2015 Hyundai Tucson. Consumer writes in regard to engine failure. The consumer stated that the recall was denied due to maintenance neglect based on failing to perform oil changes.

- Uniontown, PA, USA

The contact owns a 2015 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the solenoid was replaced; however, the failure recurred. The vehicle was taken back to the independent mechanic where the knock sensor was replaced. In addition, the vehicle lost motive power, and the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed as needing the knock sensor replaced. The failure recurred. The vehicle was taken back to the same dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,500.

- Monroe, CT, USA

Driving on a 2 lane highway, engine shut off and left us stranded 2 hours from home. After the car being at the Hyundai dealer for a week, we get a text saying the engine had catastrophic failure. Internal bearing failure. Waiting to see if Hyundai with cover under 10yr/100,000 mile warranty. No light or anything came on prior to failure.

- League City, TX, USA

I have been receiving important safety recall notices from Hyundai Motor America since February stating they are preparing a remedy. The ABS modules could malfunction and result in an engine fire while I am driving the vehicle or it is parked. This is very concerning. Each time I have my car serviced I ask Hyundai service dept. to address the recall and I am told the part is not available.

- Whitehouse Station , NJ, USA

The contact owns a 2015 Hyundai Tucson. The contact stated while driving approximately at 30 MPH, the check engine light illuminated frequently, and then turns off and reoccurs a few days again later. The vehicle was taken to the local dealer numerous times and diagnosed with no failure. The failure was not repaired; however there was a head gasket replacement, and then the check engine light started illuminated. The contact indicated the failure might be related to NHTSA Campaign Number 22V056000 (Service Brakes, Hydraulic). The manufacturer was not notified. The approximate failure mileage was 70,000.

- Wilmington, NC, USA

It has been OVER 6 MONTHS since there has been a recall on my vehicle (Hyundai Recall 218 / NHTSA Recall 22V-056). It is a MAJOR safety hazard which could cause an engine fire while parked or driving and there is no remedy as of today, Aug. 7th. This needs to be addressed asap. NHTSA might also want to check their numbers/email. The number provided on the safety recall docs automatically hangs up on me when I try to call NHTSA @ 888-327-4236, and the email address provided (https://www.safecar.gov) says site can not be reached.

- Boston, MA, USA

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that an independent mechanic had previously replaced the engine; however, while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the rear brake light bulbs had failed and were replaced numerous times. The vehicle was taken to an independent mechanic who diagnosed that the knock sensor needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 189,000. Parts distribution disconnect.

- Virginia Beach, VA, USA

Even with have oil changes regularly and just about 2,000 miles ago *synthetic oil* the car started making very weird noises when accelerating and randomly having the oil light pop up. As I drove down the highway, with the pedal to the floor it would not speed up, the car then completely died and would not turn on. After having it towed and inspected they declared the engine was done and could not be fixed. They then informed me that because this issue is SO common it makes it extremely hard and expensive to find a replacement engine.

- Lenexa, KS, USA

I was driving on the highway about 5 minutes away from home when I was avoid a reckless driver. (I called and reported it to the State police) Once I was trying to switch lanes my engine seized up in the middle of the highway. I keep up with the maintenance so I have no idea why it would do that. After getting towed and bringing it to the nearest dealership I was told my engine seized up and now I need to bring it to a Hyundai dealership to get it inspected before receiving service. I wont rice service until August 31st. This all new to me because my car fall in the recall of the many Hyundai's. How can I get rid of my vehicle as a second owner who bought t from a dealership? I don't feel comfortable or safe driving a vehicle like that.

- Worcester, MA, USA

The contact owns a 2015 Hyundai Tucson. The contact stated while driving approximately 75 MPH, the vehicle decelerated to 35 MPH and began to jerk and shake. The contact pulled off of the highway as the engine seized. The contact stated that the check engine warning light was illuminated. The contact had the vehicle towed to a dealer where the vehicle was diagnosed with rod bearing failure. The dealer determined that the engine needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer had been informed of the failure. The failure mileage was approximately 108,000.

- Albuquerque, NM, USA

Engine seized and needs to be replaced.

- Spokane, WA, USA

While driving the vehicle suddenly went into a limp mode and had a flashing check engine light. The vehicle was in limp mode for approximately a half mile prior to having complete engine failure and shutting off completely. Vehicle has always been properly maintained. Dealer confirmed engine is seized. A manufacturing defect with the Theta II engine caused the premature engine failure. If this occurred on a major highway myself and other motorists would be put at a significant risk as there was limited time to act and find a safe place to roll to a stop.

- Old Saybrook, CT, USA

My engine just started making a really loud noise and I lost all power to

- Manu, KY, USA

I currently represent Mr. Jeffrey Harvey as his attorney. Hyundai has failed to provide a remedy for more than four months for Mr. Harvey's vehicle. The recall campaign has not sent further instructions or details about the proposed remedy for the problem with the vehicle. Please advise as to exactly how long Hyundai has to come up with a remedy for the vehicle, and what exactly the options are for reimbursement of out-of-pocket expenses.

