address the same issues. Once again, I was told that everything checked out and was ok. Unfortunately, the clutch/transmission issue has become worse. Now, when giving the car gas the engine will make a revving noise and will not move. Then the vehicle will jerk and speed up quickly. I called pugi Hyundai today and spoke with [xxx] (the service manager) about this issue. He told me that I never brought the vehicle in for these specific issues (this is untrue and was never documented by pugi Hyundai) and could not have an engineer take a look at the vehicle until I had gone through the basic protocols. 1. it would be great if Hyundai could have my account notated properly for the dates of 8/27/2016 and November of 2016 that I did bring the vehicle in to have it inspected for clutch/transmission issues. 2. to also have a Hyundai engineer take a look at my vehicle. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Bolingbrook, IL, USA
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- Bolingbrook, IL, USA