- San Diego, CA, USA

The contact owns a 2015 Hyundai Tucson. The contact stated that the engine was seized. The contact was unaware if any warning lights were illuminated. The vehicle was towed to the local dealer and the mechanic retrieved fault codes: P0014, P0300, P0301, and P0441. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 123,051.

- Stuart, FL, USA

As part of Hyundai's class action lawsuit settlement, Hyundai promised to fix defective engines reporting the P136 error code and provide alternative transportation until the vehicle's defective engine is fixed. Instead I am without a car because Hyundai corporate claims they are "too busy" to fix it. For three weeks, Hyundai corporate has known that the engine of my 2015 Hyundai Tucson has reported the P1326 error code, and has been sitting at Key Hyundai at 4660 Southside BLVD; Jacksonville, Florida. Hyundai has refused to provide us with a loaner car, or authorize us to get a rental car, as required under the class action settlement, under the basis that the inspection has not yet been performed on the vehicle. When we asked for them to help find another dealership to inspect the vehicle, or any other assistance they could provide with alternative transportation, they refused. Hyundai assigned us a case manager, Ricardo (case number 19759747), who has repeatedly lied to us, and refuses to return our calls. For example, he claimed that he called the dealership to try to help us, even though the dealership reported no such call in their records and Hyundai confirmed that they did not have this call in their records. Hyundai refuses to assign anyone else to help with this matter. We have been calling Hyundai almost every day for three weeks and they have provided no assistance whatsoever. The constant theme has been to "sit and wait". I am requesting your office to help so that other Americans are not victimized by Hyundai. Hyundai promised to make the victims of their defective engines whole, and yet instead have vehicles subject to the class action lawsuit sitting around for weeks, and refuse to provide any assistance whatsoever with alternative transportation. Americans could lose their jobs and be forced into financial insolvency because of Hyundai not honoring their settlement agreement.

- Jacksonville, FL, USA

My car has been subject to safety recall for its anit-lock break system module system since February 2022. It is now the middle of May, 2022. Hyundai, in the Sacramento area of California, says they do not have parts in stock for performing the mandated recall and will not call me back or give me any estimate for when I can have the part. The Hyundai of America representitive just told me I could keep calling, putting the burden on me, and not assisting me further in terms of becoming part of a list of people that still need the recall done, etc.. The notice says my car's engine compartment might catch on fire while parked or driving without this recall. That's pretty ridiculous and unsafe. They need to provide a remedy.

- Sacramento, CA, USA

The contact owns a 2015 Hyundai Tucson. The contact stated while driving approximately 50-55 MPH, he heard abnormal sounds coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer who informed the contact that the vehicle could not be repaired under an unknown recall as the VIN was not included. The contact stated that the failure reoccurred while driving. The vehicle was taken to an independent mechanic several times where it was diagnosed that the engine was consuming an excessive amount of engine oil. The independent mechanic advised the contact to bring the vehicle back after 1,000 miles. The vehicle was taken back to the independent mechanic where the failure was diagnosed as an engine combustion failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.

- Orlando, FL, USA

1. The engine lost oil without giving any warning. 2. Vehicle stopped in traffic and could not restart. 3. Yes (an independent service center). 4. Yes (others) the oil pump in the engine stopped working). 5. No warning light.

- Christiansted, VI, USA

I bought My SUV on January 14th 2022, and it presented a recall problem on February 05th, 2022. On the way from Bethlehem to New York, my daughter was driving the vehicle, when it slowed down in the middle of the highway, put my daughter live in risks and it did not accelerate and she moved to the edge and called 911. I called the AUTOProved staff, the dealership I unfortunately bought my SUV from, immediately when my car broke down. On February 23rd the warranty company sent me a tow truck, which picked the vehicle to the dealer's shop from my house, and the Dealer's staff have been providing misleading information to me ever since. (They told me I couldn't call Hyundai, because this vehicle was in their name.) Now, I completely understand that my car might not be the only one they or you have to work with, however, as you may notice it's been two entire months and neither the dealership, nor the Hyundai company have provided me with neither a solution, nor any service, or helpful information to my problem. I've exhausted every possible method to get an answer from the dealership. I've emailed them, called them, personally went to the site several times, sent them messages, and they have been giving me false information about my vehicle, ignored my calls, picked up and said they will call me back with information and never called, or say that nothing can be done about my car and/or that it is MY responsibility to pay for the recall problem of my car for it to be fixed after previously telling me that I didn't have to pay for anything and as you state on your letter to me. On March 18th 2022 the AUTOProved staff, told me that my Tucson was towed to their shop and that they will have to work on it because you, Hyundai, refused to fix the problem. Lastly on March 31st I called the Warranty company to claim the rental car refund, but they said that they did have not a claim for the vehicle from the dealer staff.

- Bethlehem, PA, USA